Replacemyplates Reviews 

56
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Bought the car off them last year soon as I pulled out petrol leaking everywhere brake pads down to the metal took it back plenty of times and they just done a bodged job on it. They knew they were se... See more

Company replied

Rated 1 out of 5 stars

I placed my order on the website and had arranged for collection at my chosen store. The process completed, and I was shown my order number. However, I noticed the order was not getting processed... See more

Rated 2 out of 5 stars

I ordered a single rear motorcycle plate and a pair of car plates, each with the EU symbol and GB and found the online ordering process simple ( that would get 5 stars ). I received my con... See more

Company replied

Rated 2 out of 5 stars

Collection Point didnt know what I had ordered, tried to make me pay twice. Ordered flag and border on plate, got neither!

Company replied

Company details

  1. Auto Parts Store

Information provided by various external sources

Our site only supplies legal number plates using legal methods; so you can relax, and smile. Replacemyplates.com is the brainchild of Jepson & Co, one of the UK's leading number plate manufacturers.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

56 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(56)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really happy and would use again

Really happy and would use again. Have no problem recommending

28 February 2019
Unprompted review
Replacemyplates logo

Reply from Replacemyplates

Hi Debra,

Thanks for your positive review. We are pleased to hear you would be happy to recommend replacemyplates.com.

Best regards,
Jo
replacemyplates.com

Rated 5 out of 5 stars

Very quick and easy

7 February 2019
Unprompted review
Replacemyplates logo

Reply from Replacemyplates

Hi Rich,

Thanks for your positive review.

Best regards,
Jo
replacemyplates.com

Rated 5 out of 5 stars

Good company to deal with

Ordering was easy and the price and quality were very good

24 January 2019
Unprompted review
Replacemyplates logo

Reply from Replacemyplates

Hi Karen,

Thanks for your positive review and we're pleased you're happy with your order.

Best regards,
Jo
replacemyplates.com

Rated 5 out of 5 stars

Cheaper than competitors but quality…

Cheaper than competitors but quality was clean and precise

15 January 2019
Unprompted review
Replacemyplates logo

Reply from Replacemyplates

Hi Matt,

Thanks for your feedback.

replacemyplates.com was created by number plate manufacturer Jepson & Co, whose aim is to provide Quality, Service and Value to every one of its trade customers and their customers.

We are pleased you are happy with the quality and value of the product.

Best regards,
Jo
replacemyplates.com

Rated 5 out of 5 stars

Great Experience

Great Experience, Instant Service. Very Impressed and Highly Recommended!

13 January 2019
Unprompted review
Replacemyplates logo

Reply from Replacemyplates

Hi John,

Thank you for your glowing review!

Best regards,
Jo
replacemyplates.com

Rated 5 out of 5 stars

V little fuss.

11 January 2019
Unprompted review
Replacemyplates logo

Reply from Replacemyplates

Hi Margaret,

Thanks for the review and great to hear your experience has been smooth.

Best regards,
Jo
replacemyplates.com

Rated 5 out of 5 stars

Plating happiness

Fast and efficient order processing and notifications. Friendly and helpful staff.
Expected plates printed and ready for collection but the order process could do with stressing that printing is only done on arrival with production of documents.

3 January 2019
Unprompted review
Replacemyplates logo

Reply from Replacemyplates

Hi Neil,

Firstly - love the review title! :)

Thanks for your review, we're pleased to hear that overall you were satisfied with the service.

We'll see how we can make it clearer that plates can't be printed before documents are seen.

Thanks for your feedback, and thanks again for your order.

Best regards,
Jo
replacemyplates.com

Rated 5 out of 5 stars

Website was really easy to use and…

Website was really easy to use and navigate through. Slight confusion at the collection point but nothing that couldn't be resolved quickly. All in all, 5/5!

18 December 2018
Unprompted review
Replacemyplates logo

Reply from Replacemyplates

Hi Craig,

Thanks for your positive review!

Replacemyplates is a new service launched in 2018 and we are working closely with all our collection points to minimise confusion and get the best service for all customers.

Thanks again for the review and if you need plates again, we hope you'll consider us.

Best regards,
Jo
replacemyplates.com

Rated 5 out of 5 stars

Good and easy transaction

13 December 2018
Unprompted review
Replacemyplates logo

Reply from Replacemyplates

Hi Alan,

Thanks for your 5 star review! Glad you found it easy to order.

Best regards,
Jo
replacemyplates.com

Rated 5 out of 5 stars

Excellent customer service couldn’t…

Excellent customer service couldn’t have been more helpful and efficient to rectify the problem with my plates.

3 November 2018
Unprompted review
Replacemyplates logo

Reply from Replacemyplates

Hi Lesley-Ann,

Thank you for your positive review, we are pleased to have been able to help when there was an issue.

All the best,

Jo
replacemyplates.com

Rated 5 out of 5 stars

very good service.

very good service.
my new plates were fitted the next day

30 October 2018
Unprompted review
Replacemyplates logo

Reply from Replacemyplates

Hi Jon,

Thanks for sharing your experience, we are pleased you are happy with the service and your new plates were fitted at a time convenient for you.

All the best,
Jo at replacemyplates.com

Rated 5 out of 5 stars

Easy to order on my mobile

Website worked really well. Easy to use on a mobile. Shop staff were helpful, I didn’t realise you had to wait while plates were printed, would be good if this could be sped up.

Overall very good.

28 September 2018
Unprompted review
Replacemyplates logo

Reply from Replacemyplates

Hi Jack,

Thanks for your review and we're pleased you're happy with the overall service.

We're always looking for ways to improve and will look at how we can speed up the process.

Thanks again,
Jo at replacemyplates.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look