Renta Centre Reviews 

92
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

5 days before the due delivery date I received an email that the bed I had ordered a month before would not be delivered and they hoped it would not cause any inconvenience. The email was not signed o... See more

Rated 1 out of 5 stars

Too expensive. Didn't contact us for pickup - we had to arrange. Expect they would have charged us for additional month if we hadn't have called. Drop off and pick up difficult, person with credit ca... See more

Company replied

Rated 1 out of 5 stars

What a terrible company. They called to tell me they had to update my quote to a smaller fridge and washer, but it'd be less money. Then when I asked to send over the changes to my email, they said ye... See more

Rated 5 out of 5 stars

I have used Rentacentre to rent a small fridge on 2 occasions. Firstly whilst waitng for my my new fridge to be delivered and secondly when I was having minor renovations and did not have access to t... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Renta Centre has been Sydney’s premier short-medium term furniture and appliance rental company for almost 30 years. Over the years we have had thousands of happy customers many of which return to us as their situation changes for hassle free rental solutions. Give us a call on 02 9310 1999 for all your appliance rental and furniture hire needs.


Contact info

1.8

Poor

TrustScore 2 out of 5

92 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.8

All reviews

(92)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was a great experience

It was a great experience. Good communication and prompt service.

7 December 2017
Unprompted review
Renta Centre logo

Reply from Renta Centre

Hi Chieko. We are glad you had a great experience renting with us. Regards the Team @ Renta Centre

Rated 5 out of 5 stars

Very punctual,great pre delivery and …

Very punctual,great pre delivery and pick up, texts are great very nice delivery personnel

7 December 2017
Unprompted review
Renta Centre logo

Reply from Renta Centre

Hi Lorraine. Thank you for the lovely feedback. Regards the Team @ Renta Centre

Rated 5 out of 5 stars

Best

I used it first time, was very easy and smooth process....will definitely use it again.

6 December 2017
Unprompted review
Renta Centre logo

Reply from Renta Centre

Hi Harpreet. Thank you for your comments. We aim to make the rental process as easy as possible for our clients.

Regards the Team @ Renta Centre

Rated 5 out of 5 stars

Excellent service !

Maua was an absolute pleasure to deal with, and the drop off and pick up times were prompt. Thank you! :)(

6 December 2017
Unprompted review
Renta Centre logo

Reply from Renta Centre

Hi Claudia. Thank you for your kind words. We will be sure to share them with Maua. Regards the Team @ Renta Centre

Rated 4 out of 5 stars

Got what was described.

Got what was described.
Helpful staff and swift service.
Very helpful.

6 December 2017
Unprompted review
Renta Centre logo

Reply from Renta Centre

Hi xxxxx. Thank you for the feedback and glad we could be of assistance. Regards the Team @ Renta Centre

Rated 5 out of 5 stars

Renta Centre were prompt and good …

Renta Centre were prompt and good value, and they supplied good quality goods - we were very happy with them

6 December 2017
Unprompted review
Renta Centre logo

Reply from Renta Centre

Hi Alan.

Thanks for the great feedback.

Regards the Team @ Renta Centre

Rated 1 out of 5 stars

Too expensive

Too expensive. Didn't contact us for pickup - we had to arrange. Expect they would have charged us for additional month if we hadn't have called.
Drop off and pick up difficult, person with credit card had to be there and take all phone calls. Shouldn't be so hard for such a small item rental.

6 December 2017
Unprompted review
Renta Centre logo

Reply from Renta Centre

Hi Misty. We are sorry that you feel this way about our service and quite surprised as this is the first mention to us of your dissatisfaction. Our prices are clearly shown on our website and would have been confirmed with you at the time of finalising your booking. We are competitively priced compared to other rental companies. With regards to the end of the contract, the paperwork clearly states that the contract will continue indefinitely until such time that you contact us to arrange a day/time for collection. We require the credit card holder to be present at the time of delivery so that we can verify that the nominated card is not being used fraudulently to protect yourself, the cardholder. Regards the Team @ Renta Centre

Rated 5 out of 5 stars

Good efficient service

Good efficient service
Ordering was simple. Delivery and pickup of rented item was punctual. Item itself was in good condition.

6 December 2017
Unprompted review
Renta Centre logo

Reply from Renta Centre

Hi JB. Thank your for the positive feedback. We will share this with the whole team. Regards the Team @ Renta Centre

Rated 5 out of 5 stars

Cannot fault the service

Cannot fault the service, the bed was delivered and collected on time, it was in great condition. Would happily use and recommend this service . I think it was very good value for money as well

6 December 2017
Unprompted review
Renta Centre logo

Reply from Renta Centre

Hi Gillian. Your comments are appreciated, thank you for the recommendation. Regards the Team @ Renta Centre

Rated 5 out of 5 stars

These guys did a a great job

These guys did a a great job. Happy with the service.

6 December 2017
Unprompted review
Renta Centre logo

Reply from Renta Centre

Hi Andrew. We are pleased that you are happy with our service. Regards the Team @ Renta Centre

Rated 4 out of 5 stars

Good service

Good service - delivered what they promised.

6 December 2017
Unprompted review
Renta Centre logo

Reply from Renta Centre

Hi Francis. Thank you for the feedback and we are happy that you were satisfied with our service. Regards the Team @ Renta Centre.

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