Renta Centre Reviews 

92
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

5 days before the due delivery date I received an email that the bed I had ordered a month before would not be delivered and they hoped it would not cause any inconvenience. The email was not signed o... See more

Rated 1 out of 5 stars

Too expensive. Didn't contact us for pickup - we had to arrange. Expect they would have charged us for additional month if we hadn't have called. Drop off and pick up difficult, person with credit ca... See more

Company replied

Rated 1 out of 5 stars

What a terrible company. They called to tell me they had to update my quote to a smaller fridge and washer, but it'd be less money. Then when I asked to send over the changes to my email, they said ye... See more

Rated 5 out of 5 stars

I have used Rentacentre to rent a small fridge on 2 occasions. Firstly whilst waitng for my my new fridge to be delivered and secondly when I was having minor renovations and did not have access to t... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Renta Centre has been Sydney’s premier short-medium term furniture and appliance rental company for almost 30 years. Over the years we have had thousands of happy customers many of which return to us as their situation changes for hassle free rental solutions. Give us a call on 02 9310 1999 for all your appliance rental and furniture hire needs.


Contact info

1.8

Poor

TrustScore 2 out of 5

92 reviews

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1.8

All reviews

(92)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

All good for exercise bike hire!!

Everything went smoothly from my initial enquiry phone call through to the order, delivery, arrangement for collection at the end of the rental, notification of collection time and reliability on collection day. No problems.

22 March 2018
Unprompted review
Rated 4 out of 5 stars

The gentleman that I dealt with to…

The gentleman that I dealt with to organise the service was super kind and very polite. He did explain that if my name was in the contract then i had to be there in person on the delivery day to sign it. The day before delving something came up and I had to call you guys to see if a change was possible as I may need to be away at the moment of delivery. I understand that receiving a request like this almost at 5pm on a Friday is not what you want to hear but the lady that answer the phone was quite sharp and in a bad mood. This really impacted me in a negative way. I would recommend your service but I would also mention to be weary of the moody lady.

21 March 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Did what they said they would do. Good quality beds and fridge at a very reasonable price. Great customer service and delivery and pick up. Helped me get furniture in and out when I was wanting to sell my home. On time and budget . Highly recommended. 😎

21 March 2018
Unprompted review
Rated 5 out of 5 stars

Super easy and straightforward

Super easy and straightforward. I got quotes for other rental companies that advertised really low rates but ended up costing almost the same if not more than Renta. And they even have a lot of conditions and not able to confirm if they have what we want etc. So we went with Renta. They were prompt and even worked around a time suitable for us for delivery. The delivery guys called us in advance (awesome!), put everything down in order and simple - done. We did have an issue with a washing machine but Renta was super quick to organise a new machine and again the delivery boys did a thorough job in testing etc. Really can't fault them. I usually like to give the little guys a fair go but until the rest of the industry buck up, we will only use Renta for now. Cheers and kudos to the team who dealt with us - from the admin down to the delivery boys.

21 March 2018
Unprompted review
Rated 5 out of 5 stars

I had thought that they were holding a…

I had thought that they were holding a couple of beds for me and then they were gone so always make sure you are clear with your wishes. The beds that I ended up renting arrived on time and were picked up as planned. Book early for holidays!

21 March 2018
Unprompted review
Rated 5 out of 5 stars

FANTASTIC

I recently rented furniture and whitegoods from Rentacentre and the process was very simple and hassle free from the very start to the delivery. The team there are amazing and bent over backwards to get the goods to me the very next day. I was very delighted to recieve modern and well looked after furniture for such an affordable price. A shout out to the drivers, they were great, I was unsure of how to use some items and their knowledge on the products were fantastic. Everything was put into place and hooked up, I didn't have to do anything except sit back and enjoy.
Great job to you all, I will definately be recommending you to my friends and colleagues.

21 March 2018
Unprompted review
Rated 5 out of 5 stars

Renta Centre provided a fridge for a display house

Renta Centre provided a fridge for property display purposes at short notice and on flexible terms with a minimum of fuss and paperwork. The fridge itself was ideal and it was delivered and collected again on time and without issue. The loan cost represented good value and overall we were very happy with the service we received. We would use Renta Centre again.

21 March 2018
Unprompted review

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