The gentleman I spoke with had great knowledge about the product, pricing, core charge, core return policies, was able to help me get the right transmission, made it easy to set up the shipping de... See more
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Review summary
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easy ordering, took less than 5 minutes on the phone with Jay. i bought a trans for my personal daily driver about 10 months ago, and it has worked flawlessly since install ! i repair motor vehicl... See more
My experience was not great. I ordered a transmission on Line and didn’t receive a tracking number for my purchase. I wasn’t sure my order went through however, my credit card was charged for the purc... See more
NEEDED TO REPLACE MY TRANSMISSION ON A 2018 CHEVROLET SILVERADO 1500 TOWN AND COUNTRY VERSION. THIS IS DUE TO THE JUNK TRANSMISSION THAT CHEVROLET PUT IN THE TRUCK NEW. THE SERVICE I RECEIVED FROM "R... See more
Company details
Information provided by various external sources
Looking for quality and reliable used engine & transmission! Car Part Planet offers used engine, used transmission, remanufactured engines and chevy engines in USA. Find your Engines today!
Contact info
United States
- reman-transmission.com
4.2
Great
435 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Terrific guy on the phone
Terrific guy on the phone, Joseph, who was helpful, clear, and knowledgeable. I feel very good about the transaction.
30 June 2025
Availability of what I need
30 June 2025
Customer service was very helpful and…
Customer service was very helpful and was able to identify the transfer case that I needed and purchased, delivery was very easy to accomplish.
16 June 2025
I have bought multiple transmissions…
I have bought multiple transmissions from Reman Transmission for our fleet with no issues!
27 June 2025
First time ordering something this…
First time ordering something this expensive from a website, called customer service number and the kid walked me thru it step by step, confirmed I was ordering the right transmission and helped me thru the entire process, thus far, a amazing experience
27 June 2025
I am happy with the services
I am happy with the services. Don was very helpful to place my order. I'm looking forward to getting my vehicle parts.
25 June 2025
Man we talked to very professional once…
Man we talked to very professional once my transmission arrives I will give another review thank you Karen Brissell
24 June 2025
Great business experience
Customer Representative was very helpful and explained everything. Jay was clear, easy to understand and answered all of my questions very quickly and professionally. A pleasant business experience.
21 June 2025
Transmission purchase
I made a transmission purchase today with the help of an agent on the other end of the line and was very pleased with the service provided.
20 June 2025
Poor communication
Placed the order for my transmission May 28 2025. Rached out to customer service on June 11 2025 for an update no response. Called customer service June 18 2025 twas don't they don't know why I don't have a tracking number yet and they will check on the order and call back. Never called back. Called customer service again on Friday morning June 20 2025 was told that they still do not have tracking and that they do not know when it will ship. I then emailed customer service and was told that there has been a supply shortage and that the soonest a transmission will be sent out is by end of the following week so June 27 2025. So I would not get the transmission until some time in July depending on shipping. In total it would be over 30 days before the arrival of the transmission ordered. The site and phone message state to allown7 to 14 days for your order to arrive this is way passed the stated time frame. The communication was lacking. And have requested a refund. They where at least quick about initiating a refund.
27 May 2025
Reply from Reman Transmission
Thank you for your feedback! We did communicate with you and let you know that these units were a 20 day build and your order was scheduled to ship next week. You requested a cancellation and were refunded.
Custer service
19 June 2025
The lady on the phone was perfect
The lady on the phone was perfect. Very good experience 👌
19 June 2025
Placed call and was totally satisfied…
Placed call and was totally satisfied with the customer service representative. I had all my questions answered. And made my order with confidence.
13 June 2025
Exceptional customer service
Exceptional customer service, the rep was the most pleasant person I've spoken to in weeks! Very knowledgeable, accommodating and a really nice person to speak with. Best customer service experience I have had in ages!
12 June 2025
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