Reman Transmission Reviews 

435
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 144 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, knowledgeable, and patient, making the purchasing process simple and straightforward. Many people found the customer service to be fantastic, with representatives answering all questions and providing clear guidance. The ordering process itself was often described as easy and quick, ensuring a smooth experience from start to finish. However, some customers also noted significant issues with product quality, reporting receiving defective transmissions that failed shortly after installation or arrived faulty. A few other people also felt that communication regarding orders and replacements was lacking, experiencing unresponsiveness from customer care, missing tracking information, or delays in receiving replacement parts.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting many employees as professional, helpful, and... See more

Product

Consumers find product quality to be ambiguous, with many reporting significant issues with transmissions... See more

Customer service

People report positive experiences with customer service, with many reviewers finding the team knowledgeable... See more

Service

Clients share ambiguous opinions on service, with many reviewers expressing significant dissatisfaction.... See more

Order

Customers consistently note positive experiences with order, highlighting the ease and speed of the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The gentleman I spoke with had great knowledge about the product, pricing, core charge, core return policies, was able to help me get the right transmission, made it easy to set up the shipping de... See more

Rated 5 out of 5 stars

easy ordering, took less than 5 minutes on the phone with Jay. i bought a trans for my personal daily driver about 10 months ago, and it has worked flawlessly since install ! i repair motor vehicl... See more

Rated 5 out of 5 stars

My experience was not great. I ordered a transmission on Line and didn’t receive a tracking number for my purchase. I wasn’t sure my order went through however, my credit card was charged for the purc... See more

Rated 5 out of 5 stars

NEEDED TO REPLACE MY TRANSMISSION ON A 2018 CHEVROLET SILVERADO 1500 TOWN AND COUNTRY VERSION. THIS IS DUE TO THE JUNK TRANSMISSION THAT CHEVROLET PUT IN THE TRUCK NEW. THE SERVICE I RECEIVED FROM "R... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Looking for quality and reliable used engine & transmission! Car Part Planet offers used engine, used transmission, remanufactured engines and chevy engines in USA. Find your Engines today!


Contact info

4.2

Great

TrustScore 4 out of 5

435 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(435)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They helped us from the very start with…

They helped us from the very start with purchasing a transmission for my Jeep. The product was delivered on time!! The instructions for sending back the core were spot on... Highly recommend Reman Transmission.

12 May 2025
Rated 2 out of 5 stars

Reman trans kinda iffy

Reman trans that we ordered beginning of the week came in this evening, packaging not proper and the torque converter fell apart from the trans and dumped a bunch of fluid throughout the case as well as on everything inside. I noticed a rust spot on the trans case kinda iffy but assuming they sprayed the trans over. In a area of the case where we fluid is we noticed specs of shiny substance can’t tell if it’s metal or paint but it’s also on the edge of the torque converter so kind of hard what to think. Came with 10 quarts of fluid but since everything spilled out will definitely need more. The shipping guy was very upset when delivering but he mention they normally move around in the truck as it’s not strapped down or secured to anything. I did contact the company as they mentioned and was told I would have to call back Tuesday because their leaving office for holiday and it’s not much can do until Tuesday and customer service would reach out but now just here stuck with a 50/50 trans that we can’t trust. Looks more like a used trans then a reman doesn’t have that feeling of newish. Will update more once I hear back from them…2 stars currently as it did only take 3 days to arrive.

22 May 2025
Unprompted review
Reman Transmission logo

Reply from Reman Transmission

We apologize for the inconvenience as it did not leave us in this condition and appears to have occurred during shipment. The order was delivered within 3 days of ordering and a replacement unit should be shipped out no later than Wednesday of next week. We received the pictures at the end of business day on Friday and due to the holiday there are no shipments until Tuesday.

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