Reman Transmission Reviews 

435
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 148 reviews, reviewers had a great experience with this company. Customers consistently praise the staff and customer service for their exceptional helpfulness, knowledge, and polite demeanor, making the purchasing process simple and pleasant. Many people highlight their straightforward approach to answering questions. The ordering process is often described as easy and efficient, providing comfort in knowing the correct parts were being purchased. However, some customers also noted significant product quality issues, reporting defective transmissions that failed shortly after installation. This resulted in additional costs for re-installation or warranty challenges. A few reviewers also experienced delays in shipping or deliveries not arriving as expected.

What people talk about most

Staff

People report positive experiences with staff, highlighting many employees as professional, helpful, and... See more

Product

Clients share ambiguous opinions on product quality, with some reviewers reporting positive experiences,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the knowledge and helpfulness of... See more

Service

Customers consistently note ambiguous experiences with service, with some reviewers praising the great... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The gentleman I spoke with had great knowledge about the product, pricing, core charge, core return policies, was able to help me get the right transmission, made it easy to set up the shipping de... See more

Rated 5 out of 5 stars

easy ordering, took less than 5 minutes on the phone with Jay. i bought a trans for my personal daily driver about 10 months ago, and it has worked flawlessly since install ! i repair motor vehicl... See more

Rated 5 out of 5 stars

My experience was not great. I ordered a transmission on Line and didn’t receive a tracking number for my purchase. I wasn’t sure my order went through however, my credit card was charged for the purc... See more

Rated 5 out of 5 stars

NEEDED TO REPLACE MY TRANSMISSION ON A 2018 CHEVROLET SILVERADO 1500 TOWN AND COUNTRY VERSION. THIS IS DUE TO THE JUNK TRANSMISSION THAT CHEVROLET PUT IN THE TRUCK NEW. THE SERVICE I RECEIVED FROM "R... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Looking for quality and reliable used engine & transmission! Car Part Planet offers used engine, used transmission, remanufactured engines and chevy engines in USA. Find your Engines today!


Contact info

4.2

Great

TrustScore 4 out of 5

435 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(435)

134 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service was impeccable

Service was impeccable. Shelly has a considerable amount of patience, and a absolute pleasure to deal with. Now I hope their product is as good as their customer service!

19 July 2025
Rated 3 out of 5 stars

They sent a Jeep transmission to…

They sent a Jeep transmission to Florida with all my matching numbers on order. I still don't have my Toyota transmission in Tennessee.

15 July 2025
Unprompted review
Reman Transmission logo

Reply from Reman Transmission

Thank you for your feedback! The Toyota manual transmission was a build and has not shipped as of yet. We are not quite sure what Jeep unit is being shipped to Florida as we do not show this information. If you have any questions, please feel free to contact us.

Rated 5 out of 5 stars

Great communication.

I'm changing my response to a positive experience. Jay from Reman Transmission called me back, and said my transmission has already been shipped out to me. I'm really happy they reached out to me and reassured me the Transmission has been shipped. It's not going to take 7-14 days. Thanks again Reman Transmission!

13 July 2025
Rated 1 out of 5 stars

ABSOLUTELY 100% DISSATISFIED

ABSOLUTELY 100% DISSATISFIED. On number THREE transmission from this company. Sure they honor their Warranty and send another. But number THREE. 3 transmission in less than 7,000 TOTAL miles. Less than 1,000 miles out of transmission #2. Left on the side of the road. Guess what… put the third one in, got it reprogrammed.. jerking through gears AGAIN. Pieces of crap. You call and tell them these things, “oh we will send another”. Was supposed to hear from a supervisor and never did. How many pieces of crap are you going to send me?!?! How many more times do I get left on the side of the road?? Spend your money else where. It will save you in the long run.

(try this one) Shipment Order Number for your reference Reman:
245017892

8 July 2025
Unprompted review
Reman Transmission logo

Reply from Reman Transmission

Please provide your order number or email associated with your purchase we do not show any order associated with this name. The order number provided is not our order number, We believe you are reviewing the incorrect company.

Rated 5 out of 5 stars

Easy ordering

Easy ordering, and a very attentive assistant on the other end of the phone. Made it a pleasant transaction thank you very much.

3 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look