I am avid whisky fan. I often purchase from Regal. They have a very good selection, competively priced AND definitely one of the more generous retailers for discount/ promotions too. Customer service... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Competitive prices, good range and great communications. Regal Whisky were good enough to ring me as there was an issue with my order. They were very helpful and efficient - the case of whisky arrive... See more
Company replied
Really great customer service from Regal Whisky - was having a problem placing order online so gave them a ring and they were really helpful, also happy to oblige when I asked if I could add a persona... See more
Company replied
I have bought numerous bottles of whiskey for my husband (I personally don't drink it) there is always a very good description of each one which is always the reason why I choose each bottle as the hu... See more
Company replied
Company details
Written by the company
Regal Whisky is a company that sells whisky online. It offers a wide variety of whisky, including single malt whisky, grain whisky, and blended whisky. The company's website is easy to use and offers fast and carefully packed delivery.
Contact info
100 Leeside Cresent, nw11 0la, London, United Kingdom
- 07525003337
- sales@regalwhisky.com
- regalwhisky.com
4.9
Excellent
518 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Regal Whisky
Thank you, Jane, for taking the time to leave us a review. We truly appreciate your support and are delighted to hear you had a positive experience with Regal Whisky. We look forward to serving you again!
Nusky
Regal Whisky Customer Service
Competitive prices - helpful and efficient
Competitive prices, good range and great communications. Regal Whisky were good enough to ring me as there was an issue with my order. They were very helpful and efficient - the case of whisky arrived the very next day - that's what I call great service.
I would certainly have no hesitation buying from Regal Whisky again and I would fully recommend them.
5 October 2026
Unprompted review
Reply from Regal Whisky
Thank you very much, Chrissie, for taking the time to leave such a wonderful review. We’re delighted we could resolve the issue quickly and make sure your order reached you promptly. It was a pleasure assisting you, and we truly appreciate your recommendation. We look forward to serving you again in the future!
Kind regards,
Nusky
Regal Whisky Customer Service
Quick delivery and great price thanks.
4 September 2026
Reply from Regal Whisky
Thank you, Chris, for your kind review. We’re delighted you were pleased with your experience and hope to have the pleasure of serving you again soon.
Kind regards,
Nusky
Regal Whisky Customer Service
Had the whisky I requested Payment was…
Had the whisky I requested Payment was simple arrived promptly in good order.
3 September 2026
Reply from Regal Whisky
Thank you, Howell, for taking the time to leave us a review. We’re very pleased to hear that everything went smoothly with your order and that you received it promptly and safely. We really appreciate your support and look forward to serving you again.
Kind regards,
Nusky
Regal Whisky Customer Service
Efficient company
We have ordered several whiskies from Regal Whisky. Thoroughly efficient to deal with.
25 August 2026
Reply from Regal Whisky
Dear Peter,
Thank you very much for your kind review and for choosing Regal Whisky for your purchases. We truly appreciate your continued support and are delighted to have been able to provide you with a positive experience.
We look forward to serving you again in the future.
Kind regards,
Nusky
Regal Whisky Customer Service
Not my first purchase
Not my first purchase, again quick and easy to order, delivery very fast.
17 August 2026
Reply from Regal Whisky
Dear Mr Salter,
Thank you very much for your continued support and for taking the time to leave such a lovely review.
We’re delighted to hear that you had another quick and easy ordering experience and that your delivery arrived promptly. It’s always a pleasure to have you shop with us, and we truly appreciate your repeat custom.
We look forward to serving you again soon!
Kind regards,
Nusky
Regal Whisky Customer Service
Deadhead Rum Miniatures
Been looking for the Deadhead miniatures for a while, these were reasonably priced, well packed and arrived quickly, can't ask for more than that.
10 August 2026
Reply from Regal Whisky
Hi Julie,
Thank you very much for your lovely review. We’re delighted to hear that you were pleased with your purchase and that everything arrived safely and promptly. We really appreciate your support and hope to welcome you back again soon.
Kind regards,
Nusky
Regal Whisky Customer Service
Purchased from RW many times
Purchased from RW many times. Good selection of whisky at a really reasonable price. Speedy dispatch and delivery. Excellent
27 July 2026
Reply from Regal Whisky
Thank you very much, Sharon, for your continued support and for taking the time to leave us such a lovely review. We’re delighted to have you as a returning customer and truly appreciate your kind feedback.
We look forward to serving you again soon!
Nusky
Regal Whisky Customer Service
Reply from Regal Whisky
Thank you very much, Paul, for your kind review. We’re delighted to hear that you had a smooth experience with us, from placing your order through to receiving it. We really appreciate your support and hope to serve you again soon.
Nusky
Regal Whisky Customer Service
Excellent selection of whisky
Excellent selection of whisky
The choices were good, the service was good, the delivery was fast.
They had the whisky I wanted (The Matsui, Mizunara Cask) and it was significantly cheaper than other companies
27 July 2026
Reply from Regal Whisky
Thank you very much, Nick, for taking the time to leave us such a wonderful review. We’re delighted that you found what you were looking for and that you were pleased with both our service and delivery. We really appreciate your support and hope to welcome you back again soon.
Nusky
Regal Whisky Customer Service
Reply from Regal Whisky
We really appreciate your feedback, Lisa. It’s great to know that everything went smoothly with your order and that it reached you promptly. Thank you for choosing Regal Whisky, and we hope to see you again in the future.
Nusky
Regal Whisky Customer Service
Good a good price for my blue label…
Good a good price for my blue label then received a further £10 discount which was brilliant! Well packaged and received item promptly!
3 July 2026
Reply from Regal Whisky
Thank you, Aris, for your fantastic feedback. We’re so pleased you were able to take advantage of the offer and that everything arrived safely and quickly. It’s wonderful to know you were happy with your purchase and the value you received.
We truly appreciate your custom and hope to have the pleasure of serving you again.
Nusky
Regal Whisky Customer Service
Reply from Regal Whisky
Thank you, Evaldas, for your kind feedback. We’re delighted that your order reached you so quickly. We really appreciate you choosing Regal Whisky and hope to assist you again in the future.
Nusky
Regal Whisky Customer Service
Great price on a tobermory 23
Great price on a tobermory 23. Arrived within 48hrs. Great service
10 July 2026
Reply from Regal Whisky
Thank you, Basham, for sharing your experience with us. We’re pleased to hear you were happy with your purchase and that your order arrived safely and promptly. We always aim to offer great value alongside a reliable service, so it’s wonderful to know you were satisfied.
We look forward to serving you again.
Nusky
Regal Whisky Customer Service
Good choice of whisky
Good choice of whisky. Excellent prices. Well packaged and arrived safely and on time.
8 July 2026
Reply from Regal Whisky
Thank you, Matt, for your lovely feedback. We’re pleased to know you were happy with the range available and found everything to be well presented from start to finish. Your support means a great deal to us, and we hope to welcome you back again soon.
Nusky
Regal Whisky Customer Service
Reply from Regal Whisky
Dear Mrs P Morlat,
Thank you very much for your kind review.
We're pleased to hear that your order arrived promptly and that you were happy with the packaging. Your feedback is greatly appreciated and means a lot to our team.
We hope to welcome you back again in the future.
Kind regards,
Nusky
Regal Whisky Customer Service
Product delivered ahead of schedule
Product delivered ahead of schedule. Had a small problem with item but most important the response and outcome from Regal was very satisfactory.
25 June 2026
Unprompted review
Reply from Regal Whisky
Dear Paul,
Thank you very much for taking the time to leave your review.
We truly appreciate your patience and understanding throughout the process. It is always a pleasure to deal with customers who are so reasonable and understanding when an issue arises, and we're grateful for the opportunity to put things right.
Thank you again for your support and kind feedback. We hope to serve you again in the future.
Kind regards,
Nusky
Regal Whisky Customer Service
Excellent range of single malts
Excellent range of single malts, competitively priced and backed up by great service and speedy delivery.
Can't be faulted!
18 June 2026
Reply from Regal Whisky
Dear David,
Thank you for taking the time to share your feedback. We're delighted to hear that you had such a positive experience with us.
We truly appreciate your support and your kind comments about our team. It means a great deal to us, and we look forward to serving you again in the future.
Kind regards,
Nusky
Regal Whisky Customer Service
Great choice of drink.
Great choice of drink.
Ordering was so easy.
Parcel arrived on time.
15 June 2026
Reply from Regal Whisky
Dear G Smith,
Thank you for your kind feedback. We're delighted to hear that your shopping experience was straightforward and that your order arrived as expected. It's always our goal to make the process as smooth and reliable as possible for our customers.
We appreciate your support and look forward to serving you again in the future.
Kind regards,
Nusky
Regal Whisky Customer Service
A Great site
This was a chance purchase as I stumbled on the site and found just what I was looking for.The site was easy to navigate and purchase went through without a hitch great service and prompt delivery tkank you all CJS
15 June 2026
Reply from Regal Whisky
Dear Clifford,
Thank you for your wonderful feedback. We're delighted that you found exactly what you were looking for and that your experience with us was smooth from start to finish. It's also great to know your order reached you promptly.
We truly appreciate your support and hope to welcome you back again soon.
Kind regards,
Nusky
Regal Whisky Customer Service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.