I previously purchased Starchem paint stripper on EB-Y. It's the only paint stripper that I could find that works like it's 'old skool'. It's no longer sold on eb-y; I suspect it's been classified... See more
Company replied
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See what reviewers are saying
First time using Refinish Systems but certainly won't be the last. Excellent customer service with a couple of queries I had. Answered within 10 mins via email. Item was delivered with 2 days of placi... See more
Company replied
I rarely take the time to rate a company that's served me well so please note that if you read it. I've used this company three times now to order thier paint stripper. It's an outstanding produ... See more
Company replied
Cannot fault this company in anyway. Abby was extremely helpful and following her advise and colour check I placed an order. This was well packaged and arrived within 24 hours. Just need some fine day... See more
Company replied
Company details
- Auto Body Parts Supplier
- Auto Body Shop
- Automotive Repair Equipment Wholesaler
- Car Accessories Store
- Paint Manufacturer
- Paint Store
Written by the company
Refinish Systems Ltd has been established since 1991, when it was opened by Gary and Maurice. Refinish Systems specialise in the supply of paint and associated products at competitive prices to the refinishing industry. We are a small, family run business that are based in Yeovil, Somerset. We have grown and developed considerably over the years, constantly adapting, diversifying and learning about the new products which continually come onto the market. The Company has embraced new technology in the refinishing industry, being able to supply waterbased paint schemes, the latest sprayguns and everything else a bodyshop would need, with support and advice from the trades leading suppliers and manufacturers. Refinish Systems Ltd prides itself on its level of customer service and strives to meet customers requirements for their businesses. All customers receive the same high level of service, regardless of the size of their business. It is important to build relationships with customers to enable us to promote them with the most effective products for them, combined with the service and prices they have come to expect from Refinish Systems Ltd.
Contact info
Unit 5, Lynx Trading Estate, BA20 2HL, Yeovil, United Kingdom
- 01935 433127
- abby@refinishsystems.com
- refinishsystems.com
4.9
Excellent
118 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Refinish Systems
Thank you for a lovely review, Barry!
Good response to order and prompt…
Good response to order and prompt accurate delivery.
30 September 2022
Reply from Refinish Systems
Thank you so much for the lovely review!
Excellent company to deal with always…
Excellent company to deal with always adding new products very knowledgeable nothing is too much trouble Joe the rep is 👌
5 October 2022
Reply from Refinish Systems
Thank you for the lovely review, Gavin! I'll pass the message on to Jolyon, he'll be so pleased!
Excellent service and quick delivery.
5 October 2022
Reply from Refinish Systems
Thank you for such a lovely review, Clive!
Superb Service.
What can I say. I ordered the product on Friday and it was delivered on Monday. Very reasonable postage costs too. Superb service.
3 October 2022
Reply from Refinish Systems
Thank you for the lovely review, Matt!
Great quick service
Ordered new infant red lamp asked for it urgently got it next day.
29 September 2022
Reply from Refinish Systems
Thank you so much for the review Chris. We are so glad it came quickly and hopefully solved your issue!
Reply from Refinish Systems
Thank you for the lovely review!
Great Customer Service
Order arrived quickly. Had a payment issue at my side of things, RS were quick to help and offer advice to get sorted. Pleasure to deal with. Will order from again.
12 September 2022
Reply from Refinish Systems
Thank you so much for the kind review, Graham!
Reply from Refinish Systems
Thank you for the review, Dave! We are so glad the website was easy to use.
Easy to order, quickly dispatched and good price.
Easy to order, despatched quickly and value for money.
29 August 2022
Reply from Refinish Systems
Thank you for the lovely review, Andrew!
Refinish Systems are quick and…
Refinish Systems are quick and efficient.
The customer service is excellent, nothing is ever too much trouble! I would highly recommend them to my friends and family.
9 September 2022
Unprompted review
Reply from Refinish Systems
Thank you for the lovely review, Charlotte!
Brilliant service got to me really…
Brilliant service got to me really quick the products I ordered will recommend them to anybody
5 September 2022
Reply from Refinish Systems
Thank you so much for the lovely review, Dominick!
Much cheaper elsewhere
9 September 2022
Reply from Refinish Systems
Hi Ray,
We are sorry our products are a bit more costly than other places. We are a very small family run business so occasionally can't match the prices of bigger companies that can buy in bulk to get better deals. We do our best to be the cheapest though. We pride ourselves on our fast delivery and service, and it's a bit disappointing to be rated down on the price of our products. I can see you ordered the Starchem Multi Paint Stand and can't see many places that stock it online, i can see ebay do it but they charge £149.27 and it comes from outside the UK. Our price was £194.75 but included free delivery and was with you in 24 hours. If you give us a call next time we could always see what we could do on prices for you.
Delivered in one day!
6 September 2022
Reply from Refinish Systems
Thank you so much for the review, i'm so glad it came quickly!
Brilliant Service and Products!
Incredible service! Abby and Rob went above and beyond to assist me with my purchase. I honestly could not ask for more and I honestly can not thank them enough! I’ve been a customer of Refinish Systems since 2007 and never had an issue with the service or products! Thank you!
29 August 2022
Reply from Refinish Systems
Thank you so much Gary, what a lovely review. We are always happy to help!
Website says in stock so I ordered some…
Website says in stock so I ordered some items payed for delivery only for me to get an email saying they are out of stock and I’m currently still waiting for my order to be in stock and shipped out to me . But there service was excellent afterwards letting me know what was going on
29 August 2022
Reply from Refinish Systems
Thank you Hashim for the updated review. Your order was shipped out today and should be with you at some stage tomorrow. Again, I'm really sorry about the stock issues - our website goes off of our invoices and sometimes if they haven't been updated since other orders it shows the incorrect amount. Thank you for understanding.
Good quality reliable service
I have received everything on time. Very fast delivery. High quality products.
Recommended
Very professional
5 September 2022
Reply from Refinish Systems
Thank you so much, Louc!
Reply from Refinish Systems
Thank you for the lovely review, Marijke!
Reply from Refinish Systems
Thank you so much for the lovely review, Jamess!
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