It's always a great surprise when any insurance company discounts your premium to less than last year to reward loyalty...I'm in!! No hassle at car rental desks. Great value annual premiums Easy to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The best type of insurance is the one you don't need. Didn't have to claim on this (but based on previous experience I'm sure they would pay out quickly) but value in knowing you are covered if the h... See more
Company replied
Piece of mind when hiring cars and very competitive on price. I would fully recommend. Having this excess cover in place also allows you to hire vehicles from cheaper companies knowing you have the ex... See more
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Long time user of reduced my excess but never had to claim. Returned my car hire to be informed of damage on the rear of the car which I was completely unaware aware of. Got stung with a £600 bill for... See more
Company replied
Company details
About ReduceMyExcess
Written by the company
ReduceMyExcess is a leading provider of car hire excess insurance, created to offer drivers a clearer and more affordable alternative to costly rental company waivers. ReduceMyExcess has been recognised with the Which? Best Buy award for our hire car excess insurance.
Since 2011, we have focused on providing comprehensive and affordable car hire excess insurance policies alongside uncomplicated information to help customers make informed decisions when renting a car.Contact info
United Kingdom
- reducemyexcess.co.uk
ReduceMyExcess Car Hire Excess Insurance
4.7
Excellent
3K reviews
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Reply from ReduceMyExcess
Hi John.
It's great to hear you found ReduceMyExcess straightforward easy to use.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Neil,
We’re really pleased to hear that you found it quick and easy to get the cover you needed.
Kind regards,
Anna
Easy to use and seemingly simple process
Very easy to use and easy process. Proof of the pudding if we ever need to make a claim!
18 May 2026
Reply from ReduceMyExcess
Hi Alison,
We're so glad to hear you found our process easy to use! We appreciate your positive feedback.
Kind regards,
Anna
Perfect for my Enterprise hire and…
Perfect for my Enterprise hire and acceptance by them no problem, hopefully won’t need a claim.
18 May 2026
Reply from ReduceMyExcess
Hi Judith,
We’re really pleased to hear that the cover worked perfectly with your Enterprise hire.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Kevin,
We're glad you found the ReduceMyExcess website easy to use and found the supporting documents helpful.
Kind regards,
Anna
Needed to amend policy before the start…
Needed to amend policy before the start date but no reply via online account request. Seems impossible to cancel also so I've ended up having to buy a separate policy rather than take a change with it.
10 May 2026
Reply from ReduceMyExcess
Hi Andrew,
Thank you for taking the time to leave a review. We appreciate your feedback.
We are sorry to hear that you are unhappy with your recent experience.
Unfortunately, we have been unable to locate any correspondence using the details provided in your review.
Should you wish to discuss this further, please contact us using our contact form and one of our agents will be happy to assist: https://reducemyexcess.co.uk/app/contact-us/
Kind regards,
Chloe
Good option if you don't want excess…
Good option if you don't want excess from the rent a car business themsevles. ReduceMyExcess is way cheaper.
29 January 2026
Reply from ReduceMyExcess
Hi Shahzaib,
We're so glad to hear you found our service to be a valuable and cost-effective option for your excess needs. Thank you for your positive feedback!
Kind regards,
Anna
A quick and easy process with helpful…
A quick and easy process with helpful information to make an informed choice about the type and level of cover required.
17 May 2026
Reply from ReduceMyExcess
Hi Chris,
We're glad our process was quick and easy, providing helpful information for your coverage choices. Thank you for your feedback!
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Zach,
We're happy our service was easy, quick, and met your needs. We appreciate you taking the time to leave positive feedback.
Kind regards,
Anna
Ease of Renewal and cost.
Ease of Renewal and cost.
Renewal was automatic and premium slightly less than last year, for the same cover
14 May 2026
Reply from ReduceMyExcess
Hi Philip,
We're happy to hear your renewal was easy and the premium was less this year. Thank you for your positive feedback!
Kind regards,
Anna
Easy to apply and documents received…
Easy to apply and documents received very quickly. It was cheaper for an annual policy than for a short trip!
15 May 2026
Reply from ReduceMyExcess
Hi Adrian,
We're pleased to hear taking out a policy with ReducMyExcess was easy and that you received your documents quickly. We appreciate your feedback!
Kind regards,
Anna
Clear and easy to use website
Clear and easy to use website. Lots of clear information explaining the cover.
Haven't had to make a claim yet and hope never do.
16 May 2026
Reply from ReduceMyExcess
Hi Derek,
We're glad our website and information were clear and easy to use. We appreciate your positive feedback.
Kind regards,
Anna
I was an sent what looked like a…
I was an sent what looked like a targeted promotional offer on my email of 10%. I got the same price whether I used that promotional link or direct quote from your website.
17 May 2026
Reply from ReduceMyExcess
Hi there,
Thank you for taking the time to leave a review.
We’re sorry for the confusion regarding the promotional email. The 10% offer was part of a wider promotion currently running on our website, which is why the same price was shown when quoting directly online.
We appreciate your feedback and understand how this may have been frustrating.
Kind regards,
Chloe
Reply from ReduceMyExcess
Hi Elaine,
It's great to hear our website was easy to use and everything was sorted quickly.
Kind regards,
Anna
Easy and simple
Rather simple and direct process, getting the needed details to make decision
17 May 2026
Reply from ReduceMyExcess
Hi,
Thank you for your feedback. We’re pleased to hear you found the process simple and that the ReduceMyExcess website gave you the information you needed to make a decision.
Kind regards,
Anna
Very happy with my experience
Very happy with my experience. My claim was dealt with promptly.
10 February 2026
Reply from ReduceMyExcess
Hi,
We're so glad to hear your claim was handled promptly and that you had a positive experience with us. Thank you for your feedback.
Kind regards,
Anna
First class service once again
17 May 2026
Reply from ReduceMyExcess
Hi,
Thank you for your feedback. We’re glad you had another great experience with us.
Kind regards,
Anna
Simple and inexpensive…
Simple process and an inexpensive solution to the usual hire car excess fiasco abroad.
17 May 2026
Reply from ReduceMyExcess
Hi Kevin,
Thank you for your feedback. We’re pleased to hear you found the process simple and that the cover offers a cost‑effective alternative to excess charges abroad.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Timothy,
Thanks for your review. We’re glad you found everything simple, easy to arrange, and good value.
Kind regards,
Anna
Refused refund
Didn’t remind me to cancel annual subscription. Then refused to refund me when paid for alternative subscription with sister company.
14 May 2026
Reply from ReduceMyExcess
Hi Jerzy,
Thank you for taking the time to leave a review. We’re sorry to hear you were unhappy with the automatic renewal of your annual policy.
We can confirm a renewal invitation email was sent 21 days prior to renewal, advising of the upcoming charges.
We would also like to clarify that your refund request had not been refused; unfortunately, we had not yet responded to your enquiry at the time your review was posted.
I can confirm this has now been resolved for you, and one of our agents has responded via email.
Kind regards,
Chloe
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