Recreationjewels Reviews 

99
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality of the jewelry, noting that the pieces look gorgeous in person and hold up remarkably well over time without tarnishing or rusting. Shoppers also highlight the incredibly friendly and helpful staff, making visits to the store a pleasant and welcoming activity filled with positive interactions. However, some customers also noted serious issues with product durability, mentioning that gemstones fell out shortly after wearing the jewelry. Others experienced frustrating delivery delays, communication problems, or issues with missing items from their recent online orders.

What people talk about most

Product

Consumers find product to be positive, highlighting the gorgeous designs and wide variety of options... See more

Staff

Customers consistently report positive experiences with staff, describing them as exceptionally kind, warm,... See more

Quality

People report positive experiences with quality, highlighting that items are beautifully crafted and hold up... See more

Order

Customers consistently note ambiguous experiences with order, as opinions on the purchasing process vary... See more

Customer service

Clients share ambiguous opinions on customer service, highlighting both positive and frustrating experiences.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Happy with everything that I received on the order, was able to order something that they didn’t have which slightly annoying but eventually the manager (I believe) got back to me and offered me a ref... See more

Rated 5 out of 5 stars

The most wonderful, beautiful collection of pieces, all with distinct character and charm. So many options in both silver and gold, and various sizing. The lady at the till was also incredibly kind an... See more

Rated 5 out of 5 stars

I ordered after seeing Brianna chickenhfry's video and it was so worth it! The pieces are way more beautiful in person and the customer service was so fast and efficient ! They answered all my questio... See more

Rated 5 out of 5 stars

I was hesitant to order at first because I heard only heard of this brand last week on instagram but I decided to take the plunge and order a paloma’s blue ring and Diana’s winter necklace and the p... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

99 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 45% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(99)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cute

Just cute little jewels that can match any vibe! Taking as a keep sake. Also plus for having a matcha :) was made amazingly by Elles! She was so cute

31 March 2026
Unprompted review
Rated 2 out of 5 stars

Claim all original designs, thats not true.

Claim all original designs, but many are wholesale purchases.

Elizabeth Cat design Evie Cat design and dhalias dragonfly are all found as old Thomas Sabo designs

Maria Celestial bangles, rings and earrings are available from multiple wholesalers.

Pims starfish necklace found on aliexpress

Daniellas Gold ring found for £3 on nihaojewelry

Sophies Amber Gemstone Ring found for £18 elsewhere

Heathers heart ring found for £13 elsewhere, and on aliexpress

Laras colourful ring found on aliexpress

Jaguar bangle found on aliexpress

Swirl hoops found on multiple other sites

Taylors love necklace found on amazon

Some designs seem genuinely unique, such as the ceci star necklace, but it is unethical to claim these are all original designs

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely loved the collection here

Absolutely loved the collection here, so many choices and combination of colours, all priced at a reasonable rate! Came in for one ring and left with two :)
Bee and Nadia were really helpful and entertaining, loved their company! Also enjoyed the assortment of stickers and drinks they had!

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality jewellery;!!

Amazing quality jewellery! Brought an scarlette star ring and Cressida ring; hasn't rusted or tarnished over 6 months. Best jewellery shop ever ! Definitely recommend going here

2 February 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING!

Recreation Jewels was amazing!! Great customer service and amazing jewelry! Everyone was super sweet and nice and made it such a fun experience! Ronnie & Bee were awesome!

22 February 2026
Unprompted review
Rated 5 out of 5 stars

I LOVE!!

Super helpful with my ring sizing and I love the jewellery!

11 February 2026
Unprompted review
Rated 4 out of 5 stars

Pretty

It had a really fun atmosphere, with very pretty decorations inside. Customer Service was really nice and there was a good selection of jewellery inside.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

Cheap tat!

I bought a ring back in October and 3 months later half of the gemstones have fallen out. It’s falsely advertised as waterproof when it clearly isn’t.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing shop

Amazing shop, so many nice options. Seems very affordable as well and very nice staff :))

3 February 2026
Unprompted review
Rated 5 out of 5 stars

The best unknown shop in new town

The shop was absolutely fantastic. I found a lovely necklace for my niece which she is completely in love with. The staff were so warm and welcoming which was so reassuring on a cold winters day. They also have delicious coffee and a variety of matcha’s.

1 February 2026
Unprompted review

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