The staff at Rearo Glasgow are terrific. Helpful, knowledgeable and patient they clearly explained to a novice like me how to successfully install ceiling cladding, worktops, splashbacks, floor tiles... See more
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Company details
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Rearo has been innovating quality bathroom and kitchen products since 1991. Manufacturing from our 60,000 sq ft facility in Glasgow, our team of highly skilled craftsmen create first class products for both the domestic and commercial markets.
Contact info
Loanbank House, Loanbank Quadrant, Govan, G51 3HZ, Glasgow, United Kingdom
- 0141 440 0800
- sales@rearo.co.uk
- rearo.co.uk
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Replied to 25% of negative reviews
Typically replies within 24 hours
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Worktop review
Ordered a sample first then put my worktop order in. Really fast delivery less than 2 weeks. The worktops are beautiful.. I love them
Grey sparkle .
Fast and efficient delivery.
The excellent service from Peter at the…
The excellent service from Peter at the front desk
Quick and easy service to use
Quick and easy service to use, excellent customer service - I had to phone about delivery as an emergency had came up and it was handled brilliantly by the team. Very quick delivery too.
Actually yet to get the panels up so cannot review them as of now.
But very happy with the buying and delivery of the products.
Same great service for a single tube of sealant.
My latest dealing was buying a single tube of sealant. I received a 'phone call telling me their driver would deliver it as he would be in the area the next day. Delivered next morning. Perfect.
Great product, great customer service!
Sample was sent out fast with info leaflet, exactly what I wanted. Placed order online, was called with delivery day & driver msg 1 hour prior delivery. I could also have called the day before to narrow it down to a.m. or p.m. so great customer service, panels up & look fab
Great experience with Rearo
Great experience with Rearo. I’ve not fitted the product yet but customer service and delivery has been great. The worktop looks great
Great service from Peter
We met Martin and he was very helpful
We met Martin and he was very helpful, knowledgeable and friendly. He was willing to answer all of our questions attentively and comprehensively. Can’t wait to use your services!
Very helpful and good knowledge off the…
Very helpful and good knowledge off the product.
Superb Area Sales Representation
We were speculatively visited by Jonathan Wilson (area sales representative), who oversaw our purchase, and also provided some very useful and gratefully received notebooks, pens & brochures. Jonathan was easy to talk to and provided loads of useful & accurate supply information & advice. We had previously purchased from Rearo, and will definitely be re-purchasing products again.
Excellent customer service
Excellent customer service - I phoned up to order some sealant to match my shower panels ,they were so helpful and sent me my order so quickly ,thankyou Rearo!
I Have had a installation of wet wall…
I Have had a installation of wet wall panels that have appeared to delaminat.
I have been installing wet wall panels for years and never seen anything like this from this company or any other brand that I have used.
But on this occasion it appears that the fault lies entirely with the installation. According to Rearo.
As a company they will not admit that there Products could have a fault in any way
There inspector just wanted to blame everything on the installer, rather than say that there could be a problem wilth the panels.
The information that he passed back to his office was also incorrect and he failed to provide answers and photographs or videos that shows all the defective areas.
The office that he reports to have no idea of the extent of the problem, as he has failed to correctly pass back information that is critical in making a proper assessment.
On a call to there office the Sales person said, I can't make a assessment as I haven't seen all the information ( that he should have been given from there own inspector) and that I should seek leagal aid for advice and pay for a independent inspection from a third party.
Sadly as a small independent company I feel that they are trying to fog me off and put me in a position where i have no where else to turn,
Worktop not fully edged
Purchased 4m worktop to construct a kitchen island to match a worktop I bought from Rearo last year.
It was the last one of this range they had and was at a good discount.
Very pleased with service and price.
Delivery was prompt and everyone I have dealt with has been polite.
The worktop I received should have been edged to all sides but was only edged 3 sides. I am currently trying to get hold of edging strips to finish off worktop.
Can’t change as it has match existing tops
Rearo , have you any edging at any of your branches?
( none at Glasgow)
Materials arrived dirty and damaged
I like the product but the Materials arrived dirty on all sides and damaged on the back face. The finished sides of the sheets look not to be damaged but hard to tell with the dirty/marked protective film. The back face of one of the sheets has two indents that penetrate about 2mm into a 3mm thick sheet and for me this has degraded the value and possibly the life of the product and will therefore require a replacement.
Purchased an upstand and arranged to…
Purchased an upstand and arranged to collect from the Skelmersdale branch. It was a little difficult to find but Peter and his team were very helpful.
Amazing and reliable company
Probably one of the vest company's I had the pleasure to deal with lately. The lady in the office, I think her name was Sophie was amazing. She rearrange my order so I got it quicker and kept me informed every step of the way. Even calling me on the day to let me know their driver had gone sick but my delivery is still coming. There products were really good also. Definitely will use again in the future
Polite staff and everything i required…
Polite staff and everything i required was in stock to take away with me.
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