Rearo Reviews 

1,890
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly approach, making interactions a pleasure. Many people highlight the first-class service, noting excellent communication and a professional, seamless process from ordering to delivery. Reviewers are also very satisfied with the product quality and selection, often finding exactly what they need, and appreciate the prompt, efficient delivery with helpful drivers. However, some customers also noted occasional issues with delivery times, experiencing longer waits for their orders. A few other people also felt that products sometimes arrived damaged or were not suitable upon inspection, with one instance of a product being unusable after cutting.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Product

People report positive experiences with product, often highlighting the high standard and quality of items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the helpfulness and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting friendly and helpful staff, prompt... See more

Order

Users describe positive interactions with order, highlighting an easy ordering system and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff at Rearo Glasgow are terrific. Helpful, knowledgeable and patient they clearly explained to a novice like me how to successfully install ceiling cladding, worktops, splashbacks, floor tiles... See more

Rated 5 out of 5 stars

Found a splashback online which we thought would look well in the new kitchen. The option was there to order a free sample which we did. Arrived quickly but was not really a suitable match. However, w... See more

Rated 5 out of 5 stars

We're giving our shower room a refresh & wanted wetwall to match what's already in the shower enclosure. Really easy ordering system. The only issue was that it took the full 10 working days for... See more

Rated 5 out of 5 stars

Ordered shower wall panels, from start to finish communication was excellent. The panels arrived damaged and were no longer in stock. Jordan in Aberdeen went out of his way to help source alternati... See more


Company details

  1. Bathroom Remodeler

Information provided by various external sources

Rearo has been innovating quality bathroom and kitchen products since 1991. Manufacturing from our 60,000 sq ft facility in Glasgow, our team of highly skilled craftsmen create first class products for both the domestic and commercial markets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,890)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great brewery

Great brewery with even better beer. Staff are amazing and helpful. If you get a chance you should visit this brewery and go on their tour like we have done before , it’s so interesting to see the process and taste afterwards

23 December 2024
Rated 4 out of 5 stars

Good and service but wee delay as…

Good and service but wee delay as waiting for stock in and when the driver and delivery to our address I expect two men doing worktops into my house but only driver and asked me help the worktops carrying into my house? Done that also already 3m x 600mm on facial surface scratches line about 1m must be come from warehouse so any idea how solve the problem with scratched?

12 December 2024
Rated 5 out of 5 stars

Excellent service

Excellent service, called as had to change my order due to installation issues. They were very helpful and nothing was too much trouble. Order altered and still delivered on the day originally advised. Refund given for the difference and the items were better quality than expected.
Would recommend and use again.

22 November 2024
Unprompted review
Rated 4 out of 5 stars

Quality products and helpful staff

I was looking for wet walls, kitchen splash backs and worktops. I called in a few times to look at products, and staff were friendly, patient and helpful. I was given samples to take home and advice about what might look best.
Products were delivered for free and arrived on time; one item was damaged and Rearo quickly resolved this by replacing the item the next day. I would use them again.

4 November 2024
Rated 5 out of 5 stars

Peter at rearo was very good

Peter at rearo was very good, he was helpful, got us what we needed at a reasonable price. He went out his way to get us our splashback to match everything. He kept us up to date with our order. Would certainly recommend Rearo and Peter.

6 November 2024

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