Rearo Reviews 

1,890
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly approach, making interactions a pleasure. Many people highlight the first-class service, noting excellent communication and a professional, seamless process from ordering to delivery. Reviewers are also very satisfied with the product quality and selection, often finding exactly what they need, and appreciate the prompt, efficient delivery with helpful drivers. However, some customers also noted occasional issues with delivery times, experiencing longer waits for their orders. A few other people also felt that products sometimes arrived damaged or were not suitable upon inspection, with one instance of a product being unusable after cutting.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Product

People report positive experiences with product, often highlighting the high standard and quality of items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the helpfulness and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting friendly and helpful staff, prompt... See more

Order

Users describe positive interactions with order, highlighting an easy ordering system and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff at Rearo Glasgow are terrific. Helpful, knowledgeable and patient they clearly explained to a novice like me how to successfully install ceiling cladding, worktops, splashbacks, floor tiles... See more

Rated 5 out of 5 stars

Found a splashback online which we thought would look well in the new kitchen. The option was there to order a free sample which we did. Arrived quickly but was not really a suitable match. However, w... See more

Rated 5 out of 5 stars

We're giving our shower room a refresh & wanted wetwall to match what's already in the shower enclosure. Really easy ordering system. The only issue was that it took the full 10 working days for... See more

Rated 5 out of 5 stars

Ordered shower wall panels, from start to finish communication was excellent. The panels arrived damaged and were no longer in stock. Jordan in Aberdeen went out of his way to help source alternati... See more


Company details

  1. Bathroom Remodeler

Information provided by various external sources

Rearo has been innovating quality bathroom and kitchen products since 1991. Manufacturing from our 60,000 sq ft facility in Glasgow, our team of highly skilled craftsmen create first class products for both the domestic and commercial markets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,890)

92 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

Excellent Service, Quality Shower panels, Great Prices,
Just a great Place for professional fitters like us to get our materials fast & for a great price
Loads of designs always in stock so our clients have plenty to chose from
Thank N

12 March 2025
Rated 5 out of 5 stars

A very satisfied customer

From the time I walked through the door of the Northampton showroom I was met by Sophie and Fiona who proceeded to answer my questions, show me samples of the shower panels and helped me decide on which pattern to purchase.
Once ordered the panels etc arrived on the date agreed by a very helpful delivery driver.
The panels have been installed and look amazing.
I am very happy to recommend Rearo.
Their customer service is excellent. The quality of the product is very good and really makes my new shower room/bathroom look awesome.
Thank you Rearo.

30 January 2025
Rated 5 out of 5 stars

Very helpful staff who knew the…

Very helpful staff who knew the products and what they were talking about. A wide range of options, top quality and competitive prices. I will return for my next home renovation project. Thank you!

30 January 2025
Rated 5 out of 5 stars

Brilliant service and quality

Brilliant service and quality. I always use Rearo panels. I ordered 3 for a new shower in a holiday cottage and they held them for me until I was ready for fitting which was great. They also use their own drivers for delivery which is a much better service, driver phoned with an ETA and helped us with an awkward delivery address. The panels are lovely and a great price, especially in the sale. Customer service is always helpful if you have questions.

4 February 2025
Rated 5 out of 5 stars

Satisfaction.

Great company to deal with from beginning to end.
Been using the Selkie wall panels for some years now and Rearo have always got their act together. Keep up the good work.

20 January 2025

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