Rearo Reviews 

1,890
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly approach, making interactions a pleasure. Many people highlight the first-class service, noting excellent communication and a professional, seamless process from ordering to delivery. Reviewers are also very satisfied with the product quality and selection, often finding exactly what they need, and appreciate the prompt, efficient delivery with helpful drivers. However, some customers also noted occasional issues with delivery times, experiencing longer waits for their orders. A few other people also felt that products sometimes arrived damaged or were not suitable upon inspection, with one instance of a product being unusable after cutting.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Product

People report positive experiences with product, often highlighting the high standard and quality of items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the helpfulness and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting friendly and helpful staff, prompt... See more

Order

Users describe positive interactions with order, highlighting an easy ordering system and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff at Rearo Glasgow are terrific. Helpful, knowledgeable and patient they clearly explained to a novice like me how to successfully install ceiling cladding, worktops, splashbacks, floor tiles... See more

Rated 5 out of 5 stars

Found a splashback online which we thought would look well in the new kitchen. The option was there to order a free sample which we did. Arrived quickly but was not really a suitable match. However, w... See more

Rated 5 out of 5 stars

We're giving our shower room a refresh & wanted wetwall to match what's already in the shower enclosure. Really easy ordering system. The only issue was that it took the full 10 working days for... See more

Rated 5 out of 5 stars

Ordered shower wall panels, from start to finish communication was excellent. The panels arrived damaged and were no longer in stock. Jordan in Aberdeen went out of his way to help source alternati... See more


Company details

  1. Bathroom Remodeler

Information provided by various external sources

Rearo has been innovating quality bathroom and kitchen products since 1991. Manufacturing from our 60,000 sq ft facility in Glasgow, our team of highly skilled craftsmen create first class products for both the domestic and commercial markets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,890)

92 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service - made an order for click and collect. Product arrived on time. Great quality materials and good pricing too. Will definitely be back.

15 May 2025
Rated 5 out of 5 stars

First class service

From my first contact with Fiona I had first class service. Fiona was absolutely amazing she sorted everything out for me . I needed it delivered outside of their normal delivery day and she sorted it out. Fiona went above and beyond. The quality of the worktops are brilliant. Highly recommend

12 May 2025
Rated 5 out of 5 stars

First time customer

First time customer. Knowledgeable and helpful advice from Fiona with no feeling of being rushed was great. Delivery on time with no issues. Would recommend and use again. The selkie sheets arrived packed individually wrapped which is a good sign they have been looked after during the manufacturing and delivery process.

17 February 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look