My first order went very smoothly, not the fastest but it was delivered from Scotland to South East England! Very well packaged, care was clearly taken. I also love that Real Foods is a long-running i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I wanted a product I can no longer buy locally, but because I am on an "offshore island" (only 3 miles from the mainland and normal charges apply with Royal Mail and many couriers!) the delivery charg... See more
Company replied
My husband was given some pumpkin flatbreads at a pub lunch when we were on holiday in Devon. It took me a while to identify them (Olina’s) and I was delighted to find them stocked by Real Foods. They... See more
Company replied
ReaFoods has gradually shifted towards selling brands, away from "ingredients". But the ingredients are still there, in droves, and very high quality they are too. Deliveries work well with good comms... See more
Company details
Information provided by various external sources
For 50 years Real Foods has been at the forefront of natural food retailing and is the largest Scottish retailer of vegetarian, Fairtrade, organic, gluten-free, vegan, wheat-free and special diet food.
Contact info
37 Broughton Street, EH1 3JU, Edinburgh
- 0131 556 1772
- webshop@realfoods.co.uk
- realfoods.co.uk
4.5
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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We order regularly from here
We order regularly from here, bulk buying our loo roll, with occasional other things also - the delivery is prompt & it’s cost effective for us. Communication is always good with any issues.
30 April 2026
Unprompted review
Reply from Real Foods
Thank you for your review, it means alot to us!
We are delighted to hear that you are happy with our efficent services.
I've been using this company for years…
I've been using this company for years and never had an issue. Great choice of products which I struggle to find elsewhere. Helpful descriptions of products including if plastic free, vegan etc. Good communication, well packaged and fast delivery
27 April 2026
Unprompted review
Reply from Real Foods
We appreciate your feedback!
It's great to hear that you have been happy with our products and service for years.
We look forward to continuing to offer quality in our service and products.
From the Real Foods Team we thank you for being a long standing customer with us.
Excellent products and fast delivery
Great choice of products which are of excellent quality. I love the organic oat groats 😍 which are not readily available elsewhere. Communication was great and delivery was swift. I would highly recommend
22 April 2026
Unprompted review
Reply from Real Foods
Thank you for your lovely review!
We really appreciate your feedback and are glad to hear that you are happy with the quality of our service and products.
great quality
I don't have a good health food store near me so I always order from Real Foods. Their own brand nuts, seeds, flours etc. are great quality and reasonably priced, and they've a good range of organic products. Delivery is always efficient and they prioritise sending whole order once available rather than split it over a few days.
26 April 2026
Unprompted review
Reply from Real Foods
Thank you for your review!
I am delighted to hear that you are happy with our product range and deliveries.
Dumped on front step.
Tracking didn't work (bounced between Parcelforce & Royal Mail). No advance notification. Delivery was dumped on the front doorstep while we were away. Left out overnight in paper/cardboard packaging that had burst open. Not very clever for a perishable food delivery!
24 April 2026
Unprompted review
Reply from Real Foods
Thank you for your honest review.
We are sorry to hear that you had issues with our couriers.
If this occurs next time, please let us know.
Great quality food
Very good service. I have ordered from them a few times now and the quality of the foods they supply both fresh and dried is excellent. They also have a much larger variety of organic products available in their online shop than many other places.
22 April 2026
Unprompted review
Reply from Real Foods
Your feedback is much appreciated!
We are glad to hear that you are happy with our service and our range.
Great service, great food
I order regularly from Real Foods. It stocks good quality good value products that I can't get in our local shops. The wide range of ethically sourced, vegan and vegetarian ingredients is fantastic. I also appreciate the good communication from Real Foods about my order, and that they give the option of holding the order to get items that are not in stock. Great service, great food.
19 April 2026
Unprompted review
Reply from Real Foods
Thank you for leaving a review!
We are really happy to hear that you satisfied with our service and product range.
We look forward to continuing to supply you with quality products and service.
Great service, great value.
Whenever I’ve ordered from Real foods, they’ve sent the order out really quickly (and because the product is in glass jars), well protected. The products that I purchase are great value too.
10 April 2026
Unprompted review
Reply from Real Foods
Thank you for your lovely review!
We really appreciate your feedback and are glad to hear that you are happy with our products and delivery.
Reply from Real Foods
Thank you for your review!
I am delighted to hear that you are happy with our efficent service and delivery.
Quick delivery and great value for money
28 March 2026
Unprompted review
Reply from Real Foods
Your feedback is much appreciated!
We are glad to hear that you are happy with our service.
Easy to order
Easy to order, quick dispatch. Ordered Monday evening, arrived Wednesday lunch time.16/3/24
16 March 2026
Unprompted review
Reply from Real Foods
Thank you for your review.
It's great to hear that you are satisfied with our service.
We look forward to processing your future orders.
-Real Foods Web Team
Reply from Real Foods
Thank you for leaving a review!
We are delighted that you were happy with our service.
Real Goods is fantastic
Real Goods is fantastic! I went often to their shoppe in Edinburgh to get dried goods - beans, lentils and rice. Always a great variety and terrific quality. Now that I don’t get to Edinburgh as often, I tried their online service for first time. Same variety, quality and prompt delivery!
14 February 2026
Unprompted review
Reply from Real Foods
Thank you for leaving a review!
It's great to hear that you are happy with both our shop and online store. We look forward to processing your future orders.
- Real Foods Team
Recommended
Great products online
Fair Prices
I am super happy, the suma apple concentrate is back in stock and on shelves
Items arrived in tact
Will definitely purchase again here.
13 February 2026
Unprompted review
Reply from Real Foods
Thanks for your lovely review!
We're thrilled you enjoyed your experience with us.
excellent range of products
excellent range of products - things I can't get anywhere else, especially Fair Trade goods. Threshold for free postage is good - It suits the quantity of things I normally buy each time.
13 February 2026
Unprompted review
Reply from Real Foods
We're delighted that you are happy with our range of products!
Thank you for taking the time to leave us a review.
I will not be shopping there again.
I will not be shopping there again.
After products from my order were replaced without me being asked or clearly informed before dispatch, the person who responded to my email attempted to explain that white Italian Jasmine rice is the same as long grain rice produced in Thailand.
I was also told that the change in weight — regarding the rice paper that was replaced — was due to the manufacturer, but apparently it was not considered necessary to inform me that I was paying the same price for a smaller quantity, even if it is only 10 grams.
This is a matter of principle, not money.
5 February 2026
Unprompted review
Reply from Real Foods
We are sorry that you were not happy with some aspects of your order. The rice you received was as described on our website and is Jasmine rice which comes primarily from Thailand. It is not being sold as Italian rice. We are sorry you were not informed about the change of size of the rice paper. Unfortunately manufactures do make changes to the size of products from time to time without informing us.
A very good company
I've placed orders with Real Foods in Edinburgh for a few years and have always been very satisfied with the products they have available, being able to buy in bulk and also their customer service. I would definitely recommend them.
4 February 2026
Unprompted review
Reply from Real Foods
Your feedback is much appreciated!
We are glad to hear that you are happy with our service.
Quality
I have been ordering from Real Foods for some time. A well-established organisation, purveying high-quality food, well sourced, and they are an organisation with good ethical values.
They always deliver promptly, and give immediate help with any problems. Very highly recommended.
1 February 2026
Unprompted review
Reply from Real Foods
Thank you so much for your kind words!
We really appreciate your support.
A really good shopping experience. Thank you!
I'm really pleased with my Realfoods order. Their website was really easy to use and listed many items at a fair price that I will probably purchase in future.
The delivery price was quite reasonable and my order was dispatched in a few days.
A great shopping experience!
22 January 2026
Unprompted review
Excellent choice
Excellent choice
If you buy dried fruit & don't want a load of unwanted wax & chemicals then buy from Real Foods
29 January 2026
Unprompted review
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