My husband and I are highly satisfied with Fiona Elliott’s professional and accessible investment management advice in succession to Murray Mackay, our adviser for 25+ years. As when she succeeded M... See more
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My husband and I are highly satisfied with Fiona Elliott’s professional and accessible investment management advice in succession to Murray Mackay, our adviser for 25+ years. As when she succeeded M... See more
Company replied
Rathbones Edinburgh office, specifically Justin Armet, has been looking after my portfolio for over 10 years. I'm really pleased with the service provided. Justin always takes the time to talk through... See more
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Over the past 6 years, Iain Currie has managed my portfolio and I have been very pleased with the service he has provided. Always professional but approachable, I feel comfortable discussing financial... See more
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Following advice from a colleague, I moved my SIPP to Rathbones upon my retirement 15 years back. It has always been managed by Simon Dewar. Subsequently, my wife decided to move her own inve... See more
Company replied
Rathbones provides individual investment and wealth management services for private clients, charities, trustees and professional partners across the UK. We are a long-established UK wealth manager, trusted for generations to help clients manage, protect, and preserve their wealth. Our clients value the personal, long-term relationships we build. We take the time to understand individual circumstances, goals and priorities, and provide a tailored service designed to support clients at every stage of their financial journey. This includes working closely with individuals and families, as well as supporting charities and professional partners with their investment and governance needs. As an independently minded business, we are committed to acting in our clients' best interests and maintaining the highest standards of integrity and care. Many of our relationships span generations, reflecting the trust our clients place in us over the long term. If you would like to know more about Rathbones and how we support our clients, you can visit our website for further information.
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10 George Street, EH2 2PF, Edinburgh, United Kingdom
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As the appointed LPA for my elderly parents, I’ve had extensive dealings with Euan MacDonald at Rathbones, and I’ve been extremely impressed with the level of service provided.
Managing financial matters on behalf of elderly relatives can be complex and, at times, quite stressful. Euan has consistently been patient, approachable, and highly knowledgeable, taking the time to explain options clearly and ensure I fully understand each decision. Nothing has ever felt rushed, and no question has been too small.
What stands out most is his willingness to go the extra mile. Whether it’s responding promptly to queries, providing thoughtful guidance tailored to my parents’ circumstances, or simply offering reassurance when needed, his support has made a significant difference.
I feel confident that my parents’ finances are in safe hands, and I would not hesitate to recommend Rathbones based on my experience.

Reply from Rathbones - Edinburgh
A really interesting and interactive session on investing in the defence industry/stocks as a charity. Good slides and good questions and answers

Reply from Rathbones - Edinburgh
Very good financial advice, and my advisor, Keith MacKenzie, is both highly informed and a pleasure to work with.

Reply from Rathbones - Edinburgh
The team at Rathbones and in particular Douglas Spence and Hector Falconer provide us with exceptional customer service and advice in managing our financial portfolio. The suppport and guidance they provide during some very difficult and trying economic and financial climates has proved invaluable during recent years. I would have no hesitance in recommending the team at Rathbones, they provide a first class personal service.

Reply from Rathbones - Edinburgh
I've been a client of Douglas Spence since his Investec days and now with Rathbones. I trust Douglas' recommendations implicitly and have no difficulty in recommending him and his team.

Reply from Rathbones - Edinburgh
Excellent insight form Douglas Spence, Hector Falconer and their team delivered on a regular basis.

Reply from Rathbones - Edinburgh
I have been a client for over 10 years, initially with Investec and more recently with Rathbones. Throughout that time my advisor has been Douglas Spence. The quality of service that I receive from Douglas is excellent and I trust him implicitly. I am kept updated on all pertinent developments and he always makes himself available to discuss ongoing needs and queries in a friendly, knowledgeable and professional manner. Highly recommended.

Reply from Rathbones - Edinburgh
I have known Douglas Spence for many years, advising me both in a business and personal capacity. He has been a very steady hand on the tiller through the challenges the investment world has faced over the years.
Rathbones and Douglas have provided an excellent service and have taken the time to understand my needs and provide a tailored service.

Reply from Rathbones - Edinburgh
Really professional service. Good to have calming presence in a volatile world.

Reply from Rathbones - Edinburgh
Douglas and Hector have been advising my family and me for many years. We have always received an excellent and creative service with a solid understanding of our needs and objectives. It is good to have an advisor that is prepared to spend the time in discussing one's portfolio and investment strategy. Well recommended.

Reply from Rathbones - Edinburgh
Mr Keith MacKenzie needs no prompting to keep in contact regularly to talk me through my investments and is patient with my many queries. He is honest regarding fees/costs and up front when reviewing investments. This transparency is much appreciated. It is for others to judge on the fees but the service is excellent and personalised based on my attitude to risk assessment. The regular email updates are also welcolmed.

Reply from Rathbones - Edinburgh
Many thanks to Keith MacKenzie and Rathbones for looking after my father's pension so well. In our recent meeting with Keith he was friendly, informative, and provided clarity and support in our decision making.

Reply from Rathbones - Edinburgh
We have worked with Ross Middleton from Rathbones now for over 15 years. He’s a great guy, always at the end of the phone, and most importantly, makes sound money management decisions. Would highly recommend!

Reply from Rathbones - Edinburgh
Rathbones (and Alison Maillardet- O Niell in particular) have been successfully managing our investments over recent years. Alison has done so with care, understanding and professionalism. Our circumstances and needs are listened to and our funds managed accordingly to give a well balanced portfolio to meet our particular requirements. We're kept regularly informed along the way and feel we've been well advised and supported. I'm happy to recommend Rathbones.

Reply from Rathbones - Edinburgh
I’ve had the pleasure of working with Stephen hunter for some 15 years. The performance has been great, but more importantly Stephen has kept me informed regularly with easy to understand statistics.

Reply from Rathbones - Edinburgh
We have learned an enormous amount from Laura, both at Investec and Rathbones. Laura is our go-to consultant when the market is looking either over-exuberant or in difficulties. We find Laura very grounded in taking a long term look at our investments. We also are delighted with the new website provided by Rathbones. It is laid out in a clear to understand manner.

Reply from Rathbones - Edinburgh
Ross Middleton has been looking after my late husband and my portfolio for many years and has always been extremely helpful and given us good advice on everything and always explains everything so well. Many thanks to Rathbones and Ross.

Reply from Rathbones - Edinburgh
Ironically 'Trust' is exactly the right word here : it is what you need when making financial decisions.For over thirty years Laura Lambie - previously Investec, has provided sensible and understandable advice and support.
Our confidence is unchanged under Rathbones and we enjoy the regular updates and insights available.

Reply from Rathbones - Edinburgh
Rathbones has managed our portfolios for over twenty years, most of that time with Keith MacKenzie as our Investment Manager. We have consistently received reviews, updates and guidance from the Rathbones team, and from Keith in particular, during that time. We appreciate his sensitive, friendly and open approach, and value his clear and detailed explanations of current market trends. This approach gives us confidence in the way Rathbones have managed our portfolios so far, and will continue to do so.

Reply from Rathbones - Edinburgh
My contact Keith as well as being highly proficient at his job, always takes the time to explain things in a way which is easy to understand. Our meetings are always constructive and his experience is not in doubt. Would highly recommend Rathbones if you are looking around for good professionals to invest your money.

Reply from Rathbones - Edinburgh
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