Rarewaves selection of movies is top shelf at competitive rates. The only minor downside was not being able to track parcels. A whole world away in New Zealand, where supply chains come to die, we get... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great selection of products, website is easy to use and I've never had exprienced any lag or drop out. Comms are good as well. Prices are on the whole reasonable and include postage so no surprises at... See more
Company replied
This item arrived early on 08/06/2026. The item came sealed and well packaged, the cd case, information booklet, back insert and cd, all came in pristine condition!!!. The cd plays perfectly and sound... See more
Company replied
The items were shipped separately so they did not come at the same time but everything came and was undamaged upon arrival. I am really glad to be able to shop at Rarewaves and find rare DVDs/Blu-rays... See more
Company replied
Company details
About Rarewaves
Written by the company
Rarewaves.com are one of the largest online retailers of entertainment and consumer products in the world with offices in the UK and USA. As well as through our website Rarewaves.com, we also sell through Amazon, Ebay, Onbuy, Rakuten and Fnac.
Our offer spans 2 million products across Music CDs and Vinyl; Film and TV DVDs, Blu-rays and 4k Ultra HD; Console and PC Games, Books, Toys and Board Games, Collectibles, Clothing and Fancy Dress, Office Products and Stationary, Headphones, Speaker Docks, and wide array of Consumer Electronics and Gifts.
We're proud recipients of the King’s Award for Enterprise: International Trade 2023. In 2021 we were included in The Sunday Times International Track 200, and named in Buzzacott’s Organic Growth 25 report as one of the UK’s fastest organically growing businesses.
Founded in 2005, we have now sold millions of products to millions of happy customers around the world. In 2023 we shipped orders to customers across 203 different countries and independent territories!
Visit Our Website View Our OffersView Pre-OrdersRarewaves.com
Written by the company
- Delivery
- The best deal for home entertainment on the web. We ship worldwide, with free delivery in the UK on orders over £10.
Contact info
United Kingdom
- shop@rarewaves.com
- rarewaves.com
4.3
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The items were shipped separately so…
The items were shipped separately so they did not come at the same time but everything came and was undamaged upon arrival. I am really glad to be able to shop at Rarewaves and find rare DVDs/Blu-rays that are very expensive everywhere else. I'd definitely buy from Rarewaves again given the convenience
22 May 2026
Reply from Rarewaves
Hi there
Thank you for choosing Rarewaves!
We really appreciate your review, thank you.
Kind regards
Sophie
Customer Care Team
Rarewaves
Rarewaves has an amazing selection &…
Rarewaves has an amazing selection & great shipping to Canada!
19 May 2026
Reply from Rarewaves
Hi there
Thanks so much for the great feedback!
Enjoy.
Best wishes,
Sophie
Rarewaves
Even though the order have no town…
Even though the order have no town address it eventually got here. Thanks for your help.
21 May 2026
Reply from Rarewaves
Thanks for your great review, we appreciate it!
Enjoy!
All the best,
Sophie
Customer Care Team
Rarewaves
A good experience with this seller
A good experience with this seller. The album was out of stock due to high demand, but I got notified as soon as the stock arrived and received the cd in perfect condition soon after
20 May 2026
Reply from Rarewaves
Hi there
Thank you for choosing Rarewaves!
We really appreciate your review, thank you.
Kind regards
Sophie
Customer Care Team
Rarewaves
Good stock of vinyl, but...
Good stock of vinyl, sometimes very expensive for the rarer albums.
19 May 2026
Reply from Rarewaves
Hello there
Thanks so much for taking the time to leave us a review.
We're sorry to hear that you felt our pricing was expensive. We continually review our costs to ensure we offer the best value we can, and we appreciate you taking the time to share your perspective.
Have a great weekend!
Best Wishes,
Sophie
Customer Care Team
Rarewaves
Great service as always.
Great service as always.
Quick delivery and great price.
Thanks again.
19 May 2026
Reply from Rarewaves
Hi there
Thank you for choosing Rarewaves!
We really appreciate your review, thank you.
Kind regards
Sophie
Customer Care Team
Rarewaves
Customer service
My order was delayed through no fault of seller contacted him a got an immediate response and courteous nice to have the personal touch when dealing with customers no hesitation in doing business again William Shea Kilkenny Ireland
18 June 2026
Unprompted review
Reply from Rarewaves
Hi there
Thanks so much for sharing your experience!
We hope you enjoy your new product.
Best wishes,
Sophie
Customer Care Team
Rarewaves
I tried and found it
I could find the music i was looking for at a fair price and a reasonable shipping.
And being able to choose among a wide cataloge.
12 May 2026
Reply from Rarewaves
Hi there
Thank you for choosing Rarewaves!
We really appreciate your review, thank you.
Kind regards
Sophie
Customer Care Team
Rarewaves
Very good catalogue
Very good catalogue, good prices, low shipping fares, intesting discount policies and reasonable delivery times. Repeat customer.
19 May 2026
Reply from Rarewaves
Hi there
Thanks so much for sharing your experience!
We hope you enjoy your new product.
Best wishes,
Sophie
Customer Care Team
Rarewaves
5 stars for 99% of the orders
5 stars for 99% of the orders
1 star for one order which has not been delivered as ordered and for which refund process is a nightmare
19 May 2026
Reply from Rarewaves
We really appreciate your review, thank you.
Have a great day!
Kind regards
Sophie
Customer Care Team
Rarewaves
Cheap and easy
Great cheap prices, fast shipping to international, fast and helpful customer service.
18 June 2026
Unprompted review
Reply from Rarewaves
Hi there
Thank you for choosing Rarewaves!
We really appreciate your review, thank you.
Kind regards
Sophie
Customer Care Team
Rarewaves
really happy with my purchase
19 May 2026
Reply from Rarewaves
Hi there
Thanks so much for the great feedback!
Enjoy.
Best wishes,
Sophie
Rarewaves
Just very easy to deal with.
21 May 2026
Reply from Rarewaves
Hi there
Thanks so much for the great feedback!
Enjoy.
Best wishes,
Sophie
Rarewaves
Very good!
Had the newly-announced item I wanted, it was easy to order, they kept me updated via email, and the item arrived packaged well.
20 May 2026
Reply from Rarewaves
Thanks so much for your 5 star review!
We really appreciate it.
All the best,
Sophie
Customer Care Team
Rarewaves
Reply from Rarewaves
We really appreciate your review, thank you.
Have a great day!
Kind regards
Sophie
Customer Care Team
Rarewaves
I didn’t get my shipment
I didn’t get my shipment it. Also I think my shipment is lost no tracking number. No nothing.. This is not the good way to trade a new customer. This is my first and last time I from your website I’m sorry.
21 May 2026
Reply from Rarewaves
Hello there
Thank you for your review.
We are really sorry to hear this.
We have your contact details and our Customer Care Team will be in touch shortly, to offer assistance.
Apologies again for the inconvenience caused and we look forward to talking to you soon.
Kind regards
Sophie
Customer Care Team
Rarewaves
Perfect reliable service ans support
Perfect reliable service ans support, inspight a too long delivery
11 June 2026
Unprompted review
Reply from Rarewaves
We really appreciate your review, thank you.
Have a great day!
Kind regards
Sophie
Customer Care Team
Rarewaves
Reply from Rarewaves
Thanks so much for your 5 star review!
We really appreciate it.
All the best,
Sophie
Customer Care Team
Rarewaves
Great customer service
Great customer service
Great products
Took a little time but not so bad
18 June 2026
Unprompted review
Reply from Rarewaves
Thanks so much for your 5 star review!
We really appreciate it.
All the best,
Sophie
Customer Care Team
Rarewaves
Reply from Rarewaves
Thanks so much for your 5 star review!
We really appreciate it.
All the best,
Sophie
Customer Care Team
Rarewaves
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.