Rarewaves selection of movies is top shelf at competitive rates. The only minor downside was not being able to track parcels. A whole world away in New Zealand, where supply chains come to die, we get... See more
Company replied
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Review summary
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Reviews shaping this summary
Great selection of products, website is easy to use and I've never had exprienced any lag or drop out. Comms are good as well. Prices are on the whole reasonable and include postage so no surprises at... See more
Company replied
This item arrived early on 08/06/2026. The item came sealed and well packaged, the cd case, information booklet, back insert and cd, all came in pristine condition!!!. The cd plays perfectly and sound... See more
Company replied
The items were shipped separately so they did not come at the same time but everything came and was undamaged upon arrival. I am really glad to be able to shop at Rarewaves and find rare DVDs/Blu-rays... See more
Company replied
Company details
About Rarewaves
Written by the company
Rarewaves.com are one of the largest online retailers of entertainment and consumer products in the world with offices in the UK and USA. As well as through our website Rarewaves.com, we also sell through Amazon, Ebay, Onbuy, Rakuten and Fnac.
Our offer spans 2 million products across Music CDs and Vinyl; Film and TV DVDs, Blu-rays and 4k Ultra HD; Console and PC Games, Books, Toys and Board Games, Collectibles, Clothing and Fancy Dress, Office Products and Stationary, Headphones, Speaker Docks, and wide array of Consumer Electronics and Gifts.
We're proud recipients of the King’s Award for Enterprise: International Trade 2023. In 2021 we were included in The Sunday Times International Track 200, and named in Buzzacott’s Organic Growth 25 report as one of the UK’s fastest organically growing businesses.
Founded in 2005, we have now sold millions of products to millions of happy customers around the world. In 2023 we shipped orders to customers across 203 different countries and independent territories!
Visit Our Website View Our OffersView Pre-OrdersRarewaves.com
Written by the company
- Delivery
- The best deal for home entertainment on the web. We ship worldwide, with free delivery in the UK on orders over £10.
Contact info
United Kingdom
- shop@rarewaves.com
- rarewaves.com
4.3
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Rarewaves
Thanks so much for your 5 star review!
We really appreciate it.
All the best,
Sophie
Customer Care Team
Rarewaves
Great customer service
Great customer service
Great products
Took a little time but not so bad
18 June 2026
Unprompted review
Reply from Rarewaves
Thanks so much for your 5 star review!
We really appreciate it.
All the best,
Sophie
Customer Care Team
Rarewaves
Reply from Rarewaves
Thanks so much for your 5 star review!
We really appreciate it.
All the best,
Sophie
Customer Care Team
Rarewaves
Great service
Great service. Quick delivery. Cheap pricing for CD'S that I'm unable to find elsewhere.
21 May 2026
Reply from Rarewaves
Thanks so much for your 5 star review!
We really appreciate it.
All the best,
Sophie
Customer Care Team
Rarewaves
Got the Doctor Movie in 4K delivered to…
Got the Doctor Movie in 4K delivered to Tennessee USA very fast for an affordable price and shipping. Rarewaves is my first choice for UK originated content I cannot get in the USA.
20 May 2026
Reply from Rarewaves
Hi there
Thanks so much for sharing your experience!
We hope you enjoy your new product.
Best wishes,
Sophie
Customer Care Team
Rarewaves
Good experience
Good experience.
Products as described. Excellent communication and prompt resolution of any issues that may arise with deliveries.
17 June 2026
Unprompted review
Reply from Rarewaves
Hi there
Thanks so much for sharing your experience!
We hope you enjoy your new product.
Best wishes,
Sophie
Customer Care Team
Rarewaves
Barry Ryan - The Albums box
got my order in perfect condition in Brazil. thank you so much!
18 May 2026
Reply from Rarewaves
Hi there
Thank you for choosing Rarewaves!
We really appreciate your review, thank you.
Kind regards
Sophie
Customer Care Team
Rarewaves
Excellent value for money -especially…
Excellent value for money -especially for the harder to find music items
20 May 2026
Reply from Rarewaves
Thanks so much for your 5 star review!
We really appreciate it.
All the best,
Sophie
Customer Care Team
Rarewaves
Reply from Rarewaves
Thanks so much for your 5 star review!
We really appreciate it.
All the best,
Sophie
Customer Care Team
Rarewaves
Great service and honored a price error…
Great service and honored a price error when they could have just cancelled the order. stand up company
18 May 2026
Reply from Rarewaves
Hi there
Thanks so much for the great feedback!
Enjoy.
Best wishes,
Sophie
Rarewaves
Great service from Rarewaves
Great service from Rarewaves. Good prices, quick dispatch and excellent customer service when I’ve had to contact them. Definite pluses are the free postage and loyalty points scheme and end of the month site wide discount
16 June 2026
Unprompted review
Reply from Rarewaves
Hi there
Thank you for choosing Rarewaves!
We really appreciate your review, thank you.
Kind regards
Sophie
Customer Care Team
Rarewaves
A great price on my vinyl LP
A great price on my vinyl LP. My only minor criticism is that delivery is not quick. But it does arrive eventually.
18 May 2026
Reply from Rarewaves
We really appreciate your review, thank you.
Have a great day!
Kind regards
Sophie
Customer Care Team
Rarewaves
Rare waves have sent CDs quickly
Rare waves have sent CDs quickly, at a better price than others and have CDs I can’t find anywhere else. I couldn’t recommend a better place to get them from.
20 May 2026
Reply from Rarewaves
Hi there
Thanks so much for the great feedback!
Enjoy.
Best wishes,
Sophie
Rarewaves
Always an awesome experience getting my…
Always an awesome experience getting my 4K discs at a great price.
18 May 2026
Reply from Rarewaves
Hi there
Thanks so much for the great feedback!
Enjoy.
Best wishes,
Sophie
Rarewaves
Reply from Rarewaves
Thanks so much for your 5 star review!
We really appreciate it.
All the best,
Sophie
Customer Care Team
Rarewaves
Over two weeks to arrive, plus I wasn't listened to.
Ordered a Blu-Ray on 1st June, with an email confirming "Your order has been shipped and is on the way" received on the 3rd. Tracking only said "Shipment Created" on the 9th, and it arrived on the 17th.
After it arrived I emailed to ask what happened and the reply gave excuses blaming the courier and told me "we are confident that you will receive it within the delivery window [3-5 days] set on our website".
17 June 2026
Unprompted review
Reply from Rarewaves
Hi Ian
Thank you for leaving a review.
We are really sorry for both the delay in receiving your order and for the incorrect information provided when you contacted our customer service team.
When you reached out, we mistakenly advised that we were confident your order would arrive on time, which was clearly not the case. We understand how frustrating it is to receive inaccurate update, particularly when you have already experienced a delay.
We appreciate your honest opinion and it goes a long way in helping us improve customer experiences.
If there is anything further we can do to assist please just let us know and we will be happy to help.
Kind regards
Sophie
Customer Care Team
Rarewaves
Delivery service was prompt
Delivery service was prompt, order was packed securely, and the price was reasonable for the product
20 May 2026
Reply from Rarewaves
Thanks so much for your 5 star review!
We really appreciate it.
All the best,
Sophie
Customer Care Team
Rarewaves
Fantastic service!
Cannot fault! Amazing selection, super reasonable international shipping rates, customer service is fantastic too!
20 May 2026
Reply from Rarewaves
Thanks so much for your 5 star review!
We really appreciate it.
All the best,
Sophie
Customer Care Team
Rarewaves
Good prices and excellent customer…
Good prices and excellent customer service
17 June 2026
Unprompted review
Reply from Rarewaves
Hi there
Thanks so much for the great feedback!
Enjoy.
Best wishes,
Sophie
Rarewaves
Reply from Rarewaves
We really appreciate your review, thank you.
Have a great day!
Kind regards
Sophie
Customer Care Team
Rarewaves
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