Rapyalstores Reviews

465

•

4.6

Bed Shop

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Review summary

Created with AI, based on recent reviews

Evaluating 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, especially the mattresses and beds, finding them comfortable and durable. The delivery service is consistently highlighted as fast, efficient, and well-communicated, with many appreciating the helpful and friendly drivers. People also commend the overall service, noting the company's responsiveness and professionalism. However, some customers also noted issues with mattress quality not meeting expectations or being different from what was advertised. A few other people also felt that delivery drivers were occasionally unhelpful or rude, sometimes refusing to carry items upstairs or arriving outside the scheduled time.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction with... See more

Delivery service

Consumers find delivery service to be positive, with many praising the speed and efficiency of deliveries,... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing delight over the fantastic... See more

Service

Clients share positive opinions on service, with many reviewers praising the fantastic and excellent service... See more

Staff

People report positive experiences with staff, often highlighting the helpfulness and professionalism of... See more

Reviews shaping this summary

Cheap item. Expensive quality. Excellent Service. The scheduled delivery was not only on time, I had frequent reminders by the company about exactly when the Bed would arrive. Upon arrival the... See more

Company replied

I recently bought this mattress, and I couldn’t be happier with my purchase! It’s incredibly comfortable and provides the perfect balance of softness and support. I’ve been waking up feeling refreshe... See more

Company replied

Purchased a bed through Amazon. The bed arrived within a couple of days and the delivery driver was very nice and helpful. The bed itself was not expensive in the slightest and ai didn't expect much.... See more

Company replied

Company details

Written by the company

Rapyal Stores is a family-run business based in the UK, known for its commitment to quality, craftsmanship, and personal service. With a deep-rooted tradition in the bed-making industry, we take pride in manufacturing your products in-house, ensuring full control over every aspect of production. This hands-on approach allows us to create custom-made beds that are both durable and comfortable, using premium materials sourced with care. Being family-run means that our business carries a personal touch, with each customer treated like part of the extended family. We value customer satisfaction and aim to provide a personalized experience, whether that’s helping you to choose the perfect mattress or designing bespoke bed frames. Our in-house manufacturing process means that you can offer unique, made-to-order solutions while maintaining an unwavering standard of excellence, blending traditional techniques with modern innovations. Our company stands for trust, reliability, and the kind of service that only a family-run business can offer, giving customers a true sense of pride in the products they purchase.

Contact info

Dewsbury Road, BD19 5BT, Cleckheaton, United Kingdom
01274 850735
sales@rapyalstores.co.uk
rapyalstores.co.uk

4.6

Excellent

465 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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A amazing bed. Amazing delivery. And 💯 exactly what they said they do. Really impressed and would definitely buy again xx

1 November 2025

Unprompted review

Reply from Rapyalstores

Nov 10, 2025

Thank you for your lovely feedback!

Nov 3, 2025

Great service kept me informed though out the day with any unexpected delays. Very kind and helpful

29 October 2025

Unprompted review

Reply from Rapyalstores

Nov 3, 2025

Thank you for your lovely feedback!

Oct 29, 2025

The mattress we received is of no…

The mattress we received is of no quality at all! can't use it. Definitely not what was advertised - Order: #

206-8437828-6368312

15 October 2025

Unprompted review

Reply from Rapyalstores

Nov 3, 2025

Hi Andre, we’re sorry to read your review. We’ve checked our correspondence and couldn’t find any messages from you about this issue. We’d really like the opportunity to help—please contact us directly with your order details so we can look into this and resolve it for you as quickly as possible.

Oct 29, 2025

Great company

Delivery was quick and on time delivery people very polite and helpful bed was for my son and he’s had a great night sleep really enjoying the bed

28 October 2025

Unprompted review

Reply from Rapyalstores

Nov 3, 2025

Thank you for your lovely feedback!

Oct 29, 2025

I have now had 2 beds from this…

I have now had 2 beds from this company, and I can not say a bad word about them

28 October 2025

Unprompted review

Reply from Rapyalstores

Nov 3, 2025

Thank you for your lovely feedback!

Oct 28, 2025

The bed is for our Granddaughter

The bed is for our Granddaughter, it is beautiful and would definitely recommend. We had a call half hour before delivery, the bed was packed expertly, no damage or marks on fabric. Both the bed and the mattress are top quality thank you

24 October 2025

Unprompted review

Reply from Rapyalstores

Nov 3, 2025

Thank you for your lovely feedback!

Oct 28, 2025

Very fast delivery lovely bed and after…

Very fast delivery lovely bed and after care service was nice to hear ask if it was ok thank you will purchase again

25 October 2025

Unprompted review

Reply from Rapyalstores

Nov 3, 2025

Thank you for your lovely feedback!

Oct 28, 2025

Quite easy to assemble and really comfy

24 October 2025

Unprompted review

Reply from Rapyalstores

Nov 3, 2025

Thank you for your lovely feedback!

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