Rapid Scooter Master Reviews 

Delivery was spot on and the scooter exceeded expectations...would definitely buy from them again

made everything extremely easy to understand, i had a problem after assembling the product, so i went and showed him it and he fixed it immediately, amazing service too

I ordered 2 identical Bikes in July .However i had to wait a couple of months for them to come back into stock .Once i got them and put them together I broke the key on one of them trying to release the battery. I contacted Rapid Scooter and with in a few days a full replacement lock with keys had arrived at my address. They where really helpful from the very start of me ordering these bikes in July right up to the replacement lock > I do hope i don't have to contact Rapid Scooter again with any other problems But if i do i know i will be dealing with a business who will do where upmost to solve whatever problem i have I would highly recommend anybody who is interested in purchasing a Bike or Scooter to contact ant talk to these people first No matter how far you live from there Business I live in North Wales and there are plenty of suppliers in my area But i chose this one after a short phone call

Amazing customer service made me feel welcome and helped out immediately .
Moj is a great man .

They have repaired my bike several times with cheap price and fast also I recommended to my friends

Very quick delivery. Bike is exactly as described and packaged very well to avoid damage. Rapis Scooter is £100 cheaper for this model than anywhere else I could find. I had a query about the bike after I ordered it. I rang them and they were extremely helpful.

They fixed my scooter perfect with good price also just take 1 hour ,recommend this shop to my friends also i come back

Help me out alot

I bought an electric scooter fr9m Rapid scooter , delivery was express so fast and secure , also I had difficulty to restore it ,I contact them they been very helpful and big support , now all sort it , big thanks to all the team and a huge thanks to the technician Fred for his help and giving me plenty time and advices to sort the Scooter, this tool will help me to go to work 👍

Speedy service and delivery. On assembling the bike I had a minor issue which the staff at the bike shop were so helpful and accommodating. Great customer support and service. Thank you

Very good service !!!
The best shop in Kilburn !!

Order #49820
Ordered my new scooter in 2nd July 2025. Did this strictly on researching reviews and after sales etc at various other retailers. Found these guys to in my opinion be the most trusting. This was proven to me within a week. My delivery took 48hrs from purchase, but unfortunately my throttle broke on the vipcoo vs3. Sent a video and explanation to the customer service email. Fred messaged me back around a week later and did apologise that no one had been in touch sooner. I know how busy it is over the summer months. Sent details he needed over and he had me a new part sent out in just over a week. Good to know they honour their guarantees and their word. Would fully recommend and will definitely drop it off to the shop if ever needs anything doing and a check over.

They didn't honour the warranty and the scooter is less than 8 months old they tried to send me to another shop and pay for it when it's under warranty and also lied about the frame not being included when it clearly a year warranty and frame body everything has a year & thier is ABSOLUTELY NO DAMAGE TO THE DECK PERIOD NO MATTER WHAT THEY TRY TO SAY I CAN PROVIDE PHOTOS TO PROVE THIS BUT THEY WILL TRY TO HAGGLE YOU AND MAKE YOU PAY FOR A SERVICE! I NEVER HAD THIS PROBLEM WITH DOCTOR SCOOTER WHO WHEN MY OLD SCOOTER STEM BROKE UNDER WARRANTY THEY REPAIRED IT ! AS THEY SHOULD!

WOW!! UNBELIVABLE.
MY scooter went from being immobile to mobile. A MIRACLE performed by the one and only... RAPID SCOOTER MASTER. They really did up my scooter along with FREE yes you heard that - FREE add ons, like new handlebars and a stunning cleaning job, which made it look like new. would really recommend their shop.
THANKS SO SO SO SO SO SO MUCH

Excellent service at the Finchley store, really helpful and friendly. Very quick process.

Best experience I had with these guys. All the best

Fast & efficient service, highly recommend it

Rapid Scooter Master was a fantastic I experince ans excellent service

The fixed my escooter which needed a brake , a cellars tot and light replacement .

Tbe were quick wffixnt and very polite

Definitely will be back for my Qiewa Escooter service