rainbowsocks.com Reviews 169

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Such great quality novelty socks for an amazing price too! highly recommend as a gift for anyone who wears socks!

Company replied

Rated 5 out of 5 stars

Great experience overall. Selection, order process, and free shipping is excellent. Products received well packaged and good in condition. Non-binding socks are best on the market; I’ve tried many and... See more

Rated 3 out of 5 stars

Delivery is good but when something needs to be returned their being able to get it out of Polands Customs in order for you to get your refund it is atrocious. They expect me to take responsibility fo... See more

Company replied

Rated 5 out of 5 stars

The bamboo socks are rather thin, which could be bad or good depending on what you want. The seams are small so it's good for people who are sensitive about that. The material is also more slippery th... See more

Company replied

Company details

  1. Clothing Supplier

Written by the company

Classic cotton socks, unusual socks gift and quality specialist socks, Rainbow Socks® offers everything just for you to meet all your everyday wishes.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

169 reviews

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Rated 5 out of 5 stars

Perfect Diabetic Socks

Ordering was easy and the socks were delivered within 3 days of placing the order.
The socks are perfect for diabetic or painful gout feet.
Will definitely be ordering from this company again as the right diabetic socks are very difficult to find

20 September 2023
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Reply from rainbowsocks.com

Thank you for your feedback! We are glad that you like our socks.

Have a lovely day!

Rainbow Socks

Rated 5 out of 5 stars

All in time

The shipping was in time. Everything worked well.

28 August 2023
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Reply from rainbowsocks.com

Thank you for your feedback! We are glad that you like our socks.

Have a lovely day!

Rainbow Socks

Rated 5 out of 5 stars

This is my second purchase

This is my second purchase. Please refer to my previous review

25 July 2023
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Reply from rainbowsocks.com

Thank you for your feedback! We are glad that you like our socks.

Have a lovely day!

Rainbow Socks

Rated 5 out of 5 stars

Payed extra for tracking number for…

Payed extra for tracking number for shipment but the tracking only covers Poland - beyond that there is no more tracking which is useless…

Besides that socks are great and packaging is awesome!!

14 July 2023
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Reply from rainbowsocks.com

Thank you for your feedback! We are glad that you like our socks.

Have a lovely day!

Rainbow Socks

Rated 5 out of 5 stars

Great delivery quality and the socks…

Great delivery quality and the socks really pop with color even after a few washes

2 July 2023
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Reply from rainbowsocks.com

Hey there!

Thank you for the awesome feedback! We are very happy that you liked our socks. Your kind words really fuel our passion! If you need anything else, just let us know!

Have a lovely day!
Rainbow Socks

Rated 3 out of 5 stars

Nice socks, spoiled gift box

The socks themsevles were fine, but the packaging (which I felt was an important part of the gift) was crushed and split in the post - disappointing.

9 July 2023
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Reply from rainbowsocks.com

Hello Shelagh,

thank you very much for your feedback! We want all of our customers to be happy and do our best to avoid any problem throughout the delivery process.

We are sad that we only found out about this situation from the review and couldn't help you before the birthday party. Next time, please, do not hesitate to email us as soon as you notice any mistakes. We're pretty sure we'll fix the problem together.

We are glad that we have already clarified the situation. Since you didn't want us to send you a new package, there's a discount code waiting for you as compensation.

If you need anything else, let us know!

Best regards,
Ola
Rainbow Socks

Rated 5 out of 5 stars

These socks are extremely good value…

These socks are extremely good value for money. They are comfortable lightweight socks that don’t cause problems for anyone with circulatory problems in their legs. Highly recommend these socks.

6 June 2023
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Reply from rainbowsocks.com

Hi,

We greatly appreciate every feedback from our customer. We are very pleased that you like our products.

Have a nice day!

Rated 5 out of 5 stars

Great colours for bigfood

Great colours for bigfood, brilliant.

30 May 2023
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Reply from rainbowsocks.com

Hello,

Thank you for your review! We are thrilled to hear that you are satisfied with our socks. Your positive feedback means a lot to us. We always strive to deliver high-quality products that meet our customers' expectations.

Have a lovely day!

Rated 5 out of 5 stars

Great coloured socks without constriction

These are the only summer socks without elastic at top I could find. From their website was half the price of Amazon.

3 May 2023
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Reply from rainbowsocks.com

Hello,

Thank you for your review! We are thrilled to hear that you are satisfied with our socks. Your positive feedback means a lot to us. We always strive to deliver high-quality products that meet our customers' expectations, and it's fantastic to know that we have succeeded in your case.

Rated 5 out of 5 stars

Overall- seem good quality, small seams a big plus

The bamboo socks are rather thin, which could be bad or good depending on what you want. The seams are small so it's good for people who are sensitive about that. The material is also more slippery than cotton socks- again, depends on what you like.

24 April 2023
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Reply from rainbowsocks.com

Hello,

Thank you for your review! We are thrilled to hear that you are satisfied with our product.

Rated 1 out of 5 stars

you can only give the socks back very

you can only give the socks back very, very incomprehensibly

23 March 2023
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Reply from rainbowsocks.com

Hi,
in return to your email, we have described you the return policy explaining that you have to send the product back on the address indicated in the terms and condititons visible on our website. Once the product arrives to our warehouse, we will start the refund process and you should receive your money back within 14 days.
In our email correspondence you finally decided not to return the order. However, if you change your mind and require additional information, please do not hesitate to contact our Customer Service. Together we will definitely find the best solution possible.
Have a lovely day!

Rated 3 out of 5 stars

Too long delivery

Delivery without a track for ages

21 March 2023
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Reply from rainbowsocks.com

Thank you for sharing your opinion with us. We are very sorry for the extended waiting time. It is related to the upcoming holidays, so the delivery time may be longer. Nevertheless, we hope you like our socks and you will enjoy wearing them.

We wish you a beautiful day!

Rated 5 out of 5 stars

Excellent quality

Excellent quality, quite fast delivery.

6 March 2023
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Reply from rainbowsocks.com

Thank you very much for sharing your opinion with us. We are glad that you like our socks.

Have a nice day!

Rated 5 out of 5 stars

Great socks

Great socks. I am going to order again for my family.

8 March 2023
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Reply from rainbowsocks.com

We are very pleased to hear that you are happy with your purchase.

We wish you a nice day!

Rated 4 out of 5 stars

Sorted

In an initial review I expressed my disappointment at one of the socks
arriving with a hole.
However this has now been sorted out very efficiently and helpfully by the Rainbow Socks team.

6 March 2023
Unprompted review
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Reply from rainbowsocks.com

Hi, we are very sorry for this inconvenience.

Unfortunatley, we are not able to find any message from this email address... We have already contacted you to clear up this misunderstanding.

Of course, receiving defective product is unacceptable. As soon as we get more information, we will start working on the best solution for you.

Best regards,
Rainbow Socks Team

Rated 1 out of 5 stars

Didn't received my parcel

Didn't received my parcel. Tried to contact seller via email, phone and live chat, no luck.

9 March 2023
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Reply from rainbowsocks.com

Hi, we are very sorry that you did not receive your order.

The package has been sent as planned. However, the information obtained from the carrier company says that is was lost during the delivery. Unfortunately, once the package leaves our warehouse, we are not able to control it.

In response to your messages, we offered a refund and compensation in the form of a gift from our store.

Again, we are extremely sorry that such situation occured, but we defenitely do not leave our customers alone. I am convinced that together we will find the best and quickest solution possible.

Best regards,
Rainbow Socks Team

Rated 5 out of 5 stars

Great

Products are high quality in great variety, packaging could be nore ecological

2 February 2023
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Reply from rainbowsocks.com

Thank you very much for expressing your opinion. We will certainly take it into account.

We wish you a nice day!

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