rainbowsocks.com Reviews 169

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Such great quality novelty socks for an amazing price too! highly recommend as a gift for anyone who wears socks!

Company replied

Rated 5 out of 5 stars

Great experience overall. Selection, order process, and free shipping is excellent. Products received well packaged and good in condition. Non-binding socks are best on the market; I’ve tried many and... See more

Rated 3 out of 5 stars

Delivery is good but when something needs to be returned their being able to get it out of Polands Customs in order for you to get your refund it is atrocious. They expect me to take responsibility fo... See more

Company replied

Rated 5 out of 5 stars

The bamboo socks are rather thin, which could be bad or good depending on what you want. The seams are small so it's good for people who are sensitive about that. The material is also more slippery th... See more

Company replied

Company details

  1. Clothing Supplier

Written by the company

Classic cotton socks, unusual socks gift and quality specialist socks, Rainbow Socks® offers everything just for you to meet all your everyday wishes.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

169 reviews

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Rated 5 out of 5 stars

Great and easy service

Ordering process and payment very convenient. The order arrvied quickly - would definitively order socks again!

14 February 2023
rainbowsocks.com logo

Reply from rainbowsocks.com

Thank you very much for your feedback. We are glad that you like our socks.

Have a nice day!

Rated 5 out of 5 stars

Love the fact that the socks are made in EU

I ordered christmas ball socks. The price was great, the package came in a very nice box and the ball was also neatly packed in another smaller box inside. The product is as I expected and I am very happy about it. I also love the fact that the socks are made in EU. Only the delivery took quite long for EU - a month, but it was free and I did order right before holidays. Fortunatly this wasn't a problem since I'm still about to give this gift. I will buy again, just earlier. Rainbow Socks keep up the good work :)

24 January 2023
Rated 2 out of 5 stars

Too late for christmas

I order on décembre 10 but the socks came too late for christmas…

9 December 2022
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Reply from rainbowsocks.com

Hi,
we are very sorry that your order did not reach you before Christmas. We know how important it is for gifts to arrive on time. In December, the couriers were very overloaded, which made the delivery time longer and unfortunately we had no influence on it.

We see that the package has finally reached you and we hope that the socks will bring you a lot of joy.

Best regards,
Rainbow Socks Team

Rated 5 out of 5 stars

Good product, heplful firm

Good product, quick delivery. Additionally, the are very helpful and communicative. I had problem because the parcel was broken during the delivery. I wrote a message and the firm sent me a new product immediately. It was important because the socks were to be a Christmas gift.

1 December 2022
Rated 1 out of 5 stars
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Reply from rainbowsocks.com

Hi Valentin,

We are very sorry for the delays in delivery. Typically, the delivery time for this type of order ranges from 4 to 9 business days. However, during the Christmas period, couriers experience a high volume of packages, which can lead to extended delivery times.

Upon reviewing our system, we see that the package was indeed available for collection at your local post office, but it appears it was not collected.

We have initiated a refund for your order.

If you have any further questions or concerns, please feel free to reach out.

Best regards,
Rainbow Socks Team

Rated 1 out of 5 stars

I have paid for an order I never…

I have paid for an order I never received. Nobody answers my e-mails so problem is not resolved. Very unpleasant of course. To give zero stars would better fit in this case.

8 December 2022
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Reply from rainbowsocks.com

Hi, we are very sorry that you still have not received your order. According to the information we received from the courier, the recipient refused to accept the shipment. We have initiated a refund for your order.

Best regards,
Rainbow Socks Team

Rated 1 out of 5 stars

The box I recieved ws not well done

The box I recieved ws not well done. Two off the boxes inside were dammage. Not very nice to give away as a Christmas présent.

29 November 2022
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Reply from rainbowsocks.com

Dear customer,

We sincerely apologize for the inconvenience caused by receiving a defective packaging of our socks. We deeply regret that our usual quality control measures failed in this instance. Please accept our apologies for any frustration or disappointment this may have caused.

At Rainbow Socks, we strive to ensure that our products are securely packaged before shipment. However, we understand that errors can occur. We have taken immediate action to rectify the situation and have sent you a replacement for the damaged products.

We value your satisfaction as our customer, and we want to make things right. We hope that the replacement items meet your expectations and provide you with the quality you deserve. If you encounter any further issues or have any additional concerns, please do not hesitate to reach out to us.

Once again, we apologize for any inconvenience caused, and we appreciate your understanding in this matter.

Best regards,
Rainbow Socks Team






Rated 1 out of 5 stars

My order made on november 25 is not…

My order made on november 25 is not delivered.I have a lot of e mails without response.
I would like to know when my parcel will be delivered?
I think this company is not serious.

6 December 2022
Unprompted review
rainbowsocks.com logo

Reply from rainbowsocks.com

Hi Marianne,

We are sorry for the delays you experienced with your order. During the intense shopping period, couriers often face high volumes of packages, leading to slight delays in delivery.

We are glad to see that your order has finally reached you. We hope that the products meet your expectations and that you are pleased with your purchase.

Thank you for your understanding. If you have any further questions or concerns, please don't hesitate to
contact us.

Have a great day!

Best regards,
Rainbow Socks Team

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