Only popped in on off chance to look at possible replacement of ageing lawnmower. Wanted to consider possible cordless battery option. Found Amy welcoming & informative. No high pressing sales, jus... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I have made several purchases from Radmore & Tucker and their customer service is great. They were slightly let down on this occasion by a DPD driver who couldn't be bothered to come down our drive... See more
I regularly use Radmore & Tucker for all my gardening equipment. They provide a great range of products at very competitive pricing, and kept me updated about my out of stock order. Overall, excelle... See more
Much more efficient and nicer service than going via amazon. Was literally here in 2 days. Price was cheaper than amazon too & it was nice knowing we supported a persons business than a corporation.
Company details
Written by the company
We have over 60 years of experience supplying quality garden machinery and forestry equipment to the trade, professionals, consumers and retail sectors. As well as being probably the largest suppliers of petrol and battery chainsaws in the UK (including Stihl, Husqvarna and Echo Chainsaws, Domestic Petrol Chainsaws and Professional Petrol Chainsaws), we also carry huge stocks of petrol and battery pedestrian mowers, ride-on mowers, strimmers, brushcutters, blowers, vacuums, hedge trimmers, chippers, shredders, lawn care systems, two wheeled tractors, rotavators, cultivators and much more… large workshop on site to service all types of garden machinery and repair. Large show room in Exeter and extensive website.
Contact info
Springwell Nurseries, EX2 9FB, Exeter, United Kingdom
- 01392 254270
- sales@radmoretucker.co.uk
- radmoretucker.co.uk
4.8
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Dealt with delay very customer friendly
1 June 2026
Prompt delivery and competitive price
1 June 2026
From placing the order i received…
From placing the order i received delivery in 38 hours. DPD delivered within the time they specified.
Excellent service.
Regards
Fred Jakes
2 June 2026
Good price and good communication from…
Good price and good communication from ordering to delivery. Would use them again.
2 June 2026
Happened 3 times .
Happened 3 times .. I go on there website and look for items I need it says in stock online .. and delivery available ..
but every time I order I have to wait 3 weeks 🤦♂️ not convenient when trying to run a business.
1 June 2026
Unprompted review
Reply from Radmore & Tucker Limited
Hi Terry,
Thank you for taking the time to share your feedback. We're sorry to hear that you've experienced delays on multiple orders and understand how frustrating this is when you're trying to keep your business running smoothly. I have checked on the progress of your trousers which you ordered on 1st June. These are in stock with the supplier so will chase them for you now to ensure delivery in the next 1-2 days and thank you for your patience with this. Kind Regards, Amy, Radmore & Tucker.
stihl hedge trimmer purchase
easy to order on line stihl hedge trimmer arrived next day cannot fault the service from this company.
29 May 2026
5 stars
Started with an easy and pleasant website to browse followed by great communication to be sure I was ordering the correct size, clear and reasonably priced ,secure payments with lots of options made an easy transaction , several emails later confirming payment and delivery details my parcel was on its way ,deliverd in good time can't fault anything
1 June 2026
Very fast delivery,and quality…
Very fast delivery,and quality products. Fantastic after sales service too,I would highly recommend Radmore and Tucker.
1 June 2026
Reply from Radmore & Tucker Limited
Hi Robert,
Thank you for your review and for your continued custom.
We're delighted to hear that you find our products good value and that our service keeps you coming back. There’s no greater compliment than a returning customer, and we truly appreciate your loyalty.
We look forward to helping you again with your future purchases.
Kind regards,
The Radmore & Tucker Team
Good products
Good products, easy to find via website, competitive price, quick delivery. Would be a good idea to occasionally place a chocolate bar in customers parcel to really cheer them up and prove its not just about profit 😉
29 May 2026
Reply from Radmore & Tucker Limited
Hi Alastair,
Thank you for your fantastic 5-star review and for your sense of humour!
We're delighted to hear that you found our products easy to find on the website, competitively priced, and delivered quickly. It's great to know that you had a positive experience shopping with us.
As for the chocolate bar suggestion, we can't promise anything just yet, but we'll certainly pass the idea on to the team! We agree that a little surprise can go a long way in brightening someone's day.
Thank you for your support, and we look forward to serving you again in the future.
Kind regards,
The Radmore & Tucker Team
Excellent Mower purchased
Helpful service when making a big purchase Prompt next day Delivery. Good quality product.
19 September 2025
Reply from Radmore & Tucker Limited
Hi,
Thank you for your excellent 5-star review.
We're delighted to hear that you found our team helpful when making such an important purchase and that your mower was delivered promptly the very next day. It's also great to know that you're pleased with the quality of the product.
We really appreciate your feedback and thank you for choosing Radmore & Tucker. We hope you enjoy your new mower and look forward to helping you again in the future.
Kind regards,
The Radmore & Tucker Team
Reply from Radmore & Tucker Limited
Hi John,
Thank you for your 5-star review.
We're delighted to hear that you received great service. Feedback like yours means a lot to our team and motivates us to continue providing the best possible experience for our customers.
We appreciate your support and look forward to helping you again in the future.
Kind regards,
The Radmore & Tucker Team
Reply from Radmore & Tucker Limited
Hi Dawn,
Thank you for your wonderful 5-star review.
We're delighted to hear that you've consistently received excellent service from us. Providing a great experience every time is what we strive for, so your feedback is greatly appreciated.
Thank you for your continued support, and we look forward to serving you again soon.
Kind regards,
The Radmore & Tucker Team
Simply ordered around midday and…
Simply ordered around midday and delivered the following day, you can’t ask for more than that well done Radmore.
27 May 2026
Reply from Radmore & Tucker Limited
Hi Mike,
Thank you for taking the time to leave us a review. We're delighted to hear that your order arrived the very next day after placing it at midday. Providing a fast and reliable service is something we work hard to achieve, so it's great to know we delivered on this occasion.
We really appreciate your support and look forward to serving you again in the future.
Kind regards,
The Radmore & Tucker Team
A positive experience throughout the…
A positive experience throughout the process. Good service and a very good price
27 May 2026
Reply from Radmore & Tucker Limited
Hi Stephen,
Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience throughout the process and that you were pleased with both our service and pricing.
We really appreciate your feedback and look forward to helping you again in the future.
Kind regards,
The Radmore & Tucker Team
Reply from Radmore & Tucker Limited
Hi Peter,
Thank you for your wonderful 5-star review. We're delighted to hear that you consider us a trustworthy company and that you're pleased with the quality of the products we offer.
Your support and feedback are greatly appreciated, and we look forward to helping you again in the future.
Kind regards,
The Radmore & Tucker Team
Incredible prompt dispatch and delivery…
Incredible prompt dispatch and delivery - well done
26 May 2026
Reply from Radmore & Tucker Limited
Hi William,
Thank you for your fantastic review. We're delighted to hear that you were pleased with the prompt dispatch and delivery of your order.
Providing a fast and efficient service is something we pride ourselves on, so it's great to know we met your expectations. We really appreciate your support and look forward to helping you again in the future.
Kind regards,
The Radmore & Tucker Team
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