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Radmore & Tucker Limited Reviews 

1,816
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,337 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and high-quality products available. Many people appreciate the swift and efficient delivery, often receiving their orders quickly, well-packaged, and in good condition. The ordering process is frequently described as easy and straightforward, with consumers highlighting good communication, helpful advice, and a pleasant overall experience. However, some customers also noted occasional issues with delivery, including longer than expected wait times. A few people experienced delays due to products being out of stock or not readily available, sometimes leading to extended waiting periods.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Users describe positive interactions with product, consistently praising the quality, value, and wide range... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, great, and... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the competitive and fair... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the online ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Only went in to look at a Lawnmower. Just happened to be passing & found R & T to be very honest, open, friendly & knowledgeable. We were happy to place business & in fact made 3 further purchases as... See more

Rated 5 out of 5 stars

Not for the first time R&T customer service is at a very high standard. Attending the showroom to speak to Mark about a Stihl Kombi pole pruner. Expert and honest advice ( on all Stihl equipment ), w... See more

Rated 5 out of 5 stars

Only popped in on off chance to look at possible replacement of ageing lawnmower. Wanted to consider possible cordless battery option. Found Amy welcoming & informative. No high pressing sales, jus... See more

Rated 5 out of 5 stars

I have made several purchases from Radmore & Tucker and their customer service is great. They were slightly let down on this occasion by a DPD driver who couldn't be bothered to come down our drive... See more


Company details

  1. Lawn Mower Store
  2. Garden Center
  3. Lawn Mower Repair Service

Written by the company

We have over 60 years of experience supplying quality garden machinery and forestry equipment to the trade, professionals, consumers and retail sectors. As well as being probably the largest suppliers of petrol and battery chainsaws in the UK (including Stihl, Husqvarna and Echo Chainsaws, Domestic Petrol Chainsaws and Professional Petrol Chainsaws), we also carry huge stocks of petrol and battery pedestrian mowers, ride-on mowers, strimmers, brushcutters, blowers, vacuums, hedge trimmers, chippers, shredders, lawn care systems, two wheeled tractors, rotavators, cultivators and much more… large workshop on site to service all types of garden machinery and repair. Large show room in Exeter and extensive website.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,816)

1,250 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 stars

Started with an easy and pleasant website to browse followed by great communication to be sure I was ordering the correct size, clear and reasonably priced ,secure payments with lots of options made an easy transaction , several emails later confirming payment and delivery details my parcel was on its way ,deliverd in good time can't fault anything

1 June 2026
Rated 4 out of 5 stars

Great service and good value ..

Great service and good value ... I keep using.

27 May 2026
Radmore & Tucker Limited logo

Reply from Radmore & Tucker Limited

Hi Robert,
Thank you for your review and for your continued custom.
We're delighted to hear that you find our products good value and that our service keeps you coming back. There’s no greater compliment than a returning customer, and we truly appreciate your loyalty.
We look forward to helping you again with your future purchases.
Kind regards,
The Radmore & Tucker Team

Rated 5 out of 5 stars

Good products

Good products, easy to find via website, competitive price, quick delivery. Would be a good idea to occasionally place a chocolate bar in customers parcel to really cheer them up and prove its not just about profit 😉

29 May 2026
Radmore & Tucker Limited logo

Reply from Radmore & Tucker Limited

Hi Alastair,
Thank you for your fantastic 5-star review and for your sense of humour!
We're delighted to hear that you found our products easy to find on the website, competitively priced, and delivered quickly. It's great to know that you had a positive experience shopping with us.
As for the chocolate bar suggestion, we can't promise anything just yet, but we'll certainly pass the idea on to the team! We agree that a little surprise can go a long way in brightening someone's day.
Thank you for your support, and we look forward to serving you again in the future.
Kind regards,
The Radmore & Tucker Team

Rated 5 out of 5 stars

Excellent Mower purchased

Helpful service when making a big purchase Prompt next day Delivery. Good quality product.

19 September 2025
Radmore & Tucker Limited logo

Reply from Radmore & Tucker Limited

Hi,
Thank you for your excellent 5-star review.
We're delighted to hear that you found our team helpful when making such an important purchase and that your mower was delivered promptly the very next day. It's also great to know that you're pleased with the quality of the product.
We really appreciate your feedback and thank you for choosing Radmore & Tucker. We hope you enjoy your new mower and look forward to helping you again in the future.
Kind regards,
The Radmore & Tucker Team

Rated 5 out of 5 stars

Great service

Great service

28 May 2026
Radmore & Tucker Limited logo

Reply from Radmore & Tucker Limited

Hi John,
Thank you for your 5-star review.
We're delighted to hear that you received great service. Feedback like yours means a lot to our team and motivates us to continue providing the best possible experience for our customers.
We appreciate your support and look forward to helping you again in the future.
Kind regards,
The Radmore & Tucker Team

Rated 5 out of 5 stars

Always ⭐ ⭐⭐⭐⭐ service.

Always ⭐ ⭐⭐⭐⭐ service.

27 May 2026
Radmore & Tucker Limited logo

Reply from Radmore & Tucker Limited

Hi Dawn,
Thank you for your wonderful 5-star review.
We're delighted to hear that you've consistently received excellent service from us. Providing a great experience every time is what we strive for, so your feedback is greatly appreciated.
Thank you for your continued support, and we look forward to serving you again soon.
Kind regards,
The Radmore & Tucker Team

Rated 5 out of 5 stars

Simply ordered around midday and…

Simply ordered around midday and delivered the following day, you can’t ask for more than that well done Radmore.

27 May 2026
Radmore & Tucker Limited logo

Reply from Radmore & Tucker Limited

Hi Mike,
Thank you for taking the time to leave us a review. We're delighted to hear that your order arrived the very next day after placing it at midday. Providing a fast and reliable service is something we work hard to achieve, so it's great to know we delivered on this occasion.
We really appreciate your support and look forward to serving you again in the future.
Kind regards,
The Radmore & Tucker Team

Rated 5 out of 5 stars

A positive experience throughout the…

A positive experience throughout the process. Good service and a very good price

27 May 2026
Radmore & Tucker Limited logo

Reply from Radmore & Tucker Limited

Hi Stephen,
Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience throughout the process and that you were pleased with both our service and pricing.
We really appreciate your feedback and look forward to helping you again in the future.
Kind regards,
The Radmore & Tucker Team

Rated 5 out of 5 stars

Excellent trustworthy firm

Excellent trustworthy firm Sell first rate products

27 May 2026
Radmore & Tucker Limited logo

Reply from Radmore & Tucker Limited

Hi Peter,
Thank you for your wonderful 5-star review. We're delighted to hear that you consider us a trustworthy company and that you're pleased with the quality of the products we offer.
Your support and feedback are greatly appreciated, and we look forward to helping you again in the future.
Kind regards,
The Radmore & Tucker Team

Rated 5 out of 5 stars

Incredible prompt dispatch and delivery…

Incredible prompt dispatch and delivery - well done

26 May 2026
Radmore & Tucker Limited logo

Reply from Radmore & Tucker Limited

Hi William,
Thank you for your fantastic review. We're delighted to hear that you were pleased with the prompt dispatch and delivery of your order.
Providing a fast and efficient service is something we pride ourselves on, so it's great to know we met your expectations. We really appreciate your support and look forward to helping you again in the future.
Kind regards,
The Radmore & Tucker Team

Rated 5 out of 5 stars

Competitive prices

Competitive prices, quick delivery. What more could you want?

26 May 2026
Radmore & Tucker Limited logo

Reply from Radmore & Tucker Limited

Hi Neil,
Thank you for your 5-star review. We're pleased to hear that you were happy with our competitive pricing and quick delivery.
Comments like yours are greatly appreciated by the whole team. We hope to be of service again in the future.
Kind regards,
The Radmore & Tucker Team

Rated 5 out of 5 stars
Radmore & Tucker Limited logo

Reply from Radmore & Tucker Limited

Hi Jack,
Thank you for your 5-star review. We're delighted to hear that your order was despatched and delivered the very next day.
Providing a fast and reliable service is something we work hard to achieve, so it's great to know we met your expectations. We appreciate your support and hope to serve you again soon.
Kind regards,
The Radmore & Tucker Team

Rated 5 out of 5 stars

ISC rope wrench kit

Price was competitive in the first place which is why i used this site. Delivery was free, fast and efficient with sufficient progress updates from the site and courier. I would use this site again to purchase similar equipment and goods

26 May 2026
Radmore & Tucker Limited logo

Reply from Radmore & Tucker Limited

Hi David,
Thank you for your excellent 5-star review. We're delighted to hear that our competitive pricing, free delivery, and efficient service made your purchase of the ISC Rope Wrench Kit a positive experience.
It's great to know that the order updates from both ourselves and the courier kept you informed throughout the process. We really appreciate your feedback and are pleased to hear that you would choose us again for future equipment purchases.
Kind regards,
The Radmore & Tucker Team

Rated 5 out of 5 stars

Great value products along with good…I

Great value products along with good service and excellent quality.
Recommend Radmore and Tucker 😊

18 December 2025
Radmore & Tucker Limited logo

Reply from Radmore & Tucker Limited

Hi Kitty,
Thank you so much for your wonderful 5-star review and recommendation! 😊
We're delighted to hear that you found our products to be great value and were pleased with both the quality and service you received. Feedback like yours means a lot to the whole team.
Thank you for choosing Radmore & Tucker, and we look forward to helping you again in the future.
Kind regards,
The Radmore & Tucker Team

Rated 5 out of 5 stars

Good value for quality product Stihl…

Good value for quality product Stihl HSA hedge trimmer and very prompt delivery, present my daughter.

13 May 2026
Radmore & Tucker Limited logo

Reply from Radmore & Tucker Limited

Hi John,
Thank you for your 5-star review. We're delighted to hear that you were pleased with the value and quality of your STIHL hedge trimmer, as well as the prompt delivery.
We hope your daughter enjoys her gift and gets plenty of use from it. Thank you for choosing Radmore & Tucker, and we look forward to serving you again in the future.
Kind regards,
The Radmore & Tucker Team

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