Quzo UK Reviews 

759
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that products arrive extremely quickly, function perfectly right out of the box, and are securely packaged. Many people also appreciate the remarkably competitive prices compared to other retailers and the helpful communication provided throughout the entire purchasing journey. However, some people mentioned that they encountered occasional issues such as unexpected order cancellations due to system stock errors, incorrect tracking details, or dispatch delays. Though a few buyers experienced these minor logistical setbacks, the vast majority of consumers remained highly satisfied with their overall bargains and smooth transactions.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting items arrive promptly and in excellent... See more

Price

Customers had positive experiences with price, frequently highlighting competitive rates and unbeatable deals... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt and fast shipping times.... See more

Order

Reviewers highlight positive aspects of order processes, describing them as simple and smooth. Customers... See more

Service

Clients share positive opinions on service, highlighting quick delivery and great communication. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product unexpectedly arrived in 2 days! (Albeit via DPD courier which are the worst). Customer service is satisfactory. Desktop website is user friendly but could be more aesthetic and vivid. There... See more

Rated 5 out of 5 stars

I was searching for a new garden vac/blower on Idealo and this company came up as the cheapest deal available, actually over £30 cheaper than some household names. Communication and delivery were se... See more

Rated 5 out of 5 stars

Found the Gardina 30M retractable garden hose at a great price including free delivery. The purchase went well with Quzo keeping me informed up to the point that the delivery company took over. Recei... See more

Rated 5 out of 5 stars

I had a lovely experience with this company! It was a smooth purchasing journey (buying a Christmas present for my parents), it arrived extremely quickly and I then received an email from Richard hims... See more


Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Electronics Store

Written by the company

Quzo UK are a trusted supplier of computer components, gaming, laptops and PCs. We have a huge selection of top world class brands from Apple, HP, AMD, Intel, MSI and much more. With over 6000 products you are sure to find the latest models at the cheapest prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

759 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(759)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication and responsible customer support

I had a very positive overall experience with Quzo UK.

My order initially arrived as a partial delivery — only one item was delivered on the first day. I contacted customer support, and the issue was handled quickly and professionally. I received clear communication, regular updates, and the missing item was dispatched without unnecessary delay. The cost of expedited delivery was also refunded, which I really appreciated.

What stood out most was how seriously the issue was taken and how smoothly it was resolved. Even though something went wrong at first, the way the situation was handled gave me a lot of confidence in the company.

I’m very happy with the final outcome, the product, and the level of customer service. I would feel comfortable ordering from Quzo UK again and would recommend them to others.

28 December 2025
Rated 1 out of 5 stars

Cancel orders to hike up prices

25/12 - purchased a HDD for 356.13
29/12 - my order is cancelled with the following reason given: "Unfortunately, due to a system error, they were marked as being in stock. I also contacted my supplier to see about obtaining further stock, however, they aren’t able to provide an estimated date for replenishment due to supply shortages throughout the entire supply chain."
30/12 - despite the chain-wide supply issues, 7 units of the HDD in question are back in stock on Quzo's website, except now it is priced at £1,295.13, more than 3 times the original price from just 5 days ago

Can't recommend doing business with a store which will cancel your order and lie about it whenever they realise they can sell the item to someone else for 3.5x the price.

30 December 2025
Unprompted review
Quzo UK logo

Reply from Quzo UK

Hi Dawid,

Thank you for taking the time to leave your feedback. We’re genuinely sorry for the inconvenience caused.

To be absolutely clear, the item was not in stock at the time of your order, nor at any point during this process. The listing showed availability due to a system error, and when we checked with our supplier, they confirmed that no units were available and could not provide a restock date. For that reason, we had no option but to cancel and refund your order.

The higher price you later saw was a temporary placeholder price applied while we worked to correct the stock‑sync issue. This is a standard safeguard we use to prevent further orders being placed for items that are not actually available. It was not a reflection of real stock, nor was it intended to encourage sales.

We understand how the timing could have created the wrong impression, and we appreciate the opportunity to clarify the situation. We’re reviewing our processes to prevent similar confusion in the future.

We have over 2,000+ five star reviews via our trusted review partner, Feefo https://www.feefo.com/en-GB/reviews/quzo, 3,800+ reviews on our Amazon marketplace - https://www.amazon.co.uk/sp?ie=UTF8&seller=A3A95BIT1MZSS4, and over 18,000+ reviews on our eBay store - https://www.ebay.co.uk/fdbk/feedback_profile/quzo_uk

Once again, please accept my apologies for the inconvenience caused.

Best regards,
Richard

Rated 5 out of 5 stars

Incredible family-run business!

I had a lovely experience with this company! It was a smooth purchasing journey (buying a Christmas present for my parents), it arrived extremely quickly and I then received an email from Richard himself wanted to ensure everything was okay with my order. I can’t recommend this family run business enough! ❤️

18 December 2025
Rated 5 out of 5 stars

Delivery said it all for me..

Product unexpectedly arrived in 2 days! (Albeit via DPD courier which are the worst).
Customer service is satisfactory. Desktop website is user friendly but could be more aesthetic and vivid. There is an ‘Ask a question’ box at the bottom which users can raise queries about a particular product, but mine wasn’t responded to so a bit disappointed.
Was able to search for what I need without hassle and at a bargain price as well. Will definitely be purchasing from here again in the near future especially when the sale is on.

11 December 2025
Rated 5 out of 5 stars

My new go to place for computer parts

Fantastic service - one of the only places I could find the motherboard - great price, fast delivery and great communication through ordering, sending and receiving - I will definitely be using this place again for my computer parts over some of the others I have used before

6 November 2025
Rated 5 out of 5 stars

I bought an Alienware AW3425DW from…

I bought an Alienware AW3425DW from Quzo and I am honestly happy with this monitor and the service provided by the store. I've been looking for this specific monitor for a while but everywhere I looked prices seemed way to steep until I stumbled upon this website which in my opinion had fair price for the monitor and an amazing service.

10/10 would honestly recommend

6 November 2025
Rated 5 out of 5 stars

Best site for BARGAIN headphones!

One of the best site (and underrated) I have used! I got Nothing Headphone (1) for a bargain and it was delivered very quick. Best priced compared to other websites. Defo reccomend it!

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Gardina retractable garden hose a great garden product

Found the Gardina 30M retractable garden hose at a great price including free delivery. The purchase went well with Quzo keeping me informed up to the point that the delivery company took over. Received timely text/ email to keep me informed and in the end it was delivered at the earliest forcasted time. Very happy with the product and very happy with the service from Quzo.
Would be happy to recommend or buy other products at a later date.

18 September 2025

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