I have moved into Ferrum in December 2025 and since then the maintenance team have gone over and beyond to sort out any issues in my apartment. They have been very accommodating and professional, ofte... See more
Location
Switch location40 South Way, HA9 0HZ Wembley, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very nice looking apartment and it's very easy to get to places from here. The staff here are amazing. If you have any problems in the flat, they're there to help. I also like how it's surrounded... See more
Company replied
Rented two flats here for several years. Great place to live. Safe, clean, and well-connected. Highlight is the helpful and kind building staff that goes above and beyond for their tenants. Special... See more
Company replied
The leasing team was very knowledgable about their properties, recommended units that were within budget. The signature process was straight forward. Moving in was a breeze and the unit was in good sh... See more
Company replied
Company details
Written by the company
Studio to 4 bedroom apartments to rent at Wembley Park. There are no hidden fees. Bills are all set up and ready to go. Find your brand new home today.
Contact info
40 South Way, HA9 0HZ, Wembley, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great resident and maintenance team

Reply from Quintain Living - Ferrum
The team are very special at Ferrum!
The team are very special at Ferrum. Special shoutout to Anne and Omer. Lucian, Karol and Andrea are all super helpful and the best!

Reply from Quintain Living - Ferrum
Ferrum offers high quality apartments…
Ferrum offers high quality apartments with great amenities and friendly staff

Reply from Quintain Living - Ferrum
As a contractor from Safe Systems
As a contractor from Safe Systems, I had a great experience working at the Ferris building. the site was well managed, organised and everyone was professional and helpful throughout.
a special thank you to Lucien, Anne and Michael for being so supportive and easy to work with. their communication and willingness to help made the job run smoothly from start to finish.

Reply from Quintain Living - Ferrum
The staff here is amazing and always…
The staff here is amazing and always ready to help. Especially the maintenance and Resident Team

Reply from Quintain Living - Ferrum
We are been living in QUINTAIN living
We are been living in QUINTAIN living, Ferrum 2 from almost 4 years. The whole team is too supportive and helpful. The maintianence team is always on their toes for queries and response. They always make sure they are present and seen around, assuring needs are been addressed. The reception team is friendly and supportive and make sure all the time a smooth resident communication.

Reply from Quintain Living - Ferrum
The team at Ferrum are just the best
The team at Ferrum are just the best! Nothing is too much trouble, they are completely focussed on delivering the best experience they can, shout out to Lucian in particular!

Reply from Quintain Living - Ferrum
Ferrum buidling by far is the best
Ferrum buidling by far is the best. The team are always there to help. Especially Omer and Anne

Reply from Quintain Living - Ferrum
The team at Ferrum have been a great…
The team at Ferrum have been a great assistance to me, they are fast and efficient with any maintenance concerns I may have. The team at reception is knowledgeable and go beyond their scope of duties to help me where they can.
The team at Ferrum is truly appreciated by me

Reply from Quintain Living - Ferrum
Nice Apartment with Amazing Team
I loved Ferrum during my lease term. Amazing apartment with a very nice neighborhood. However what really stood out was the Ferrum team, Lucian and his team was truly lovely and friendly, genuinely helpful and was outstanding ❤️❤️

Reply from Quintain Living - Ferrum
The building is very lovely and the…
The building is very lovely and the team is welcoming.

Reply from Quintain Living - Ferrum
The building is very lovely.When we…
The building is very lovely.When we come in we are welcomed by the team who help us with giving access and making our jobs easy

Reply from Quintain Living - Ferrum
Quintain living Ferrum has great…
Quintain living Ferrum has great maintenance who help out with even the smallest of issues! I have lived here for a year and a special shoutout to Lucien for being so helpful! Very appreciated.

Reply from Quintain Living - Ferrum
Anne-Julie really helpful and warm…
Anne-Julie really helpful and warm towards residents

Reply from Quintain Living - Ferrum
We had an amazing and outstanding…
We had an amazing and outstanding experience with Faysal at Ferrum 2. The team is very responsible and prompt in replies always on the toes to respond back to queries. We have found the team very professional and supportive. Keep up the hard work and customer service as a priority like always

Reply from Quintain Living - Ferrum
Lucian and Maintenance Team
I'd like to give a special shout-out to our incredible maitenance team, who truly go above and beyond every single day. Their hard work, professionalism and dedication make such a positive difference, and we're so grateful to have them. A special mention has to go to Lucian, who consistently delivers outstanding service with a friendly attitude and exceptional attention to detail.

Reply from Quintain Living - Ferrum
I’ve had a really positive experience…
I’ve had a really positive experience living with Quintain Living. The apartments are modern, well designed, and the amenities are excellent, making it a great place to call home.
One of the standout aspects has been both the Resident Team and Maintenance Team. They are always quick to respond, professional, kind and friendly, and any issues are resolved efficiently and to a high standard. It’s reassuring to know that things are taken care of so promptly, and their excellent service has made a real difference to our experience.
Overall, Quintain Living has been a fantastic place to live. The Resident Team is welcoming, the building is well maintained, and I would happily recommend it to anyone looking for a high quality rental home.

Reply from Quintain Living - Ferrum
Ferrum is a superb BUILDING to live in…
Ferrum is a superb BUILDING to live in And Quintain are an amazing company that look after you really well even when things go wrong I have a first class service team who are always there for you. And highly recommend if you’re looking to rent rather than buying in London even if it’s just for a launchpad for a year like it was for us you should take a look at this place

Reply from Quintain Living - Ferrum
Thank you team
I just want to echo all the appreciation for our amazing building team! 🌟 Lucian has been especially outstanding — always reliable, kind, and so quick to find solutions. It’s such a comfort knowing he’s there when something needs attention.
Big thanks as well to Karol, Jack and Luca they’re always warm, professional, and go the extra mile to make sure everything runs smoothly.
It really shows how much they care about the residents and the building. We truly feel lucky to have such a dedicated team. Thank you all for making this place feel like home! 🙏🏽💛

Reply from Quintain Living - Ferrum
Residence team - is what makes worth our rent
Ive been living in London for more than 5 years and moved to many places in that time. But I think i finally found the place to enjoy my tenancy. Special thanks to the residence team who have made this possible. They are just fan-ducking-tastic with the level of service they are providing when fixing, assisting or just sorting things out for us. i just never experinced this level of commitment to the residents' well-being ever in any place ive been to.

Reply from Quintain Living - Ferrum
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







