Quick Man and Van Reviews 792

Booked a few days before our move, so was disappointed that the driver we chose accepted the job, but couldn't do it due to technical difficulties (not his fault, so totally understandable!).

Was impressed that a replacement driver had been found very quickly, but after receiving that confirmation email, I had a call from the driver (on the Friday, move was Saturday) to say he couldn't get here until 3PM (we had booked for 5hours, starting at 11AM). Explained we'd booked for earlier and he said he was "too busy" and said he would put the job back on the system.
This was 15 hours before we were due to move, so was disappointed again, BUT then had a driver accept the job. He came from past Leeds (we're in Greater Manchester) and traffic held him up, but not by much (35 minutes).

Opey was polite, professional, understanding and easy to communicate with. Would definitely recommend him 5/5.

4/5 stars for Quick Man & Van, because the work was great, but it was third time lucky for us - don't know if this is a regular occurrence, but it can be stressful when you're about to move and don't know if anyone will turn up.

Direct price and quick service

Our guy was amazing. He made a very stressful day a lot easier. He was also very flexible

This entire experience was genuinely one of the worst and most stressful moves I have ever had.

I booked a van for 12:00 p.m. several days in advance. On the morning of the move, I was suddenly informed that the van could no longer arrive at 12 and would instead come at 2:00 p.m. No alternative driver or solution was offered. The van eventually turned up at around 2:30 p.m., more than two hours later than the time I had booked, which completely disrupted my moving schedule and caused issues with collecting my keys.

The booking information clearly stated that the van had 2 passenger seats, so I reasonably expected to travel with my belongings. When the van arrived, I found that there was no passenger space for me, meaning I had to make my own way across London on public transport while everything I owned was driven separately. This was extremely inconvenient and absolutely not what I thought I was paying for.

When I raised a formal complaint afterwards, the response I received did not acknowledge the disruption or the practical impact the delays had caused. Instead, it felt dismissive and unhelpful, which only added to the frustration.

To make the whole situation even more unpleasant, after I posted my review, the company sent me a long and formal email demanding that I change parts of it and warning me about “factual inaccuracies.” The message came across as unnecessarily intimidating, especially considering that my review reflects exactly what happened and expresses my personal dissatisfaction with the service I received — which I am entitled to do.

Overall, the service was unreliable, poorly communicated, and far below what I expected when paying for a professional move. And receiving a threatening email in response to honest feedback only reinforced how disappointing the entire experience was. Based on all of this, I would not use this company again and would strongly advise others to be cautious.

Today Abdul and his friend helped us to move our house. Both of them were very professional and very very careful in handling stuff. They finished their work with perfectness and has helped us immensely to shift our house smoothly. I am completely satisfied with their service.

Obi arrived in time, was very helpful and nothing too much trouble

Good service at very short notice.
Will definitely use again.

Punctual, friendly and helpful. I'd highly recommend.

The service provided was fantastic. No more to say !

I booked a last minute job through the platform and it all went well. The driver was flexible and I was able to book in a specific time rather than just rely on a time window. The driver was professional and the move went without a problem. I would definitely recommend

The drive was on time and professional. My items were handled with care and delivered safely. I was in contact with the driver constantly and was reassured when it appeared that our timings wouldn't align with the multiple pick up.

Perfect and professional

Great way to secure a van and a man at the last minute. Fast and reliable ! Highly recommend.

Worked perfectly, arranged for a van to come and help me move and everything went smoothly

Will definitely be using quick man and van. They are simple the best and the price was just right. The driver is a definitely people person and his helper showed resilience in getting my chair inside 😀😀😀it was a difficult task....thanks guys

Wonderful experience with removals from start to end

Good, quick, hassle free and cost effective

A very easy platform to use! Within a few clicks I had all the services available that I needed to compare different offers and choose what worked best for me. And the man and van team I finally selected was very good, leaving me with a very positive experience

Erick and his colleague were efficient, hard working, polite and professional. They moved a lot of furniture from London to Carlisle for us and it was seamless.
I would highly recommend Erick and would definitely use his services again

Amazing first-time experience using Quick Man & Van (HRB Removals). Very easy to book, smooth removal from start to finish. Highly recommended.