Puzzles Galore Reviews 

817
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic selection of unique puzzles, noting that the products arrive in perfect condition and are crafted with great quality. People also mention the exceptionally fast delivery service, stating that orders are dispatched quickly and handled with care. Reviewers really appreciate the simple website navigation and the consistently helpful, friendly support team. However, some customers also noted minor issues with delivery delays or occasional cosmetic damage to the packaging. A few consumers mentioned tracking references showing no initial movement or occasionally receiving boxes with unexpected dents.

What people talk about most

Product

Clients share positive opinions on product, highlighting the great quality of the puzzles and the excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Order

Customers had positive experiences with order, frequently highlighting how easy it is to use the website and... See more

Quality

Users describe positive interactions with quality, consistently praising the well-made products and excellent... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are always available to provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. Uses Parcel Force. Much much more reliable than Evri. simple to purchase, fast response, delivered in 3 days from order. Perfect condition on arrival. Reasonably priced. Would be ha... See more

Rated 5 out of 5 stars

I was very impressed with the quality of the puzzle and with the large variety of scenes and topics to choose from. I appreciated that there were puzzles reflecting vacation areas we traveled too, as... See more

Rated 5 out of 5 stars

Order dispatched quickly and arrived in US amazingly fast just like past orders. Puzzles Galore is globally the best source for puzzles especially for ones not available in US.

Rated 5 out of 5 stars

Great Company with lovely puzzles. Fantastic Service too. I put the wrong postcode on my order. The puzzles were returned to the company who posted them straight out again when I alerted them to my... See more


Company details

  1. Game Store
  2. also in
  3. Toy Store

Written by the company

IMPORTANT!! We are NOT "Puzzles and Prizes Galore". Please do not leave feedback for us if you are looking for Puzzles and Prizes Galore. Online orders only. We are a Jigsaw Puzzles Shop, supplying over 1000 different jigsaw puzzles direct to customers through our website.


Contact info

4.8

Excellent

TrustScore 5 out of 5

817 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(817)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not only a speedy delivery!!!!

Speedy delivery thank you. More remarkable than the delivery though is the fact that I had a minor problem with the order and they came back to me, virtually instantly. The small problem is sorted with no fuss or hassle. This is an extraordinary outcome. As though they actually care about their customers. Thank you SO much puzzlesgalore!!!!!

20 April 2025
Unprompted review
Puzzles Galore logo

Reply from Puzzles Galore

Thank you for your kind words about our speedy delivery – we really appreciate it!

I'm so sorry to hear about the puzzling puzzle situation! It sounds like you may have received a box containing pieces from more than one puzzle, which certainly shouldn't happen. That would definitely make things trickier (and a bit confusing too!).

We’d love the chance to sort this out for you. Please drop us an email at contact@puzzlesgalore.co.uk with your order number and a quick photo of the box and pieces if possible, and we’ll get back to you right away with a solution.

Thanks again for your feedback.

Rated 5 out of 5 stars

Puzzle delight

Refreshing to have a combination of exemplary customer service with a treasure trove of puzzles to delight.
Would recommend to all puzzle enthusiasts.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

A relatively new company to me that I…

A relatively new company to me that I first took a chance on buying from early last year but have since used a couple more times. Lovely selection, fast dispatch time and well packaged. I really like that I'm able to buy Alipson and Bluebird puzzles from here. It would be nice if, like other jigsaw companies, they were to offer free postage if over a certain amount.

15 January 2025
Unprompted review
Rated 4 out of 5 stars

NO PICNIC

Puzzle Corner produce good quality puzzles and deserve 5-star credit for this. However, I have just completed 'Summer Picnic' and that was no picnic at all. The trees were effectively camouflaged and the pieces could fit in numerous locations; when you have to turn the puzzle over to check, you know that the artist and producer have failed to coordinate.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Have used this company before and found them. Fast efficient and the service excellent too. A good range of puzzles in stock and lots to choose from. Will continue to use them

10 January 2025
Unprompted review

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