After a really bad experience with another mobile carrier, it was refreshing to find Pure Communications and Sam Deans. He fully understood where were were coming from and arranged to switch us back... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Been working with Lee Flynn for a while now and every time I send an email or call to add extra sims/phones he’s always there to help me. He gives me a new quote/price within a matter of minutes , not... See more
I used a search engine to find best business phone contract, and an independent site recommended Pure Communication, who 8 had never heard of. After clicking on the link and adding a few details, I... See more
By chance a phone call from Taylor at PCG became the perfect solution I required. My phone is my life in self employment and after years of unsatisfactory service and reception I needed a change. Tayl... See more
Company details
Written by the company
Pure Communication Group are a leading, independent UK B2B telecoms company. Let us review your business telecoms, free of charge!
Contact info
Fareham Innovation Centre, Suite 59 & 60, Merlin House, PO139FU, Lee-On-The-Solent, United Kingdom
- 02045254756
- info@purecommunicationgroup.co.uk
- purecommunicationgroup.co.uk
4.6
Excellent
200 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 28% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A pleasure to work with!
My account manager Ben is always a pleasure to work with. Response time on queries are very good and service is excellent. Thank you
29 October 2021
Unprompted review
Reply from Pure Communication Group
Thank you for your great feedback. I will be sure to pass this onto your account manager. If you require any assistance, please do not hesitate to contact one of the team on 0204 5254756.
Best Regards
The PCG Team.
Happy Customer
I've only been a customer since September, i'm really happy with the service that's provided. Everyone that i've spoken to has been really friendly and helpful, i'd highly recommend.
28 October 2021
Unprompted review
Reply from Pure Communication Group
Hi Libby,
Thank you for your great feedback. If you need anything, please do not hesitate to contact your account manager, Ben on 0204 5254756 or via our Whatsapp service.
All the best,
The PCG Team
Very happy with the service provided by…
Very happy with the service provided by this company. Very friendly and professional and dealt with my needs promptly, would definitely recommend to others!
28 October 2021
Unprompted review
Reply from Pure Communication Group
Hi Natasha,
This is great to hear! I will be sure to pass this onto the team. Thank you for your feedback. If you need anything, please do not hesitate to contact one of the PCG team on 0204 5254756.
Best regards
The PCG team
Great Service
I have been really happy with the service from pure. I got my phone next day delivery. Definitely would recommend
28 October 2021
Unprompted review
Reply from Pure Communication Group
Hi Martin,
This is great to hear! I will be sure to pass this onto the team. Thank you for your feedback. If you need anything, please do not hesitate to contact one of the PCG team on 0204 5254756.
Best regards
The PCG team
The service we received was excellent
The service we received was excellent, they understood our needs and these were efficiently filled.
28 October 2021
Unprompted review
Reply from Pure Communication Group
Hi Peter,
Thank you for your feedback. I will be sure to pass this onto your account manager. If you require any assistance, please do not hesitate to contact one of the team on 0204 5254756.
Best Regards
The PCG Team.
Definitely recommend
Have to say I'm very impressed with the service received from start to finish. Spoke to a gentleman who was friendly and professional. I wasn't sure on exactly what I needed but he remained patient throughout and worked out a deal that has resulted in the perfect package for me. Thank you
Ps loving the new phone
27 October 2021
Unprompted review
Reply from Pure Communication Group
Hi Shoaib,
Thank you for your feedback. I will be sure to pass this onto your account manager. If you require any assistance, please do not hesitate to contact one of the team on 0204 5254756.
Best Regards
The PCG Team.
I’ve found everything so seamless with…
I’ve found everything so seamless with Pure Communciation Group. Everyone I’ve spoken to is friendly and helpful and made me feel as ease about switching over. Looking forward to getting my new phone!
27 October 2021
Unprompted review
Reply from Pure Communication Group
Hi Luke,
Thank you for your feedback. I will be sure to pass this onto your account manager. If you require any assistance, please do not hesitate to contact one of the team on 0204 5254756.
Best Regards
The PCG Team.
Really happy
I have been really happy with the service I received from Pure. David from customer care was particularly helpful - and talked me through each stage and got me set up in no time. Thank you!
27 October 2021
Unprompted review
Reply from Pure Communication Group
Hi Damian
Fantastic feedback. This is great to hear. I will be sure to pass this onto David & the team. If you do require any further help, please do not hesitate to contact one of the team on 0204 5254756.
Best regards
The PCG Team
Simple and professional service!
As a video production company we spend hours on social media curating and delivering content. The team at Pure Communcation reached out and helped us get a better package with both better prices and service. Extremely happy with the package they came up with to give our whole team.
27 October 2021
Unprompted review
Reply from Pure Communication Group
Hello Humza,
Fantastic feedback. This is great to hear. I will be sure to pass this onto the team and if you do require any further help, please do not hesitate to contact one of the team on 0204 5254756.
Best regards
The PCG Team
Didnt know what to expect with this…
Didnt know what to expect with this company as its a new company but Very impressed with the not only the service but the professionalism was second to none. Fahad was a pleasure to deal with and would definetly be using this company again in the future
27 October 2021
Unprompted review
Reply from Pure Communication Group
Hi Neeba,
Thank you for the great feedback. I will pass these comments onto your account manager, Fahad. If you need anything else, please do not hesitate to contact one of the team or Fahad directly on 0204 5254756.
Thanks
The PCG Team
Would like to say thank you to PCG and…
Would like to say thank you to PCG and fahad in particular with the service they delivered was very helpful and wasn't pushy like most phone providers am very happy I chose them and saved myself a few quid I the process 👍🏻 happy days
27 October 2021
Unprompted review
Reply from Pure Communication Group
Hi Steven,
Thank you for the great feedback. I will pass these comments onto your account manager, Fahad. If you need anything else, please do not hesitate to contact one of the team or Fahad directly on 0204 5254756.
Thanks
The PCG Team
I recently spoke to Ben who arranged…
I recently spoke to Ben who arranged phones for the business. Ben was helpful, efficient and our phones were delivered quickly. I would highly recommend any business using this company for their Mobile phone requirements!
27 October 2021
Unprompted review
Reply from Pure Communication Group
Hi Jon,
Thank you for the great feedback. I will pass these comments onto your account manager, Ben. If you need anything else, please do not hesitate to contact one of the team or Ben directly on 0204 5254756.
Thanks
The PCG Team
PCG Review
PCG provided a great service in my company's first time purchasing a business phone. They offered very clear guidance and explanations through each step, provided helpful advice and suggestions, and compromised with us to ensure both parties got the best for each other.
27 October 2021
Unprompted review
Reply from Pure Communication Group
Hi Max,
Thank you for your feedback. I will be sure to pass this onto your account manager. If you require any assistance, please do not hesitate to contact one of the team on 0204 5254756.
Best Regards
The PCG Team.
brilliant service
Efficient, not pushy, informative, knowledgeable and means I never need to talk directly to the mobile companies again, highly recommended.
27 October 2021
Unprompted review
Reply from Pure Communication Group
Hi Sheena,
Thank you for your feedback. I will be sure to pass this onto your account manager. If you require any assistance, please do not hesitate to contact one of the team on 0204 5254756.
Best Regards
The PCG Team.
Excellent customer service and guidance…
Excellent customer service and guidance throughout the process which was made very easy and straightforward - would highly recommend to any business looking for value for money and a great personal service!
27 October 2021
Unprompted review
Reply from Pure Communication Group
Hi Sandrine,
Thank you for your feedback. I will be sure to pass this onto your account manager. If you require any assistance, please do not hesitate to contact one of the team on 0204 5254756.
Best Regards
The PCG Team.
Business Mobiles
I got my business mobiles sorted through Pure and it was so smooth and easy to sort. Everyone I spoke to was very helpful and friendly. Will definitely be recommending Pure to other people who need business mobiles. Thanks Pure!
27 October 2021
Unprompted review
Reply from Pure Communication Group
Thank you for your feedback. I will be sure to pass this onto your account manager. If you require any assistance, please do not hesitate to contact one of the team on 0204 5254756.
Best Regards
The PCG Team.
Upgrade
Managed to get the new iPhones was cheaper then my old supplier. They were so helpful the whole way through so glad I changed over to them. Will definitely recommend!
27 October 2021
Unprompted review
Reply from Pure Communication Group
Thank you for your feedback. I will be sure to pass this onto your account manager. If you require any assistance, please do not hesitate to contact one of the team on 0204 5254756.
Best Regards
The PCG Team.
1st class service really happy and…
1st class service really happy and would Highly recommend
27 October 2021
Unprompted review
Reply from Pure Communication Group
Thank you for your feedback. I will be sure to pass this onto your account manager. If you require any assistance, please do not hesitate to contact one of the team on 0204 5254756.
Best Regards
The PCG Team.
Very happy with my new contract
Got myself a new phone and saved a few pounds a month. Very happy with my new contract and the service received. Thanks.
21 October 2021
Unprompted review
Reply from Pure Communication Group
Thank you for your feedback. I will be sure to pass this onto your account manager. If you require any assistance, please do not hesitate to contact one of the team on 0204 5254756.
Best Regards
The PCG Team.
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