I’m quite elderly and don’t sleep well so I opened this account to see what it’s like , It’s an absolute nightmare to navigate your way around , They pay out absolute peanuts I don’t spin for lar... See more
Company replied
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See what reviewers are saying
It's ok site with a few games, however games crash constantly, when depositing money it comes out your bank but a 3rd party company decide when to pay it into your online account. Strange 🤔 I know it... See more
Company replied
Spoke to chat they are very efficient and go into detail with your issue explaining very well and are able to solve the problem quickly. Support is really good and their safeguarding tools excellent,... See more
Company replied
One of the best casino sites out there. I’m genuinely beyond impressed with these guys. Loyalty is well and truly appreciated unlike most casinos and their customer service is top notch. You’l... See more
Company replied
You should know
3.6
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great app no issues
28 March 2026
Unprompted review
Reply from Pubcasino
Thank you for the review, Brody!
Nice and easy 😄 Glad to hear everything's been running smoothly with no issues so far.
If there's anything we can do to turn that into a full 5 stars, feel free to let us know.
Kind regards, Ebba!
Looking nice we see how will wegreat with …
Looking nice we see how will we with bonuses
27 March 2026
Unprompted review
Reply from Pubcasino
Thank you for the review, Mariusz! 😊
Glad to hear it's looking good so far.
If you come across anything you think we can tweak to earn that fifth star, we're all ears.
Kind regards, Ebba!
Best site i have played.
Best site i have played.
Not affraid to give big wins and withdraws almost instantly.
27 March 2026
Unprompted review
Reply from Pubcasino
Thank you for the review, HD! 😄
Glad to hear you've had a good run and that the withdrawals have been landing quickly. Appreciate you taking the time to share your experience!
Kind regards, Ebba!
Great customer service and very fair…
Great customer service and very fair casino 100%
26 March 2026
Unprompted review
Reply from Pubcasino
Thank you for the review, Blabber! 😄
Glad to hear the service has been hitting the mark and that you find things fair. Appreciate you taking the time to leave this!
Kind regards, Ebba!
Great games easy to use layout and when…
Great games easy to use layout and when I was having problems of my own fault it was so quick and easy to get in touch with someone who was an actual person and they solved it quickly and resolved my problem 👍🏻
20 March 2026
Unprompted review
Reply from Pubcasino
Thank you for the nice review, Stu!
Glad to hear you're enjoying the games and the layout, and even better that support was quick to jump in and sort things when needed 😄
Nice to hear it was easy to reach a real person and get it sorted without any fuss.
Kind regards, Ebba!
Very fast withdrawals once verified.
Very fast withdrawals once verified.
Great customer service, no robot nonsense. If you speak to Warren, you've got yourself a good egg.
Good variety of sports and in-play markets, odds rival other sites.
Don't play much casino, but looks like a broad catalogue of games.
Would recommend the site to others 5/5
EDIT: some of these replies to the 1* 'fraud' posts are brilliant. Ebba needs a payrise 👏
16 March 2026
Unprompted review
Reply from Pubcasino
Thank you for the legendary review, Joe!
Glad to hear everything's been smooth once verified and that withdrawals are landing quickly.
Love hearing that you found our support team helpful and human.
Warren is definitely a good egg, I'll make sure that one gets back to him, he'll love that 😄
And as for the last part… finally, someone who gets it 😉
Kind regards, Ebba!
Very fast withdrawals
Won £1600 on Tombstone RIP and the money was in my bank account within 10 minutes of my withdrawal! Excellent casino and a good variety of games too.
15 March 2026
Unprompted review
Reply from Pubcasino
Thank you for the fantastic review, Philip! 🤩
£1600 on Tombstone RIP, not a bad at all. Glad to hear the withdrawal reached your bank within minutes as well, exactly how it should be.
Nice to hear you're enjoying the game variety too.
Kind regards, Ebba!
DONT DEPOSIT!!!!!
PLEASE, IF YOU ARE LUCKY ENOUGH TO HAVE NOT DEPOSITED ON THIS SITE DO NOT!!! YOU HAVE MORE CHANCE OF WINNING THE LOTTERY THEN TO RECEIVE ANYTHING FROM THIS SCAM SITE.
2 March 2026
Unprompted review
Reply from Pubcasino
Thank you for another review, Steph.
Back in January you wrote "Please do not use this website if you value your money, I sure as hell won't ever again."
And yet… here we are.
You're also still playing the same high-volatility games while expecting consistent returns, which isn't how gambling works.
Given the pattern, I've passed your account over to our safer gambling team so they can help you put some distance between yourself and gambling if needed.
Kind regards, Ebba!
This is a terrible and dishonest…
This is a terrible and dishonest company that refuses to pay out winnings. Whenever a player wins, they try to find any excuse possible to avoid paying. Very disappointing experience. They are quick to take your money, but when you win, they create problems with verification or accuse you of breaking rules.
18 March 2026
Unprompted review
Reply from Pubcasino
Thank you for the review, Mapzezid.
"Whenever a player wins", impressive that you've managed to speak on behalf of every single player out there 😄
In reality, withdrawals are only ever held if there's a breach of terms or if required verification hasn't been completed (which we're legally obliged to carry out under our UKGC licence). We don’t just invent reasons for fun.
But I'm sure none of those apply in your case… I mean, you being completely anonymous here definitely has nothing to do with not wanting your account looked into and called out, right? 😉
Kind regards, Ebba!
.. waiting to deposit but looks good
17 March 2026
Unprompted review
Reply from Pubcasino
Thank you for the review, Sid!
Glad it's looking good so far though. If you do decide to give it a go, hopefully the experience lives up to the first impression. 😁
Kind regards, Ebba!
Do not trust this site!! 🛑
First off don't listen to any of these good reviews. They offer a "surprise bonus" if you leave a review on trust pilot. Not too sure on the legality of that one. I emailed support because I thought i might be encountering an error in one the games. I've spun several hundred times and not hit the bonus (which doesn't necessarily pay anything) but it kept hitting 2 of 3 bonus symbols. Constantly. I'm talking dozens upon dozens of times. At one point 3 spins back to back to back, hit 2 of 3 bonus symbols. It did it so many times that it just didn't seem right. After hundreds and hundreds of spins it really felt like the game was broken. I politely emailed support suggesting there could be an issue with the game. They got very, very defensive and inferred I was accusing them of criminal activity. It was extremely odd. A very over the top defensive response. Especially given that I had been very polite and reasonable in my email. I wasn't angry or complaining at all. I said nothing about winning or losing money. I literally just said the game feels like it broken. It was a really odd and unprofessional response. They could have checked my game statistics to see if the numbers were within their model, and establish whether or not there was an error/anomaly. It wouldn't be difficult for them, but they just lashed out as though I'd accused them of something when I hadn't. I wouldn't trust this company with my money to be perfectly honest. Their response made me suspicious, when I wasn't initially, and left me feeling like they are not to be trusted.
15 March 2026
Unprompted review
Reply from Pubcasino
Thank you for the review, Jonathan.
I can see where you're coming from here, and I'll be honest, I completely understand why the response you received may have come across as a bit defensive. That wasn't the intention, but I can see how it landed that way.
Having read your original message, you weren't accusing anyone of anything. You were flagging something that felt off and asking for it to be looked into, which is completely fair.
The games run on RNG, so neither we nor the provider can control or predict outcomes, and what you experienced falls under variance (even if it feels very unlikely when it happens like that).
From a technical standpoint, the game wasn't "broken", just a very rough run of variance.
And I do mean rough... I had a look at your session and let's just say the game was not treating you kindly. But I can reassure you that after checking, the game is working as it should, this was just a very unlucky run. 😔
That said, I agree the explanation could have been delivered in a less… "you're accusing us of a crime" kind of way. That part is on us, and I do apologise for that.
Kind regards, Ebba!
Great app, good bonuses and promotions.
Great app, easy to deposit and easy to withdraw. Good promotions and bonuses. I play Monopoly Big Baller and this is the one site that doesn’t reject bets for no reason.
17 March 2026
Unprompted review
Reply from Pubcasino
Thank you for the great review, Mohammed! 🌟
Glad to hear deposits and withdrawals have been smooth and that you're enjoying the promos as well. And nice choice with Monopoly Big Baller, good to know it's running as it should without any random bet rejections.
Kind regards, Ebba!
The crap site every been made .
The crap site every been made .. when you lose and try to chat with them is random ! But how about my lost ? How about my return back ? Anyway please people don’t play because is all about losing , players they don’t have priority only to lose money . Customer service is shit , when you make a complaint answer is Random that it !!! Don’t play ! Don’t download is wast of time and all about losing money!!! The shit site ..
14 March 2026
Unprompted review
Reply from Pubcasino
Thank you for the review, Daniela.
I'm not quite sure what you expected support to say when asking about losses. The outcome is random, that's how casino games work. They run on RNG and we have no control over the outcome.
Gambling is a game of chance, with the odds stacked against you. The only guarantee is that you will lose. That's how gambling works.
Closing your account was probably the right call. Your current mindset doesn't really align with how gambling actually works, so stepping away is the sensible option here.
Kind regards, Ebba!
Payment is goos
13 March 2026
Unprompted review
Reply from Pubcasino
Thank you for the nice review, Connor!
Short and to the point! I like it. 😁
Kind regards, Ebba!
Excellent casino and Excellent bonuses
Excellent casino and Excellent bonuses
13 March 2026
Unprompted review
Reply from Pubcasino
Thank you for the review, Lisa! 🌟
Glad to hear you're enjoying the casino and the bonuses. It's always nice when both hit the mark.
If there's anything we can tweak to earn that fifth star next time, we're all ears.
Kind regards, Ebba!
Reply from Pubcasino
Thank you for the review, Michael! 🤩
Easy, awesome and great, we'll happily take that trio. Glad you're enjoying the site.
If there's anything we can improve to earn that fifth star next time, we're all ears.
Kind regards, Ebba!
Great site with fast withdrawals
I've used pub casino for a couple of years now and it's great! It has all the games I like particularly the hacksaw gaming ones, and I've had a few big wins too. Whenever I've withdrawn my winnings it's always smooth and have my funds within 24 hours back to my original deposit method. With gambling you don't always win, but when you do with pub casino rest assured you'll have a great experience!
3 March 2026
Unprompted review
Reply from Pubcasino
Thank you for the great review, Chris! 🌟
Nice to hear you've been with us for a couple of years and that the experience has been smooth throughout. Glad the game selection is hitting the mark for you, and that withdrawals have been landing back with you quickly when luck does show up.
And you're absolutely right! With gambling you don't always win, so it's good to keep that mindset and treat it as entertainment first always.
Kind regards, Ebba!
My go too casino site
Fantastic site with a brilliant selection of games! Fast withdrawals, never had a problem with anything. My go too casino! 5*
11 March 2026
Unprompted review
Reply from Pubcasino
Thank you for the lovely review, Kyle! 🤩
Nice to hear we've become your go-to casino. Glad the game selection and the quick withdrawals have been hitting the mark, and even better that everything's been running smoothly for you.
Kind regards, Ebba!
Legit gambling site
Depositing is easy and withdrawals are incredibly quick. Won £10k recently (pray for six)in the evening by the next day it was in my account. Same for another 2.8k ( 12 burning baseballs) in my bank following day. Other sites ive had to wait best part of a week with an obscene amount of questions asked. Games are updated frequently. Only gripe is not being able to mark favourites or check out recently played. But quick search and theyre usually found. Overall id recommend this site as one of the better ones out there id rather use these than more of the well known gambling sites out there.
16 February 2026
Unprompted review
Reply from Pubcasino
Thank you for the review, Steve! 😁
Congratulations on those wins, £10k and £2.8k is not a bad couple of sessions at all. Nice to hear the withdrawals reached your account quickly as well. That's exactly how the process should feel.
I also appreciate the feedback about favourites and recently played games. I'll make sure that suggestion is passed along to the relevant team.
Kind regards, Ebba!
It is fun to play the slots between…
It is fun to play the slots between time to time. But the deposit and withdrawal process are very simple and fast on the website so I enjoyed myself most of the time.
1 March 2026
Unprompted review
Reply from Pubcasino
Thank you for the positive review, JL!
Glad to hear you're enjoying the slots from time to time and that the deposit and withdrawal process has been quick and straightforward. That's exactly how it should be.
If there's anything we could improve to earn that fifth star next time, we're all ears.
Kind regards, Ebba!
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