printerspareparts.co.uk Reviews 

438
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally prompt delivery services, mentioning that their replacement items arrive securely packaged and ready to use without any trouble. Many people also appreciate the helpful guidance and supportive customer service received when trying to identify and order difficult-to-find printer spares. Though some customers experienced issues, a small group noted lengthy shipping delays regarding international orders and long tracking update times. Additionally, a few reviewers pointed out frustrating instances where the delivered components proved to be incompatible or failed to fit their specific printing devices properly.

What people talk about most

Product

Users describe positive interactions with product, noting that replacement components arrived promptly and as... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting extremely fast dispatch... See more

Order

Consumers find the ordering experience to be very satisfactory and straightforward. Many reviewers highlight... See more

Service

Reviewers highlight positive aspects of service, frequently praising the overall experience as excellent and... See more

Quality

Clients share positive opinions on quality, noting that parts arrive in perfect condition and work as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very impressed with the speedy response to my query regarding replacing two printer heads and their help in confirming which were the correct parts to order. The spares were delivered promptly... See more

Rated 5 out of 5 stars

In response to an order for the incorrect part, printerspareparts were helpful in helping me return the incorrect part, and supplying the right part. They refunded the cost of the first order quickly.... See more

Rated 5 out of 5 stars

10 days delivery from UK to Romania. Fully compatible with the Canon G3420 printer. The only one funny problem is the Japanese language that came with it. I had to use the video Google Translate to un... See more

Rated 5 out of 5 stars

I was able to resurrect a Canon G650 with stuck print heads with new printer heads from printerspareparts.co.uk. Genuine products. Shipped to FInland. Highly recommended.


Company details

  1. Printer and Scanner Store
  2. Printer Repair Service

Written by the company

Printer Spare Parts: https://www.printerspareparts.co.uk is a trading name of Micro Communications (Leeds) Ltd. We have been in business since 1989, originally selling computers, printers and software. We are a small family business and pride ourselves on knowing our trade and providing excellent customer service. We now specialise in spare parts for printers. We have built up relationships with many suppliers over the years and have access to many different manufacturer's parts. We are a Canon Authorised Partner, which means we buy direct from Canon. We carry a large amount of stock ourselves. We also have two older websites: https://www.theconsumablesdepot.com and https://www.thesuppliesshop.co.uk The website https://www.printerspareparts.co.uk can securely take all forms of credit card payment, as well as Shop Pay and Paypal. We sell to all parts of the United Kingdom and the World and are experienced in the customs forms needed for overseas transactions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

438 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(438)

124 reviews in the last 12 months

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Rated 2 out of 5 stars

it would have been nice if I got my…

it would have been nice if I got my order but sadly not .regards

30 September 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Dear Alexander, I am really sorry your order did not get to you. However, as we explained to you earlier this week by email, you omitted to put your full address on the order, so unfortunately Royal Mail couldn't deliver. I have just refunded you for the part, which arrived back to us this morning. If you wish to reorder the part which was ordered specially for you, it is here in stock.

Rated 5 out of 5 stars

Very helpful when I enquired about how…

Very helpful when I enquired about how to fit one of the kits, put the instructions online straight away, and on a Sunday.

I've now bought the kit, and it works a treat. £45 is quite a lot for a couple of pieces of plastic, but if it stops the printer misfeeding it will be well worth it.

15 September 2025
Rated 5 out of 5 stars

Helpful and efficient service

I was very impressed with the speedy response to my query regarding replacing two printer heads and their help in confirming which were the correct parts to order.
The spares were delivered promptly and our printer problem was resolved. We will certainly know who to ontact if we need any further assistance. Thank you for such good service.

29 August 2025
Rated 5 out of 5 stars

Helpful, quick, and they have the stock they advertise

In response to an order for the incorrect part, printerspareparts were helpful in helping me return the incorrect part, and supplying the right part. They refunded the cost of the first order quickly. The whole process was complete inside four days, and the new part fitted. Which works perfectly. Perfect!

9 September 2025

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