My bed after only 1 year is falling apart. The nails were all sticking out until the velvet brake and the holes are getting bigger and bigger. I emailed and never received a reply regarding it.
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See what reviewers are saying
I placed an order over a month ago and was told delivery takes 5 working days. I have contacted them on multiple occasions (via email) and have been ignored every time. I have tried the online ch... See more
Company replied
My son brought my granddaughter a bed of here and within a couple of days the bed was broken! It has nails sticking out ive been trying to get a refund but they are refusing! They sent a man to repair... See more
Ordered through market place in Facebook- told them i needed a gas lift bed , it arrived, but 1 man doing the delivery- me being 5”1- had to help him as bed was heavy - paid cash and off he went... See more
Company details
Written by the company
ComfortSleep offers high sleeping and wellbeing products.
Contact info
18 Plymouth Road, E16 1PA, London, United Kingdom
- hello@ComfortSleep.com
- primealoe.com
Speedy delivery thank you
Prompt efficient and reliable.
Ordered this and expected 3 - 5 days delivery, surprised it arrived in 2 working days, will most definitly be using these again, prompt, reliable service, will recommend to all my friends.
Great delivery
Value for money
The correct product was delivered on time and well packaged
C9 pack
I have used C9 before and it’s a great way to rejuvenate the system. I always feel great after managing to get through the first 2 days. Try it for yourself.
Great service.
Very happy
Ok. I will give James his due. First time I tried to order there was a delay with next day delivery due to damaged box. Which meant because I move hotels with work...,I couldnt get my delivery. He fully refunded me straight away and gave me a voucher for free next day delivery to use if I ordered again. Which I did. Packaged arrived promptly and when it was supposed to. Excellent.
I've used this detox before several years ago. So I knew what to expect...I did notice a few small changes (I guess they have tweaked the brand slightly since a few years ago). Helpful and good changes though.
This detox is INTENSE but a great way to give you're body a reset. Even if you are not going to live an evergreen healthy lifestyle after. It's just good to get a refresh out of an unhealthy eating rut. Im half way through now and the tough bit is out the way. Staring to feel great again, brilliant stuff is this. Thanks James for fixing previous error with great customer service
Great price and good delivery time
Prompt service
Prompt service. Kept me informed throughout from order to delivery. Would use again.
Your assistance on line chat was very … o
Your assistance on line chat was very helpful. Your services was quick and everything /products were correct.
Brilliant and fast service
Excellent product and service
It just took far too long to arrive
It just took far too long to arrive. Great product but slow delivery. Had almost changed my mind by the time it got here.

Reply from ComfortSleep
Delivered in 3 days
Delivered in 3 days. Great company, will be ordering again
Swift ordering and delivery but the …
Swift ordering and delivery but the place I requested it to be delivered to was not honoured and I was unable to get my product from my neighbour for three days
Great prompt service and very …
Great prompt service and very reasonable prices.
Great service
Great service there was a mix up with my PayPal address but that was sorted easily and delivery re arranged for the next day.
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