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Company details

  1. Fitness and Nutrition Service
  2. Weight Loss Service

Written by the company

Unlock your health potential with Rio. Personalised longevity & performance programs, tailored to your unique biology, support sustainable weight loss & optimised well-being. Discover actionable steps to live better.


Contact info

3.7

Average

TrustScore 3.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Don’t use this company until they sort themselves out

I have been very happy with this company until Eli Lily announced their price rises. While I understand this has been a difficult time for companies completely ignoring all emails from customers has not been helpful. I have tried sending emails to every email address I have for people within the company but have had not response other than an automated message from customers support saying they will get back to me within 24 hours. Nothing else for 2 weeks. I am now left with no prescription for my new pen which I should start on Sunday. I’m not sure if they are still trading, if they will try to take my next rolling payment or if they will ever get back to me with answers to my queries. Very disappointing for a company with say they offer a holistic approach to your wellness journey.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

I held of until now buying any health…

I held of until now buying any health related devices, as a kind of young biohacker(whose pretty technical) I've been looking at multiple brands, then I came across Rio.Life which has incorporated everything such as AI health buddy CGM, gives a concise DNA report and a user friendly app which gives me suggestions according to my lifestyle. I wholeheartedly recommend this product for anyone else that takes their health seriously.

25 May 2025
Unprompted review
Rio Life logo

Reply from Rio Life

Hi Alex thank you for sharing your positive experience with Rio!

Rated 5 out of 5 stars

Amazing product

Amazing product, so complete to help me with my longevity goals.
Great support as well, the company seems very ethical and caring towards the customers

30 March 2025
Unprompted review
Rio Life logo

Reply from Rio Life

Hi Alexia, we are so pleased you are enjoying your Rio experience!

Rated 5 out of 5 stars

I previously used Zoe and I am loving…

I previously used Zoe and I am loving Rio so much more as it includes a ring, bloods, DNA and AI health assistant in one single place. So much more comprehensive♥️

25 March 2025
Unprompted review
Rio Life logo

Reply from Rio Life

Thank you for your fantastic review! We're delighted that Rio's integrated ring, blood testing, DNA analysis, and AI health assistant are providing you with a more comprehensive experience compared to Zoe. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

A single stop shop for my key health…

A single stop shop for my key health tracking (CGM, Ring, DNA and Blood testing) and an AI tool for interrogating the data for advice on what best to do. I love it - thank you!

22 March 2025
Unprompted review
Rio Life logo

Reply from Rio Life

Hi Tom, we're so happy you are loving Rio! We appreciate your feedback!

Rated 5 out of 5 stars

My experience with Rio

TLDR: Fast, friendly and helpful responses team wide, easy to use system and accurate ai meal recognition.

I have had an amazing experience with Rio over the last month, as someone overweight I have had trouble finding direction and motivation with weight loss. However upon starting their services, they have been very accommodating to my questions, with their customer service helping me to set everything up. I have also found the AI used to recognise meals very accurate, an example being specific components of stews or specific brands and their dietary info. The trainer who helps with fitness is also very friendly and easy to work with, as they are accommodating to my schedule and track my limits closely, keeping a routine I can maintain and offering lots of dietary and general health advice. As someone who has had a personal trainer before and not succeeded in keeping the routine, Rio has provided a better and more scientific approach that works very well for me. The response times to my questions from the entire team has been rapid and thorough with further lifestyle advice being readily available. The most valuable thing for me is that you can tell how much passion the team has for what they have to offer with improvements to their app constantly being added.

15 January 2025
Unprompted review
Rio Life logo

Reply from Rio Life

Hi Harry, Thanks for the brilliant review! We're delighted you're having such a great experience with Rio. It's fantastic to hear our team's support, AI meal recognition, and personalised training are working so well for you. We appreciate your feedback and are passionate about helping our customers succeed.

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