Pretty Kitty Fashion Reviews 

445
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful clothing quality, stunning retro designs, and exceptionally comfortable fits that make them feel truly confident during special occasions. Additionally, people deeply appreciate the remarkably fast delivery service and wonderful packaging that makes receiving a new order feel like opening a special gift. However, some customers also noted minor challenges regarding sizing guides, mentioning that items occasionally felt too large or required careful attention when selecting measurements. Despite these occasional fit adjustments and sizing variations, shoppers remain overwhelmingly satisfied with the overall product excellence and lovely clothing variety.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the gorgeous styles, excellent fabric... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the garments are beautifully... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting the remarkably fast and... See more

Order

Reviewers highlight great satisfaction with the order process, praising the fantastic range of styles and... See more

Service

Customers expressed great satisfaction regarding the service, frequently highlighting quick delivery, helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had never heard of this company before so was a bit wary about placing an order. Wow, so pleased I did, arrived next day in beautiful packaging. Tissue paper around beautiful dresses and folded s... See more

Company replied

Rated 5 out of 5 stars

Never thought I’d find a dress online, that slipped on as a perfect fit the minute I wore it. The dress is beautifully made, hangs and moves well. Love the pattern (otters) which is cleverly design... See more

Company replied

Rated 5 out of 5 stars

Beautiful clothes , well made and very flattering . Everything I order fits ( old skool size 8 ) and I get constant compliments and always get asked where I got them from. Delivery is good and they c... See more

Company replied

Rated 5 out of 5 stars

Pretty Kitty is now my "Go To" online shop for something dressy to wear. I have bought 4 of the cross front style, full skirted dresses, 2 in heavier, winter weight fabrics, 2 in silky, summer wei... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Shop our unique range of vintage inspired style dresses, clothing, shoes & accessories. Inspired by iconic 40s, 50s and 60s styles, and with a unique twist. Next day delivery available. Plus interest Free credit options. Now with FREE RETURNS for all UK customers. EU ORDERS now with no extra TAXES or DUTIES at customs so a seamless delivery within 2-3 days with no extra charges.


Contact info

4.9

Excellent

TrustScore 5 out of 5

445 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(445)

74 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered 2 items skirt lovely and fitted…

Ordered 2 items skirt lovely and fitted well shoes were to tight so sent back but the process was easy as royal mail picked up from home will order again

14 March 2026
Unprompted review
Pretty Kitty Fashion logo

Reply from Pretty Kitty Fashion

Thank you for the great feedback Kath. We’re pleased that you found our FREE returns simple and hope we can entice you back soon :)

Rated 5 out of 5 stars

Best buy!

I was desperately looking for a mother of the bride outfit with specific details
I hunted high and low for days....nothing even close.
Then i suddenly came across Pretty Kitty, and there was my dress!
I was sceptical about whether it would look like the picture, would it fit, be the same colour ....and it was everything and more.
It fitted to perfection and felt so comfortable, the colour is stunning and it came on time.
Good value too
So so happy!
I then looked at the other designs and they are my type of clothes, so i will be back!

4 April 2026
Unprompted review
Pretty Kitty Fashion logo

Reply from Pretty Kitty Fashion

That’s so lovely of you Tina - thank you for the lovely feedback. We look forward to seeing you back again soon

Rated 5 out of 5 stars

Great experience

Great experience, fabulous choice reasonably priced. Dress I bought is great quality and true to size. Delivery was smooth and quick. I have bought from them before and will definitely order again

20 February 2026
Unprompted review
Pretty Kitty Fashion logo

Reply from Pretty Kitty Fashion

Thank you Lainey - I’m so pleased you loved your purchase. It really is a stunning dress :)

Rated 5 out of 5 stars

Absolutely love this dress

Absolutely love this dress, Chocolate Brown And White Polka Dot 3/4 Length Sleeve Fit And Flare Midi Dress, very nice material fits perfectly. Even the wrapping was lovely. Delivery was very good. I’m sure I will order again as I have my eye on another dress. I would highly recommend the company

6 January 2026
Unprompted review
Pretty Kitty Fashion logo

Reply from Pretty Kitty Fashion

Thank you for the kind words Tina - it’s always lovely to hear from our customers :)

Rated 5 out of 5 stars

Very happy with my dress

Very happy with my dress, good fit. Excellent customer service and issues quickly and efficiently dealt with.

10 January 2026
Unprompted review
Pretty Kitty Fashion logo

Reply from Pretty Kitty Fashion

Thank you Alison - we do pride ourselves on our customer service so always lovely to hear from our customers :)

Rated 5 out of 5 stars

Pretty Kitty Teal Dress

Pretty Kitty Vintage Teal Crossover Dress:
Very pleased with my dress. Nice heavy material, great style and a perfect colour for using as my stage costume. I will post a photo when I perform next with my chorus.

23 January 2026
Unprompted review
Pretty Kitty Fashion logo

Reply from Pretty Kitty Fashion

Thank you for the feedback Viv. It really is a stunning dress isn’t it? We look forward to seeing you back soon x

Rated 5 out of 5 stars

A Quality Bag

I bought a bag which I love. I have had a lot of compliments when I've had it with me. I ordered online which was straightforward and the delivery was quick.

23 January 2026
Unprompted review
Pretty Kitty Fashion logo

Reply from Pretty Kitty Fashion

Thank you Anne Marie - we are glad to hear you loved your bag and look forward to seeing you back very soon x

Rated 5 out of 5 stars

Thank you to Lucy - great customer service

So pleased with the customer service they really do go above and beyond. Plus the item of clothing I bought (black pencil dress) is lovely.
Would recommend this company to anyone looking for an item of good quality clothing particularly as they helped me out with the delivery to ensure it was on time for an event.
Many thanks to Lucy for her help!

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, good fit in relation to measurement guide. Lots of compliments when wore the dress.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant company/quality clothes

The shipping was exceptionally fast. The quality was superb and the purple velvet dress was absolutely beautiful. Highly recommend this company

4 December 2025
Unprompted review
Pretty Kitty Fashion logo

Reply from Pretty Kitty Fashion

Thank you Sophia - it’s a stunning dress and we look forward to seeing you back soon

Rated 5 out of 5 stars

Dress was lovely

Dress was lovely. I needed to change the size and the free return worked very smoothly and was quick. I really valued the emails to keep me updated will definitely return!

13 December 2025
Unprompted review
Pretty Kitty Fashion logo

Reply from Pretty Kitty Fashion

Thank you Debbie - we pride ourselves on our customer service so that’s always reassuring to hear :)

Rated 5 out of 5 stars

Good Quality Clothes with Good Quality Service

Fantastic! The dress I ordered was absolutely stunning, amazing quality and had many comments on it when wearing it.
Returning items extremely easy too.
Highly recommend this company and clothes. I will certainly ordering again!!

3 November 2025
Unprompted review
Pretty Kitty Fashion logo

Reply from Pretty Kitty Fashion

Thank you for the lovely feedback. We look forward to welcoming you back again soon.x

Rated 5 out of 5 stars

Excellent company regarding quality and customer service

I must compliment this company on its customer service resolving my mistake of wrong size promptly and efficiently.
Pretty kitten will be high on my recommendation to my friends and will definitely be a future staple for me since discovering them and receiving my first purchase of a wiggle dress I wore to a recent event.
It looked fabulous and I received many compliments. I felt good in the dress with its excellent fit and quality
I have already ordered another dress for forthcoming event.

28 November 2025
Unprompted review
Pretty Kitty Fashion logo

Reply from Pretty Kitty Fashion

Thank you so much for the lovely feedback. It’s always great to hear from our customers. We hope to welcome you back soon x

Rated 5 out of 5 stars

Fantastic Dress

A really lovely, well-made dress for Xmas. Material is slightly stretchy and the sparkles are pretty! I'd definitely recommend :)

18 October 2025
Unprompted review
Pretty Kitty Fashion logo

Reply from Pretty Kitty Fashion

Thank you Amelia - that’s lovely to hear. Have a fab Christmas x

Rated 5 out of 5 stars

Great customer service

Great service from Lucy when I needed to arrange an urgent exchange of a lovely dress I had purchased. Very happy with the quality of the clothing as well as the customer service.

20 November 2025
Unprompted review
Pretty Kitty Fashion logo

Reply from Pretty Kitty Fashion

Thank you for the lovely feedback. We do try and offer the best customer service for our wonderful customers!! :)

Rated 5 out of 5 stars

Beautiful product absolutely loved by…

Beautiful product absolutely loved by my partner. Communication was incredible as well. They totally went the extra mile providing expedited postage for me

3 October 2025
Unprompted review
Pretty Kitty Fashion logo

Reply from Pretty Kitty Fashion

Thank you so much Paul. It’s great to hear from our amazing customers. We hope to welcome you back very soon. X

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