Prestige Cars Kent Reviews 

I must say, Joe Kearns was very helpful when it come to fixing my cars air con issues. He was extremely attentive, understanding and helpful which was quite a troubling ordeal.

He went above and beyond to make sure that it was seen too, and for that I am very grateful.

Great service from Sam P; very knowledgeable and thorough, would definitely use him for the next motor.

Appalling service, viewed the car on the Sunday, was told it couldn't go out yet as the wheels needed refurb (each wheel looked corroded and scuffed), I said that was fine they said Tuesday collection as they will do all the prep Monday, and it'll be ready to go the next day whenever. I asked if I could collect Wednesday evening, 7pm, so that's a whole extra day. They said that would be acceptable and even double checked it hd gone through prep. I paid the full amount in cash as soon as this was confirmed, drove down there after work (1.5 hours away) and saw the car at the front, with the alloys in just as bad shape as the Sunday before, and so many stone chips on the bonnet! I complained again and again, and then their call centre manager who was covering the night shift decided to try and make a deal with me, all the while being extremely rude and dismissive the entire time. He had an answer back for everything (even ones that made no sense) and was unhelpful. I came up with the idea of leaving without the car that night, and them repairing and delivering the next day. I said there was no other option other than this or a refund. They agreed to this, it is signed and in writing in the handover book they gave me. I chased them 5 or 6 times the next day, they told me it couldn't be delivered, if I wanted the car I had to drive there and get it. Lots and lots of back and forth I was very upset as I was spending £32.5k with them! Then I finally got it home, tyre pressure comes up - left rear is 22 psi and right rear is 44!!!! What kind of prep are they doing? So disappointed as heard good things, seems they're just greedy and lazy. It also makes me laugh reading about the reservation fee being a holding deposit, because I was just told this was a holding deposit for a viewing, and i fI actually wanted to secure the vehicle, I had to pay £500! lol

Excellent service,Sales agent Sam and Handover agent keeley were really friendly and helpful.Highly recommend !

Good cars and Joe was very helpful in sourcing a vehicle.

Jessica was amazing and we couldn't have asked for more.

5 star service.

Service from Sam and Joe was great!

I had a good experience visiting the dealership to look at a car. Sam was friendly, helpful, and knowledgeable, and made the whole process easy and comfortable. I didn’t end up buying the car, but I appreciated the professional service and would be happy to visit again.

Had a look at a few cars last week for some inspiration and the staff, especially Connor where very helpful

We had such a great experience dealing with Liam at Prestige Cars Kent. From the very beginning, he was incredibly helpful and took the time to answer all of our questions about the purchase of our new car.

What really stood out was his friendly and fun approach, while still being professional throughout. He made what could have been a stressful process feel really easy and enjoyable.

We really appreciated Liam’s time, patience and effort, and we wouldn’t hesitate to recommend him to anyone looking to purchase a car.

Excellent customer service from start to finish. Thank you so much Liam!

Very friendly and efficient service. Ivan and Joe were very helpful. Would recommend.

Sam Joe jes Great person so nice gentle and very good explain about the car I m really happy and heartily appreciate I recommend him personally.

This company is very good and sam and joe jest is very good and helping guy it was nice experience

Had a very pleasant visit to Prestige Cars and was assisted by ivan. no complaints, great service, very knowledgeable. highly recommend.

Ivan was fantastic from start to finish. Helpful and knowledgeable. Gave us the time of day on a very busy weekend. Would definitely recommend.

Ivan was fantastic throughout our visit. Although we didn't end up purchasing a vehicle this time, we were extremely impressed with his professionalism, knowledge, and friendly approach. He made the whole experience enjoyable with no pressure at all. We'll definitely be returning in the future and wouldn't hesitate to deal with Ivan again. Highly recommended!

I had a great service from start to finish. Connor made my experience of finding a new car stress free. He was very knowledgeable, efficient and helpful. Wasn’t pushy and felt he genuinely cared that I got the right car for me and my family!

Got the car we wanted, very professional outfit, would buy from them again

Booked an appointment on Friday night to test drive on Saturday. Very quick response. Went out with Ivan, knew stuff about the car which is rare these days.

My experience at PCK turned around completely thanks to Samuel (Sims). He inherited a sale with several unresolved issues but was extremely patient and took the time to fully understand the situation. Together with his manager, Oisin, and the Bodyshop Manager, Liam, they quickly put a solid solution in place. They are currently working hard to ensure everything is sorted and the car is delivered in the best possible condition over the next couple of days. Excellent teamwork and customer recovery—I have total confidence they will deliver a flawless result!