This is the second time we've used Prepaidsims in Japan. Our phones are not compatible with eSims so we use a physical sim card. They are excellent value and started working as soon as we switched our... See more
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PrepaidSIMs provides the best international eSIMs & SIM Cards for Aussie travellers. Trusted by 150,000+ customers. With coverage in over 150 countries across nearly every continent, from Europe to Asia and the Americas, we're here to help you avoid roaming fees and connect like a local on your adventures abroad!
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Australia
- prepaidsims.com.au
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A Great Product
I've used PrePaid Sims in the past and they've always worked well, connecting almost instantaneously and operating well throughout my travels.
This time, I arrived in Istanbul, inserted the Sim, switched on roaming but couldn't get the Sim to connect to the internet.
I tried everything I could think of but nothing worked. I emailed PrePaid Sims with my issue and in no time at all I had a reply. A few more quick emails and the problem was sorted there end. The tech support was amazing. While continuing my travels through Turkiye, my Sim is functioning flawlessly.
Would I recommend PrePaid? 100% I do and I will continue to use their Sims in future travels.
Great customer service
Alvin and the team were very helpful from the moment I purchased my eSIMS.
There were errors on my end I had made with my order however, he was able to rectify and provided support immediately.
It has been working very well
It has been working very well. It is a shame I can't add more data as I have used more than expected.
I bought the international Asia Sim…
I bought the international Asia Sim card (10 gigs for 30 days) and once I landed for my holidays in China and Japan via Singapore the Sim connected to each of these countries telecom provider service seamlessly. Very happy with this Sim card company. I have used their Sim card in USA & Canada also and will use them again as their Sim cards are very reliable.
Sim has worked well once i was able to…
Sim has worked well once i was able to activate it
Easy sim or esim!
Easy delivery of physical sims for April UK trip and recently just an esim in South Africa and all went perfectly. I've used prepaid sims a few times and happy with them.
Easy to install and activate on arrival…
Easy to install and activate on arrival overseas. Had no problem since, just like a normal phone back home.
Very responsive
Very responsive. Despite not being a "chat" service, my emails were answered in less than 30 minutes each time. And, Alvin easily solved my problem which was "user" error. He helped me understand and hopefully next time I purchase an eSim from PrepaidSims for travel I will remember the steps tobdo on landing in my new country. Thanks!!
Easy to use
I was able to make WhatsApp calls, hotspot to another device & use my phone whilst travelling. This eSIM has done what it advertised what it would do. I was nervous about installing & using an eSIM for the first time. The email instructions I received were clear & easy to follow which allayed my fears
The card works perfectly in singapore…
The card works perfectly in singapore with great speeds
Great time in Spain
Great this time in Spain, especially to use Google maps when out and about.
Easy to use and internet access is very…
Easy to use and internet access is very good
Simple to use
Just landed in Bali
Just landed in Bali. Put the Sim in my phone at the airport and was ready to go straight away. Perfect.
Simple process
Simple process. Once paid for, received an email with instructions and it was so easy. Before turning off my phone in the plane, I switched all calls and data to be via Esim. Upon arrival in Paris, turned my phone on and voila! I had internet. It was easy and efficient. Very impressed ❤️
Not existent after service
Purchased a USA SIM card which did not work. I reached out to prepaidsims three days ago and still no response. In the end I called the carrier of the SIM card (ultra) and they solved the problem. Very frustrating when you are overseas and there is no help. I usually purchase from sim corner and will not purchase from prepaid sims ever again.
Very poor instructions but good once it works
I purchased a 20GB Asia eSIM recently and it did not work as per the instructions. By the time I was able to contact support and troubleshoot, it had been charged international roaming fees and data costs that offset any potential money I would have saved by having the eSIM. Not a great experience and I will use another company for eSIM next time.
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