Prepaidsims Reviews 

Had some troubles with my phone downloading an eSIM. Sent an email to customers support.
Anna was great! Helped me to solve my problems with prompt replies and actions.
Really appreciate her professionalism.
I will continue using Prepaidsims.

worked immediately. no issues.

All good. Worked in most places in NZ.

Very easy to order, arrives quickly. This is the third trip I have used Prepaidsims for. Perfect internet access every time. Have used them in Mediterranean, Japan, and now this time, all over Scandinavia & Europe. So easy. Just switch out existing sim for Prepaidsims, as my phone doesn't accept esim. Start up my phone, and it just works. Awesome!

I had a fantastic experience with Prepaidsims. The SIM card itself was great value and worked perfectly throughout my trip.

What really stood out, though, was the excellent customer service. I contacted them with a query and received a very quick response from Anna, who showed a genuine willingness to help resolve my issue right away.

Highly recommended for both product reliability and top-tier customer support!

Always great customer service. I thoroughly recommend Prepaidsims.

I have used Prepaidsims on 2 overseas trips and they have all worked without incidents, plus the prices are reasonable.

Worked perfectly, great ran the navigator

eSIM was easy to use and activate although initially installation instructions for iPhone 17 were different to instructions. One email to prepaid and it was quickly resolved, their customer service team is just fantastic.

Purchased 2x SIMS. Neither would activate. Cannot get carrier to help. Provider is ghosting us. Would never use again.

Ive used this company many times and everything works exactly as promised and if you ever need to contact customer service, they will always so helpful.

It works really fine. I'm currently using it in Bali. Will buy again definitely.

The performance of the connectivity within Japan was really poor. There dead zones in the middle of Tokyo where I couldn't get any reception at all, on both 4G and 5G connections.

Even when I could manage to get a stable connection, the bandwidth throughput was extremely poor. I'm not talking about watching videos, I mean using google maps.........

The service was relatively simple to setup and their instructions were easy to follow.

My main concern though, I was in Japan and all my traffic was routed through Hong Kong. Why???? I'm in Japan. This is an extreme breach of data protection so be extremely careful of how you use their services if you purchase the Japan Prepaid SIM. I couldn't use Japanese services because I was being routed through a Chinese IP.

Alvin the SIM card Guru is exactly that

Received sim no number attached and activation occurs between 5-6am just the time I arrive and need to number for bank and pick up. So emailed yesterday within an hour Alvin supplied the number and then I asked could my sim be activated a day earlier so it will activate immediately I arrrive in UK. Perfect done ✅✅✅✅✅

I've used PrePaid Sims in the past and they've always worked well, connecting almost instantaneously and operating well throughout my travels.
This time, I arrived in Istanbul, inserted the Sim, switched on roaming but couldn't get the Sim to connect to the internet.
I tried everything I could think of but nothing worked. I emailed PrePaid Sims with my issue and in no time at all I had a reply. A few more quick emails and the problem was sorted there end. The tech support was amazing. While continuing my travels through Turkiye, my Sim is functioning flawlessly.
Would I recommend PrePaid? 100% I do and I will continue to use their Sims in future travels.

Alvin and the team were very helpful from the moment I purchased my eSIMS.
There were errors on my end I had made with my order however, he was able to rectify and provided support immediately.

Easy to use, fast, reliable, good value

It has been working very well. It is a shame I can't add more data as I have used more than expected.

I bought the international Asia Sim card (10 gigs for 30 days) and once I landed for my holidays in China and Japan via Singapore the Sim connected to each of these countries telecom provider service seamlessly. Very happy with this Sim card company. I have used their Sim card in USA & Canada also and will use them again as their Sim cards are very reliable.