Premier Vehicle Group Ltd Reviews 

844
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the staff are exceptionally helpful, patient, and knowledgeable, guiding buyers thoroughly through every single step of the entire purchasing journey. Reviewers emphasize the highly personalized approach, noting that their individual needs and financial constraints are always carefully respected without any sales pressure. Consumers regularly highlight the seamless service and remarkably smooth user experience when arranging their vehicle finance options and necessary paperwork. Customers also deeply appreciate the reliable delivery service, noting that cars arrive right on schedule while communication remains constant up to handover.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally helpful,... See more

Service

Users describe positive interactions with service, highlighting exceptional support and a seamless,... See more

Customer service

Clients share positive opinions on customer service, highlighting that reviewers consistently find staff... See more

User experience

Reviewers mention positive feedback about user experience, noting that buying a car is exceptional, smooth,... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising seamless arrangements,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cannot recommend Elliott enough - been to a few dealerships but Elliott showed us what it should be like buying a premium vehicle. Always on hand, answered EVERY single question and was more than ha... See more

Rated 5 out of 5 stars

Yet another A1 experience from end to end from Premier Vehicle Group. Elliott & Charlotte in there were consummate professionals all the way through and are a credit to the business. Yet another car a... See more

Rated 5 out of 5 stars

You simply have to use this buisness for your next car purchase ! They literally go way above ! over and beyond .. the level of service is ridiculous, the whole process from start to finish was seamle... See more

Rated 5 out of 5 stars

Charlotte and Jonny were very helpful and helped achieve everything in a timely manner, I cannot thank them enough for all of their help and guidance. Using Premier Vehicle Group was the correct choic... See more


Company details

  1. Leasing Service

Written by the company

New Car and Van Leasing Specialists / Low Rate Finance On Used Vehicles


Contact info

4.9

Excellent

TrustScore 5 out of 5

844 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(844)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exemplary service

I've used PVL a few times now and never had anything other than perfect service from Jon, Tom and Charlotte. They always go above and beyond, I'll always use them for any new vehicles I need. Thanks guys

22 December 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience purchasing my…

I had a great experience purchasing my RS4 from Millie at Premier Vehicle Group. From start to finish, Millie was professional, friendly, and incredibly helpful. She made the whole process smooth and stress-free, answered all my questions honestly, and kept me updated every step of the way. The car was exactly as described and presented to a very high standard. I couldn’t be happier with my purchase and the level of customer service I received. I would highly recommend Millie and Premier Vehicle Group to anyone looking for a quality car and a seamless buying experience.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Third time getting a car through…

Third time getting a car through Premier Vehicle Group Ltd and, once again, the service was excellent. Elliot handled all my initial questions, came back to me quickly, and was always on hand whenever I needed anything. He secured a great price and the exact car I was looking for. Highly recommend

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Amazing team, soo helpful and the communication was perfect. Went above and beyond for us getting our new car and helping us sort everything out. Best team about !

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant for my first step into leasing

Being totally new to car leasing I had a lot to learn. Elliot was top notch. He listened to what I was after and what I liked and disliked about cars. He made alternative suggestions when the initial car I wanted had a long order time and I ended up falling in love with one of those suggestions. I initially raised my query at the start of December and I’m sat with a brand new very shiny vehicle on my drive 3 days before Christmas. He answered the large volume of random questions from me throughout the process with knowledge expertise and a sense of humour. He also followed up after delivery and first drive to ensure everything was good. I felt very well looked after, going through a totally new process!

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Yet another A1 experience from end to…

Yet another A1 experience from end to end from Premier Vehicle Group. Elliott & Charlotte in there were consummate professionals all the way through and are a credit to the business. Yet another car added to the business car fleet (Range Rover) and a seamless journey all the way through. Thank you Folks

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Cannot recommend Elliott enough

Cannot recommend Elliott enough - been to a few dealerships but Elliott showed us what it should be like buying a premium vehicle. Always on hand, answered EVERY single question and was more than happy to go that bit further each and every time. When I'm in the market for a new car, they'll be who I turn to first!

Sourced, funded and delivered within a week!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Professional service, beautiful car

Bought a Mercedes E Class in October, professional service and great communication throughout the entire process. Both Charlotte and Elliott were very responsive and lovely to deal with. The car is immaculate, encountered very minor issues with the car and the team sorted them out free of charge. Great service and beautiful cars.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

New Car Sourcing

Taken delivery of my new car, Premier went the extra mile in sourcing the vehicle and also completed a two bar fitment prior to its delivery.

The process was managed directly with no need for me to be involved in negotiations or delivery arrangements.

Great service

19 November 2025
Unprompted review
Rated 5 out of 5 stars

This was the 3rd time getting a car…

This was the 3rd time getting a car from PVG and 2nd time with Millie. Absolute breeze and very easy process. Took every slight worry / hassle / problems away from me and delivered everything that I asked for and on time! Would most definitely recommend to anyone and use again!

7 November 2025
Unprompted review
Rated 5 out of 5 stars

You simply have to use this buisness…

You simply have to use this buisness for your next car purchase ! They literally go way above ! over and beyond .. the level of service is ridiculous, the whole process from start to finish was seamless. The personal care and attention is first class from the first point of contact to delivery I just couldn’t fault them Millie and Charlotte excel at their jobs . I needed to get a car to the other end of the UK and they didn’t disappoint. Empathy and 💯 professionalism. Thank you PVL 🙌

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Best in the game

What a great service from start to finish! Millie made my experience so easy and hassle free, Millie is the best in the game!

31 October 2025
Unprompted review
Rated 5 out of 5 stars

First time dealing with Premier

First time dealing with Premier, excellent experience from minute one.
I dealt with Elliot during the process, he was brilliant with me and also has the patience of a saint, we managed to find the perfect car to fit my needs.
Can’t thank him and the Premier staff enough ensuring this process ran so smoothly and stress free.
Thank you again guys

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and a BEAUTIFUL Car.

From the first enquiry to driving away, the experience was exceptional. Millie was fantastic; helpful, honest and efficient. The car itself is stunning - smooth, powerful and clearly well cared for. Super happy with my purchase.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

So happy with my new car!

So happy with my new car! The process was smooth and easy for me from start to finish. Charlotte and Elliott were brilliant — friendly, knowledgeable, and really helpful. They answered all my questions, kept me updated along the way, and made sure everything was just right. I am really grateful for their help. Highly recommend!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Premier Service all the way

Millie and Charlotte went above and beyond to make my purchase so perfect !
Highly recommend Premier , first class in every way .
Thankyou ⭐️⭐️⭐️⭐️⭐️

17 October 2025
Unprompted review

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