Precise Surveyors Reviews 

118
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided, highlighting the professional, friendly, and highly knowledgeable staff who deliver thorough surveys and detailed reports. People particularly value the prompt communication and quick response times, especially the comprehensive follow-up calls to discuss findings and address any concerns. Many felt significantly reassured and well-supported throughout their property purchasing journey, finding the service made stressful processes much easier and less daunting. Reviewers frequently express their strong recommendation for the company and their clear intention to use their services again for future needs, citing their expertise and helpfulness.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as excellent from start to finish... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Customer service

People report positive experiences with customer service, highlighting efficiency, promptness, and expertise.... See more

Customer communications

Customers had positive experiences with contact, noting excellent communication throughout the process.... See more

Response time

Reviewers mention positive feedback about response time, consistently describing the experience as efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Where to start, what an incredible experience with Precise Surveyors this has been. Initially I was quoted £595 but after reviewing the age of the house this jumped to £695, which seemed exp... See more

Company replied

Rated 5 out of 5 stars

This is out second experience of Precise Surveyors and Matt. We chose Matt based on our first experience. His knowledge and thorough inspection was outstanding. Kerry who is the first p... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. From the moment you make contact you know you are in good hands. Kerry was very helpful. Communication kept throughout. Matt, very professional and full of kno... See more

Company replied

Rated 5 out of 5 stars

I have used Precise Surveyors twice now and the service Kerry and Jamie provided was nothing short of exceptional. They booked in the surveys quickly and responded quickly to any queries I had. Jamie’... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Real Estate Appraiser
  3. Real Estate Surveyor

Written by the company

Precise Chartered Surveyors specialise in pre-purchase RICS Home Surveys and the Valuation of residential properties throughout the West Midlands, North Worcestershire, South Staffordshire and Shropshire counties. Our qualified RICS Residential Surveyors and Registered Valuers have extensive experience in the residential property sector and are trained to the highest standards. We aim to provide a modern, refreshing approach using the latest technologies and tools available to produce reports and to communicate with our clients. Our mission is simple: to provide a personal service, a comprehensive home survey and/or valuation, followed by first-class professional advice, and build life-long relationships as your chosen surveyors, every time you need us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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4.9

All reviews

(118)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional and efficient…

Very professional and efficient service, would recommend to anyone.

9 April 2025
Unprompted review
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Reply from Precise Surveyors

Dear Jack, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Matt Bellinghams report was through and…

Matt Bellinghams report was through and very helpful as I have not used this company before .

17 March 2025
Unprompted review
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Reply from Precise Surveyors

Dear Ian, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Excellent service

I have had two surveys carried out by PS and on both occasions found them to be extremely professional with excellent communication from beginning to end. After receiving the report Matt called to see if I had any questions. An issue with the drains was flagged and thanks to Matt I now know the next steps to take to get it sorted. I have no hesitation in recommending PS. Exceptional service, thank you.

26 March 2025
Unprompted review
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Reply from Precise Surveyors

Dear Susan, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Brilliant company, highly recommended

Fantastic throughout with prompt communicationa and a really nice follow up phone call to discuss any points. Nice online booking system and the report even came back a day earlier than we expected. Would recommend to anyone!

1 April 2025
Unprompted review
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Reply from Precise Surveyors

Dear Arthur, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Jamie was so helpful with our house…

Jamie was so helpful with our house survey. We received a call from Jamie before our report to explain what will be sent over. The report was in a lot of details and definitely worth getting. Jamie also followed up with a call asking if we had any questions etc which was very helpful

28 March 2025
Unprompted review
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Reply from Precise Surveyors

Dear Katie, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

PRECISE Chartered Surveyors

Great experience! Matt from Precise was professional, efficient, and provided a detailed report while I was buying my house. His insights were extremely helpful in making informed decisions. Highly recommended!

17 March 2025
Unprompted review
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Reply from Precise Surveyors

Dear Ali, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Efficient and reliable service.

Efficient and reliable service.
Extremely helpful and great communication. We were looking for a quick turn around with the report and Matt was able to do this within 2 days. Would highly recommend to anyone.

19 March 2025
Unprompted review
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Reply from Precise Surveyors

Dear Lloyd, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Good experience with this company.

Good experience with this company.
I was guided well from enquiry to completion by caring, professional and knowledgable persons.
What touched me most was the understanding ,patience,and empathy shown by everyone I communicated durying the process.The report at the end was readable with no jargones. It was easy to contact them for explanation of something I did'nt understand. The after care call was
absolutely priceless.My sincere thanks to a great team,both professionals and support.

12 March 2025
Unprompted review
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Reply from Precise Surveyors

Dear Rebekah, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Surveyor Report

I had my report done by Matt and honestly can’t recommend enough! Matt was very thorough with his investigation which is important especially when purchasing a home for the first time. He was able to give me reassurance where it was needed and made me aware of possible risks which will help me make an informative final decision on the purchase of the house. Overall really pleased and highly recommend!

18 March 2025
Unprompted review
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Reply from Precise Surveyors

Dear Shabina, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

This is my second time using Precise

This is my second time using Precise Surveyors and Matt has completed both survey’s for me.
Initially I received a quote for a Level 2 RICS survey but the next day was notified by the management team that due to the location of the property I wanted surveying, they could not assist me due to the property being out of area.
I did query this due to the fact I had previously had a survey completed by Matt and the property I needed surveying was no more than 800yards away from the previous property. Based on the fact I was a returning client Precise assured me they would be happy to go ahead with the survey and apologised for cancelling the quotation I had received.
Matt is such a down to earth gent, very easy to converse with, professional and knowledgeable in his field but talks to you on a human level. The report is produced without delay, Matt gives you a few days to read through and process the report before calling you to check in. I have found Matt happy to go through any aspect of the report with you in more detail, he explains things and offers practical advice. His customer service is 10/10!
As a first time buyer it’s a minefield. I would highly recommend the company and Matt to anyone looking for a high quality service!!

23 January 2025
Unprompted review
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Reply from Precise Surveyors

Dear Jeni, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Exceptional service

My experience with Precise Surveyors has been exceptional. The process was straightforward and Kerry and Jamie have been incredibly helpful and professional throughout. Jamie carried out the survey, which was detailed, informative and helped to highlight issues I was not aware of. I am a first time buyer and Jamie really put my mind at ease when he took the time to go through the survey report in depth with me. I would highly recommend Precise Surveyors

26 February 2025
Unprompted review
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Reply from Precise Surveyors

Dear Leanne, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Excellent service

We had a recent house survey done by Jamie and the service we received was excellent from speaking to Kerry in the first instance to speaking to Jamie after the Report was completed.
Jamie explained everything in detail complete with advice on what to do about a few issues which he found. I Would recommend Jamie to anyone who wants an house survey

21 February 2025
Unprompted review
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Reply from Precise Surveyors

Dear Stuart, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Would rate these guys a 6 if it would…

Would rate these guys a 6 if it would give me the option. Superb service. Would recommend to anyone who requires a surveyors report.

Only had a level 2 surveyor report as we are moving into a house only 8 years old, so did not think a level 3 was necessary. After the appointment was completed we had the report back next day and was very clear and very thorough.

James was also very happy to answer any questions we had regarding the report.

Fantastic company and people and if we were to ever move again in the future would be using these guys for the surveyor report.

13 February 2025
Unprompted review
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Reply from Precise Surveyors

Dear Arron, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Extremely Helpful

Jamie was extremely helpful and detailed with the survey report, making sure that we were happy with his findings and answering any and all questions we had for him.

7 February 2025
Unprompted review
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Reply from Precise Surveyors

Dear Makan, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Very happy with the quality of the…

Very happy with the quality of the survey report and the service received. Would highly recommend 😊

24 January 2025
Unprompted review
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Reply from Precise Surveyors

Dear Christine, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

A thorough survey with great service

A very thorough survey and worth every penny. The Director, Jamie, even called me a few days after without being prompted to go through the main points, along with some practical advice to some questions I had. A great local company (that have good local knowledge) that I highly recommend!

16 January 2025
Unprompted review
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Reply from Precise Surveyors

Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Best money I've ever spent!!

Best money I've ever spent. We fell in love with what we thought was our dream home and I was actually back and forth whether to have a survey done or not..... even though everything looked fine to me with the house, Matt and his team uncovered things that I couldn't see that would of cost me upwards of £250k in the near future. Matt and his team are professional, informative, prompt and honest in their findings. Having a young family we decided not to move forwards with the house in the end, even after the vendor reduced his price by £200k after the findings of the survey. Can't recommend these guys highly enough. Thankyou. Chris

13 January 2025
Unprompted review
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Reply from Precise Surveyors

Dear Chris, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

A very professional and personal…

A very professional and personal service delivered from start to finish.
Kerry dealt with the initial enquiries and appointments in a very helpful and reassuring way.
Matt provided the survey and follow up in a way that was easy to understand and once again reassuring and professional.

6 January 2025
Unprompted review
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Reply from Precise Surveyors

Dear Catherine, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Friendly, professional and thorough survey.

Precise Surveyors provided a friendly and professional service that kept me informed from the outset. The survey was very thorough and Matt contacted me to discuss the findings of his report and answer any questions I had. I would definitely recommend this company and wouldn't hesitate to use them again in the future.

17 December 2024
Unprompted review
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Reply from Precise Surveyors

Dear Ceri, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

A very thorough survey and a follow up…

A very thorough survey and a follow up call to ensure that I understood the findings of the survey.
I would highly recommend Jamie Taylor, who in my eyes went above and beyond.

16 December 2024
Unprompted review
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Reply from Precise Surveyors

Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

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