Precise Surveyors Reviews 

118
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided, highlighting the professional, friendly, and highly knowledgeable staff who deliver thorough surveys and detailed reports. People particularly value the prompt communication and quick response times, especially the comprehensive follow-up calls to discuss findings and address any concerns. Many felt significantly reassured and well-supported throughout their property purchasing journey, finding the service made stressful processes much easier and less daunting. Reviewers frequently express their strong recommendation for the company and their clear intention to use their services again for future needs, citing their expertise and helpfulness.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as excellent from start to finish... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Customer service

People report positive experiences with customer service, highlighting efficiency, promptness, and expertise.... See more

Customer communications

Customers had positive experiences with contact, noting excellent communication throughout the process.... See more

Response time

Reviewers mention positive feedback about response time, consistently describing the experience as efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Where to start, what an incredible experience with Precise Surveyors this has been. Initially I was quoted £595 but after reviewing the age of the house this jumped to £695, which seemed exp... See more

Company replied

Rated 5 out of 5 stars

This is out second experience of Precise Surveyors and Matt. We chose Matt based on our first experience. His knowledge and thorough inspection was outstanding. Kerry who is the first p... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. From the moment you make contact you know you are in good hands. Kerry was very helpful. Communication kept throughout. Matt, very professional and full of kno... See more

Company replied

Rated 5 out of 5 stars

I have used Precise Surveyors twice now and the service Kerry and Jamie provided was nothing short of exceptional. They booked in the surveys quickly and responded quickly to any queries I had. Jamie’... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Real Estate Appraiser
  3. Real Estate Surveyor

Written by the company

Precise Chartered Surveyors specialise in pre-purchase RICS Home Surveys and the Valuation of residential properties throughout the West Midlands, North Worcestershire, South Staffordshire and Shropshire counties. Our qualified RICS Residential Surveyors and Registered Valuers have extensive experience in the residential property sector and are trained to the highest standards. We aim to provide a modern, refreshing approach using the latest technologies and tools available to produce reports and to communicate with our clients. Our mission is simple: to provide a personal service, a comprehensive home survey and/or valuation, followed by first-class professional advice, and build life-long relationships as your chosen surveyors, every time you need us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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1-star

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4.9

All reviews

(118)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service!!

We came across precise surveyors purely by chance, from the first phone call with Kerry to speaking with Jamie who did our survey and took the time to go through step by step our report, the service we received was nothing but excellent. Our mortgage broker then threw a spanner in the works which the team straight away gave support for and pointed us in the right direction for what we needed to do next! As first time buyers we had no idea what this would entail but a massive thank you for making it so quick, easy and taking time to go through every step with us!

21 July 2025
Unprompted review
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Reply from Precise Surveyors

Dear Laurence, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Quick response, thorough and professional.

A pleasure to deal with and a responsive and thorough service provided. They were clear and swift with their communication and provided a very professional service from start to finish. A clear and detailed report was provided for thw home we were purchasing and really helped with our decision to buy.

7 July 2025
Unprompted review
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Reply from Precise Surveyors

Dear Richard, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

A seamless, professional but friendly and efficient service all round!

The process was seamless and very easy to navigate. The turn around for the report that we needed was quick and without any issues.
A special mention to Kerry who was so lovely and supportive throughout a difficult experience for us (issues with sale of our house dropping through and last minute deadlines not being met - nothing to do with Precise Surveyors). I felt that Kerry was really personable and went above and beyond to help ensure that Previse Surveyours would do whatever they could to fit around our deadlines and issues. Matt was our surveyor and was incredibly efficient and supportive with providing our reports and we are incredibly grateful for all of your help. Thank you!

8 July 2025
Unprompted review
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Reply from Precise Surveyors

Dear Joanne, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Amazing

We have used precise twice now and both times our surveyor was Jamie Taylor. I also dealt with Kim in arranging the survey.
I cannot speak highly enough of precise, kim and Jamie. Extremely professional, knowledgable and very friendly. The whole process was explained and I was kept updated at every stage. Precise make this very easy and hassle free. I definately wouldnt use anyone else. Thankyou

12 June 2025
Unprompted review
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Reply from Precise Surveyors

Dear Sarah, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Precise surveyors- 10/10 would recommend!

The communication from Precise surveyors was excellent. They kept us up to date with what we needed to and the instructions for paying and viewing the report were simple and straightforward. They delivered report earlier than expected and it was thorough and clear. I would absolutely recommend using them to survey your house or another if you're planning to move. I also had a call from our surveyor to discuss the findings and how best to proceed. He was honest and very helpful.

17 June 2025
Unprompted review
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Reply from Precise Surveyors

Dear Alice, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

First Class Surveyors

We couldn’t be more happy with the service provided to us by Precise Surveyors.
The report we received was very thorough and detailed, and addressed some of the concerns we had ourselves, and indeed highlighted some important issues we had not been aware of.
Shortly after receiving the report, Matt contacted us to see if there was anything we were uncertain of that we wished to discuss, or if there was anything else he could help us with.
We have received a first class service from Precise Surveyors and would not hesitate in recommending them to anyone else.

9 June 2025
Unprompted review
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Reply from Precise Surveyors

Dear Tracey, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Choose Precise Surveyors.

I would highly recommend Precise Surveyors. I carried out a search to find the best homebuyers surveyor in my area. Six options were recommended. I spoke to staff members from each company. Precise Surveyors informed me that they used drone technology to access areas not visible. My husband and I were impressed and selected the company. Michael carried out the survey. The report was more than the level 2 which we had not paid for. It read more like a level 3 report. Michael's was detailed with photographic evidence to support his findings. The summary page at the end of the report was very helpful about the Condition ratings 1,2,3. 3 was coloured in red, rating serious and in need of answers or to be addressed. We are currently at the negotiation stage based on the Condition Rating stage 3.
Choose Precise Surveyors.

8 May 2025
Unprompted review
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Reply from Precise Surveyors

Dear Debbie, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

I was recommended Precise surveyors by…

I was recommended Precise surveyors by my estate agent . I am so pleased that I followed their advice Jamie was fantastic .
Kelly was my first contact with this company , she was lovely , really friendly , helpful and professional . Customer service and communication was excellent . Jamie’s survey was thorough, detailed, helpful , picked things up that I hadn’t noticed on my viewings which is exactly what I needed from his survey . Jamie talked me through the survey after wards and answered any questions I had he also reassured and advised me about the findings of the survey . I would definitely recommend precise surveyors .

21 May 2025
Unprompted review
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Reply from Precise Surveyors

Dear Alison, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

The service is outstanding and Jamie…

The service is outstanding and Jamie was very professional and friendly and answered any concerns and questions that we had.

6 June 2025
Unprompted review
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Reply from Precise Surveyors

Dear Kelly, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Professional & personable team

Precise Surveyors were really approachable and supportive from enquiry to completion of the report. I really appreciated the time Jamie took to explain the report over the phone and it was extremely detailed. Precise Surveyors came recommended and I would not hesitate in recommending them.

30 May 2025
Unprompted review
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Reply from Precise Surveyors

Dear Autumn, Violet and Anna, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Excellent survey

Excellent survey. Moving house without a mortgage but needed the house inspected. First class report and received within 24 hours. Extremely in-depth and detailed. Very well written and everything explained in simple English.
Could not be happier. Can highly recommend Jamie.

22 May 2025
Unprompted review
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Reply from Precise Surveyors

Dear John, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Matt put me at ease explaining…

Matt put me at ease explaining everything in my house survey and explained how to go about getting the refurbishment of the bungalow done. Especially which jobs needed to take priority. As I had not moved house for nearly 40 years this was all new to me.
I fully recommend Matt of Precise Surveyors and would use them again if needed.

28 May 2025
Unprompted review
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Reply from Precise Surveyors

Dear Audrey, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

This company are very professional

This company are very professional. I was very happy with their response times, the format of the report and the phone call follow up to explain highlighted areas of concern in 'lay man's' terms!

13 May 2025
Unprompted review
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Reply from Precise Surveyors

Dear Louise, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Thorough report and very good…

Thorough report and very good communication, would definitely recommend and use again

28 April 2025
Unprompted review
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Reply from Precise Surveyors

Dear Iain, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Would highly recommend Precise for your survey

We had the pleasure of working with Jamie for a bespoke Level 3 survey and valuation, and we couldn’t be more impressed. Jamie was incredibly thorough, professional, and clearly very knowledgeable. He took the time to carefully inspect every aspect of the property and provided detailed explanations throughout the process. What stood out most was his willingness to offer follow-up time after the survey to answer our many questions, help us understand the findings in depth, and advise on next steps. This level of support was invaluable and really set him apart. Highly recommended!

31 March 2025
Unprompted review
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Reply from Precise Surveyors

Dear Lorna, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Excellent Service!

We have used Precise Surveyors twice now and both times the service and quality of reports has been excellent. Jamie has been most helpful all the way through and the follow up communication has been first class. We can thoroughly recommend Precise Surveyors! The Turners, Stourbridge.

1 May 2025
Unprompted review
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Reply from Precise Surveyors

Dear Graham, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Brilliant Service

We had Matt Billingham for our surveyor report and he was brilliant. Communicated well, our report was thorough and gave us a call to explain things further. Would 100% recommend and will use again in the future.

24 April 2025
Unprompted review
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Reply from Precise Surveyors

Dear Phoebe, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Professional surveyor attention to detail

We have used Jamie on two separate occasions to survey potential new homes, and on both occasions, we were thoroughly impressed with his professionalism and attention to detail. He conducted each survey with great care and provided us with clear, appropriate advice tailored to our situation.

Jamie was always readily available to speak with us and answer any questions we had—nothing was ever too much trouble. His approachable manner and expertise gave us great confidence throughout the process.

We would not hesitate to recommend Jamie and will certainly use his services again in the future.

27 February 2025
Unprompted review
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Reply from Precise Surveyors

Dear Amy, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

The survey was thorough and much…

The survey was thorough and much needed. I will never purchase a property without this report. The detail and information it provides you is invaluable. It's a must for all home buyers. Very professional company highly recommended

17 April 2025
Unprompted review
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Reply from Precise Surveyors

Dear Paul, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Level 3 Survey on Cottage

Jamie did a level 3 survey on a 150 year old cottage that we was purchasing. The report was above and beyond expected, so much detail including advise on how to rectify issues and lots of photos to help explain each section of the findings. Would definitely use again and 100% recommend. Lovely people, honest and friendly service.

9 April 2025
Unprompted review
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Reply from Precise Surveyors

Dear Louise, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

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