Myself and my partner chose Pravins as the company to buy our engagement ring from for several reasons... firstly the selection of rings genuinely were of a better quality in the price range we chose... See more
Company replied
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Review summary
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We visited Pravins to view wedding bands and the service was excellent throughout. Jake explained the various options clearly and this helped greatly to fill in the gaps in our knowledge from prio... See more
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The lady who served us, listened actively and fully understood what we wanted. The examples of rings were pretty much well within our given budget. The lady was fully engaged and didn't try to push us... See more
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Amazing experience, didn't feel any pressure to buy anything and finally found the right engagement ring for us! Jake at the Cardiff branch offered exceptional service and we even got invited to an ev... See more
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Company details
About Pravins
Written by the company
FAMILY-OWNED INDEPENDENT JEWELLER SINCE 1969
Established in London in 1969, Pravins is a family-owned independent jeweller with over 50 years of experience. From our stores in Cardiff, Reading and Milton Keynes, and through our online store, we help customers across the UK celebrate life's most meaningful moments.
We specialise in diamond engagement rings, wedding rings, fine jewellery and bespoke jewellery, featuring carefully selected natural diamonds, lab-grown diamonds and coloured gemstones. Every piece is crafted or chosen to meet the exacting standards that have defined Pravins for more than five decades.
Known for quality, craftsmanship and personal service, our experienced team is committed to helping you choose with confidence, whether you're visiting one of our stores or shopping online.
Contact info
2-3 Holybrook Walk, RG1 2AQ, Reading, United Kingdom
- 029 2039 4405
- admin@pravins.co.uk
- pravins.co.uk
4.8
Excellent
129 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Premium rate telephone number
No problem with the order or the product but I do object to being charged an extortionate amount for a telephone call, so unfortunately will not be using them again.
19 July 2022
Unprompted review
Loved it!
Loved Emma and André! These guys were way more professional, calm and also down to earth. Informed us from start to finish. We spoke three times before choosing the right rings, but every single time we felt more reassured. We are very thankful. 100% recommended.
Regards
Samir & Neha
13 February 2022
Unprompted review
Reply from Pravins
Thank you for your wonderful 5-star review, Samir and Neha. We're delighted to hear Emma and André made your experience so positive. Taking the time to provide honest guidance and ensure our customers feel informed and confident throughout the process is something we take great pride in, so it's wonderful to know you felt reassured every step of the way. Emma and André will be thrilled to receive your kind comments. Thank you for your recommendation, and we wish you both every happiness for the future. We look forward to welcoming you back to Pravins again soon.
Shop Elsewhere
Pravins messed us around with our wedding rings and caused us huge amounts of stress. Despite ordering our rings four months before our wedding, we were lucky to get them 48hrs before our ceremony. One ring hadn’t even been hallmarked. Poor communication, different excuses each time. Would strongly urge people to shop elsewhere.
8 December 2021
Unprompted review
Reply from Pravins
Dear Sian,
Thank you for taking the time to write a review for us. We trust that all the issues you mentioned in the review were answered in full in the extensive email exchange we had with you in December 2021. We hope that you will take advantage of our complimentary annual inspection service for your wedding rings in the future and we look forward to welcoming you in our Cardiff boutique again.
Kind regards, Pravins
I received my beautiful gold mother of…
I received my beautiful gold mother of pearl bracelet with complimentary next day delivery.
The packaging was absolutely beautiful with such attention to detail.
Absolutely adore my new fine jewellery piece and will be looking to buy more from the Nova range
28 October 2021
Unprompted review
Reply from Pravins
Thank you for your wonderful 5-star review. We're delighted to hear you love your gold mother of pearl bracelet and that it arrived safely with our next day delivery service. It's especially lovely to know you appreciated the presentation and attention to detail, as we believe every purchase should feel special from the moment it arrives. We hope you enjoy wearing your beautiful bracelet, and we look forward to helping you add to your Nova collection in the future.
I dealt with a young lady called Janeal…
I dealt with a young lady called Janeal and her team were absolutely spot on. Customer service was immaculate. The attention to detail was memorable and I couldn’t of asked for a better service. She also tried to keep within my budget sticking to what I desired. I could not recommend Pravin’s enough. I would recommend everyone to go there. Thank you Adiaha Akpan
4 October 2021
Unprompted review
Reply from Pravins
Thank you for your wonderful 5-star review, Adiaha. We're delighted to hear you had such a positive experience with Janeal and the team. Janeal will be so pleased to know her attention to detail, friendly approach and commitment to helping you find the perfect piece within your budget made such a lasting impression. Thank you for your kind recommendation. We truly appreciate your support and look forward to welcoming you back to Pravins in the future.
Would highly recommend Pravins…
Would highly recommend Pravins Cardiff,especially if you are not the most confident person when it comes to picking jewellery. Soon as my partner and I walked into the shop we were greeted by Stephanie who took great care of us from the start to finish. Complementary drinks were offered straight away and she took her time going through every detail in slow time for us, answering all of our questions. She made us feel that it wasn’t about the sale for her it was about meeting our needs and what we wanted. She literally went above and beyond for us making our experience enjoyable and comfortable. Her and her colleagues were amazing and very welcoming couldn’t fault anything about the business.
1 August 2021
Unprompted review
Reply from Pravins
Thank you for your wonderful 5-star review. We're delighted to hear you had such a positive experience with our Cardiff team. Stephanie will be thrilled to know her friendly approach, expert guidance and attention to detail helped you and your partner feel comfortable and confident throughout the process. It's especially rewarding to hear you never felt under any pressure and that your experience was centred around finding the perfect jewellery for you. Thank you for your kind recommendation, and we look forward to welcoming you both back to Pravins in the future.
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