A helpful & constructive review for you; 🗨 "You can go to a store (Birmingham & new address in Brixton, LONDON). You can buy online, around the world. The spiritual oils, in-fact all of h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
These 5 stars are especially due to JACKSON’S exceptional customer service and going above and beyond to ensure satisfaction for my shopping experience. Powerful hand stocks a range of items an... See more
I’ve been ordering from their website for 6/7yrs. Candles. Oils. Herbs. Products perfect. The only botanica style shop I found in Uk. Excellent prices. Fabulous customer service. Fast & efficient del... See more
Oh wow, my shopping experience with you was just great, as always. Great website, fantastic, unusual and unique items and excellent quality at good prices too. I purchased a Himalayan salt lamp whi... See more
Company details
Written by the company
Powerful Hand is an Online Spiritual Shop that sells a variety of Powerful Spiritual Products. You can Buy Spiritual Candles & Books Online from us.
Contact info
420 Coldharbour Lane, SW9 8LF, London, United Kingdom
- 02077383769
- sales@powerfulhand.com
- powerfulhand.com
4.6
Excellent
1K reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best web site for Candles and oils
I have been using Powerful Hand for a long time. I originally brought from his father. Candels always work 100% for me and my family. Have just placed another order with some recommendations from Alex. Best
31 July 2025
Unprompted review
Reply from PowerfulHand.com
Thank you so much for your heartfelt review and continued support over the years — it truly means the world to us. We're honoured to hear that our candles have made a difference for you and your family, and it's wonderful to know the connection goes back to my father’s time.
We're glad Alex’s recommendations were helpful, and we’re excited for you to receive your next order!
With gratitude,
Powerful Hand Customer Care Team
Well nothing wrong with the products…
Well nothing wrong with the products but my family forced me to throw all my products away and im really sad about it im adult age though but yes they forced me to throw everything away and ive wasted money now i really need a refund because its so unfair I never wished this to happen but it did
11 July 2025
Unprompted review
Reply from PowerfulHand.com
Thank you for your review. We're truly sorry to hear about the difficult situation you've described. While we're glad there was nothing wrong with the products themselves, we understand this must be upsetting for you.
As a spiritual store, we are unable to offer refunds on items such as oils, herbs, tinctures, and bath washes once dispatched, as they cannot be resold for hygiene and safety reasons. We hope you can understand this policy.
If you have any unused items from an order placed in the last 14 days and are able to return them to us, we’ll be happy to help process a refund for those.
Wishing you strength and healing,
PowerfulHand.com
Great products
Great products, and very quick delivery . Items wrapped with care to prevent breakages . Much appreciated
25 June 2025
I recieved my items quick.
I recieved my items quick.
I love my items.
Still learning how too use it .
Thankyou.
24 June 2025
Deliver was fast and on time everything…
Deliver was fast and on time everything about my experience was good, thank you Powerful hands
24 June 2025
The item i ordered was delivered,and in…
The item i ordered was delivered,and in good condition.
27 May 2025
I commend the exceptional customer…
I commend the exceptional customer service and superior product quality, particularly the candles and oils. My experience with your company, both in-store at the Brixton branch and online, has been consistently positive over many years. I highly recommend your services and express my sincere gratitude for your assistance.
2 June 2025
Unprompted review
Reply from PowerfulHand.com
Thank you so much for your heartfelt review and continued support over the years. We're truly honoured to hear that both our Brixton team and our online service have left such a positive impression on you.
It means the world to us that you value the quality of our candles and oils, and we’re deeply grateful for your kind recommendation.
Your words inspire us to keep delivering the very best.
With sincere thanks and blessings,
Powerfulhand.com Team
Great communication
Great communication. The blends of oils are really good quality products ,since I found Powerful hands I only purchase from them.
29 May 2025
Reply from PowerfulHand.com
Thank you so much for your lovely feedback! We're thrilled to hear you’re happy with the quality of our oil blends and that you've chosen Powerful Hand as your go-to.
Your continued support means everything to us, and we’re grateful to have you as part of our community.
Blessings always,
Powerfulhand.com Team
“My items were packed in bubble wrap…
“My items were packed in bubble wrap and delivered on time.”
29 May 2025
Reply from PowerfulHand.com
Thank you for your feedback! We're glad to hear your order arrived on time and securely packaged. We always aim to make sure your items reach you safely and in perfect condition.
Looking forward to serving you again soon!
Blessings,
Powerfulhand.com Team
One item was of stock…
One item was out of stock and I was sent a text. Gave my alernatives and I quickly received the goods.
Thank you.
28 May 2025
Reply from PowerfulHand.com
Thank you for taking the time to leave a review! I’m glad the text update about the out-of-stock item—and the alternative options we offered—worked smoothly for you. It’s great to hear your order still arrived quickly. Your flexibility helps us keep improving our service, and we truly appreciate your support. If there’s ever anything else we can do for you, just let us know.
Thanks again for choosing PowerfulHand.com!
Helpful To Know ...
A helpful & constructive review for you;
🗨 "You can go to a store (Birmingham & new address in Brixton, LONDON). You can buy online, around the world.
The spiritual oils, in-fact all of he oils (three varieties, including essential?), are HERB FREE, so may-be do not expire as soon" 🙂
"POWERFULHAND also has 'good/great/excellent' books, but will not accept one/them back, if you change your mind, however you buy."
** All given information is correct now; May 2025, onward
🙂
25 April 2025
Reply from PowerfulHand.com
Thanks for your review! Our herb-free oils last longer, and our no-returns book policy ensures fairness. We appreciate your support!"
POWERFULHAND Team
The package arrived with one item…
The package arrived with one item missing. I sent them an email to enquire about this and still haven’t heard from them. Very disappointed.
26 April 2025
Reply from PowerfulHand.com
Dear Betty,
We're truly sorry to hear about the missing item in your order and for not responding to your email sooner. This falls short of our usual standards and we sincerely apologise for the inconvenience caused.
Please could you forward your original email to contact@powerfulhand.com? We'll investigate this immediately and arrange for the missing item to be sent out to you without delay.
Thank you for your patience and for giving us the opportunity to put this right. We really value your custom.
Kind regards,
The POWERFULHAND Team
Unfortunately I have had to give this…
Unfortunately I have had to give this review because of the money I have lost ordering a few glass candles. In each candle the wick is to the side resulting in a very uneven burn. I been ordering for years and it's disappointing to have had this happen
18 April 2025
Unprompted review
Reply from PowerfulHand.com
Dear Lu,
We’re truly sorry to hear about the issues with your recent candle order. We sincerely appreciate your loyalty over the years, and it’s disappointing to learn that this order didn’t meet your expectations—or ours.
Please rest assured, we’ve shared your feedback with our team to prevent this from happening again. If you’d like us to replace the candles or discuss this further, please email us at contact@powerfulhand.com, and we’ll make it right for you.
Thank you for giving us the opportunity to improve, and we hope to restore your faith in us.
Kind regards,
The POWERFULHAND Team
Lovely service fast delivery definitely…
Lovely service fast delivery definitely will buy products again
31 March 2025
Reply from PowerfulHand.com
Thank you for your kind words! We're delighted with your experience and look forward to serving you again.
Warm regards,
POWERFULHAND Team
Best store for all my witchy stock…
Best store for all my witchy stock items love them so much
29 March 2025
Reply from PowerfulHand.com
Thank you so much for your beautiful review! We're so happy to be your go-to store for all your witchy essentials ✨🖤 It truly means the world to us that you love our products!
We appreciate your support and can't wait to serve you again soon.
Blessings always,
Powerfulhand.com Team
Ease of ordering and delivery.
Every time I place an order, the order is delivered very quickly. The choice to now use DPD is perfect because you can see the day and estimated time of delivery.
The guys who work within the Brixton branch are always so helpful. Any queries to online orders or delivery, they always help.
29 March 2025
Reply from PowerfulHand.com
Thank you so much for your wonderful feedback! We're so happy to hear that you're pleased with our quick delivery service and that the switch to DPD has made things even easier for you.
A big shoutout to our Brixton team — we’re so glad they've been able to assist you whenever needed. Your kind words truly mean a lot to us.
We appreciate your continued support and look forward to serving you again soon!
Blessings,
Powerfulhand.com Team
Speedy delivery and superb good quality…
Speedy delivery and superb good quality item. Great service
31 March 2025
Reply from PowerfulHand.com
Thank you so much for your wonderful feedback! We're so glad to hear you were pleased with the speedy delivery, the quality of your item, and our service.
We truly appreciate your support and look forward to serving you again soon!
Blessings,
Powerfulhand.com Team
well it is keeping up name demons died…
well it is keeping up name demons died attacking me it repelled werewolves then vampires you have the
The Powerfull hand GHOSTS VANISHED
28 March 2025
Reply from PowerfulHand.com
Wow! What an incredible testimony — thank you so much for sharing your experience! 🙌🏾
We’re so happy to hear that Powerful Hand is truly living up to its name for you — protecting, shielding, and driving out every negative force that tried to come your way.
Stay covered, stay blessed, and stay powerful! 💪🏾✨
Blessings,
Powerfulhand.com Team
The delivery was bad I think they…
The delivery was bad I think they returned the goods to u guys please use French local posts to shop ma goods not DPD their very bad service
26 March 2025
Reply from PowerfulHand.com
Thank you for taking the time to share your feedback. We’re really sorry to hear about the delivery issue — we understand how frustrating that can be.
Kindly reach out to us at contact@powerfulhand.com so we can look into your order and help resolve this for you as soon as possible.
Thank you again for your understanding and for choosing Powerfulhand.
Blessings,
Powerfulhand Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.