Powered Now Reviews 544

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick responses. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially with the app's user-friendly design and powerful features. However, some people were dissatisfied with the customer support experience, finding it unhelpful and frustrating, and also noted issues with the app's form functionality, navigation, and synchronization.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting the team's helpfulness... See more

User experience

People report positive experiences with user experience, finding the system impressive, user-friendly, and... See more

Application

Reviewers highlight positive aspects of the app, with many finding it fantastic software that streamlines... See more

Service

Reviewers mention positive feedback about service, consistently praising the seamless and excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Powered Now has already made a fantastic impression on me, not just as a platform but as a company that genuinely cares about its customers. Eliza has been incredibly friendly, understanding, and help... See more

Rated 5 out of 5 stars

The team at Powered Now are always on hand to help with any queries that we may have. We usually use the chat option for this and we never have to wait long for a response. Woody has been particu... See more

Rated 5 out of 5 stars

Powered Now is a great software for our business, simple to use, easy to read layout, has everything we need to run smoothly and efficiently . Occasionally I have to ask for some help and it’s usually... See more

Rated 5 out of 5 stars

I have been using powered now since its early days back in 2015, and have not been surprised at its exceptional rise to its current success, unlike other platforms they have spoken to the users for... See more


Company details

  1. Software Company

Information provided by various external sources

QUOTE AND INVOICE YOUR CLIENTS, FROM ANYWHERE Its easy to create detailed paperwork from your mobile or tablet, while you are still on site, with the customer, in the office or even at home. SCHEDULE YOUR APPOINTMENTS, STAY ORGANISED Managing your appointments has never been easier with Powered Now inbuilt scheduling software. WIN MORE WORK, GET PAID QUICKER Powered Now users not only get paid quicker but win more work (2015 User Survey). LOOK PROFESSIONAL Create great looking paperwork with minimum effort, choose an invoice template and logo or upload your own!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

544 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Loving it

Loving it, great customer service, good value, earlier days but system seems to be working out well, still in the learning curve.

1 October 2024
Powered Now logo

Reply from Powered Now

Glad to hear! Be sure to make use of the free training we offer, if there is anything you need assistance with, we are more than happy to help.

Rated 5 out of 5 stars

Excellent customer service, highly reccomended

Their customer service is second to none. As soon as you've sent your email query Powered Now are on the phone to help within minutes. Their guidance is clear and concise. Nothing ever goes unanswered. These guys know their stuff and the meaning of great customer service. Would give more stars if I could.

26 September 2024
Unprompted review
Rated 4 out of 5 stars

Excellent customer support

Excellent customer support, have used this for just over 2 years now. Simple to use, helps to keep it all in one place for job management. As soon as a customer calls, emails, Wattsapp's, Facebook's etc. I open a project so I can keep track of the many ways leads come in. Would give 5 stars but has some things which need improving. But overall happy.

20 September 2024
Rated 5 out of 5 stars

I have used Powered Now for literally…

I have used Powered Now for literally years. The reason why I am with them is due to good customer services, good technical support when required and not often. The team are friendly, Woody, Ben and Lucinda have been brilliant over the years. So, definitely worth the Money and has grown my business over the years.

23 September 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful team

I have found Powered Now easy and efficient to use. The team are very helpful, professional and friendly. Ben (Woody) has been a great support when i've needed help. I would definitely recommend this company.

19 August 2024
Unprompted review
Rated 5 out of 5 stars

10/10 for powered now

Powered now has made such a diference in my work and i can not recomend it enough. Everything all in one place. To top that off the support and training to maintain your ability and full use of the software is brilliant.

14 August 2024
Unprompted review
Rated 5 out of 5 stars

I run a small electrical business and…

I run a small electrical business and have been using the app for a while now. Have just upgraded to include certification and other extra features.
Really easy to use and saves me lots of time as every thing is in one place.
Easy to contact there office and speak to someone, they are very helpful and friendly should you need help with anything.

30 July 2024
Rated 5 out of 5 stars

Professional service & great product

Very warming, professional & transparent -company who go above and beyond, explain everything in great detail, nothing is too much & always put the heart of the customer first

22 July 2024
Unprompted review
Rated 1 out of 5 stars

Breach of GDPR guidelines

I signed up to Powered Now a few years ago and unsubscribed shortly afterwards as it was not the right match for my business. Since then I have been getting emails with offers and newsletters that I have been trying to unsubsribe from. For a while it worked until 2nd July this year when another sales email landed again. I replied to it and forwarded to other published contact email requesting to provide all the details they hold associated with my email and requested these to be deleted from Powered Now databases. 2 weeks later they still have not replied and obviously decided to ignore this. As I see this, it is a breach of GDPR guidelines regarding individualš rights to be informed, right for data erasure and right to object for my data processing as Powered Now data systems clearly do not confirm with GDPR guidelines.

2 July 2024
Unprompted review
Powered Now logo

Reply from Powered Now

Hey Janis, sorry for the one star review. We don't like to see that. I've checked and you are unsubscribed from our marketing. However it looks as if you either filled in a form or signed up with a secondary email. This is pretty common. If you could get in touch with all of your accounts we can make sure you are removed from the system.

Rated 5 out of 5 stars

Software training with Ben

Ben was very helpful and patient helping me navigate the Powered Now software.
I feel a lot more confident utilising the software to its full potential after my training session. Thank you

24 June 2024
Unprompted review

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