Powered Now Reviews 544

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick responses. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially with the app's user-friendly design and powerful features. However, some people were dissatisfied with the customer support experience, finding it unhelpful and frustrating, and also noted issues with the app's form functionality, navigation, and synchronization.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting the team's helpfulness... See more

User experience

People report positive experiences with user experience, finding the system impressive, user-friendly, and... See more

Application

Reviewers highlight positive aspects of the app, with many finding it fantastic software that streamlines... See more

Service

Reviewers mention positive feedback about service, consistently praising the seamless and excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Powered Now has already made a fantastic impression on me, not just as a platform but as a company that genuinely cares about its customers. Eliza has been incredibly friendly, understanding, and help... See more

Rated 5 out of 5 stars

The team at Powered Now are always on hand to help with any queries that we may have. We usually use the chat option for this and we never have to wait long for a response. Woody has been particu... See more

Rated 5 out of 5 stars

Powered Now is a great software for our business, simple to use, easy to read layout, has everything we need to run smoothly and efficiently . Occasionally I have to ask for some help and it’s usually... See more

Rated 5 out of 5 stars

I have been using powered now since its early days back in 2015, and have not been surprised at its exceptional rise to its current success, unlike other platforms they have spoken to the users for... See more


Company details

  1. Software Company

Information provided by various external sources

QUOTE AND INVOICE YOUR CLIENTS, FROM ANYWHERE Its easy to create detailed paperwork from your mobile or tablet, while you are still on site, with the customer, in the office or even at home. SCHEDULE YOUR APPOINTMENTS, STAY ORGANISED Managing your appointments has never been easier with Powered Now inbuilt scheduling software. WIN MORE WORK, GET PAID QUICKER Powered Now users not only get paid quicker but win more work (2015 User Survey). LOOK PROFESSIONAL Create great looking paperwork with minimum effort, choose an invoice template and logo or upload your own!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

544 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We were solely paper-based before…

We were solely paper-based before discovering Powered Now at the NPTA Pest Tech 2024, and their solution has truly helped our company embrace the digital age. Writing invoices, quotes, and treatment plans has become so much easier, and the addition of client portals has been a game-changer for our customers!

Powered Now is a transparent and supportive company that genuinely values feedback and works hard to try and provide the best product on the market. We’re grateful for their assistance and look forward to continuing our partnership.

Thank you,
Shaun Muller, Director/Technician
Oakham Pest Control Ltd.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent software for tradespeople

I’ve been using Powered Now for a while, and it’s made a huge difference in how I manage quotes, invoices, and scheduling. The system is user-friendly, and the ability to keep everything organised in one place has saved me so much time.

Customer support has been great—responsive and helpful whenever I’ve needed assistance. If you’re in the trade and looking for software to streamline your admin, I’d highly recommend Powered Now.

12 February 2025
Unprompted review
Powered Now logo

Reply from Powered Now

Thanks for the amazing review! We're so glad you're happy. Remember, our UK support team is always here if you need anything.

Rated 5 out of 5 stars

Been using powered now for a couple of…

Been using powered now for a couple of years and I can say it's the best thing I have done for my business, easy to use, staff always on hand to explain features etc or if you have a problem. Well worth the money and cuts out manual paperwork and customer database with a separate app etc....it does it all. Highly recommended, barney was a great help today very knowledgeable!

11 February 2025
Unprompted review
Powered Now logo

Reply from Powered Now

We appreciate your 5-star rating! Don't hesitate to contact our UK support if you have any questions in the future.

Rated 5 out of 5 stars

Game changer

Been an absolute game changer for me and my business, streamlines my quoting and invoicing process and with its Xero integration makes finalising accounting so much easier.

7 February 2025
Unprompted review
Powered Now logo

Reply from Powered Now

Thank you for the fantastic feedback! We're delighted you had a great experience. Our UK support team is ready to assist you anytime.

Rated 5 out of 5 stars

My business is running better than ever…

My business is running better than ever since using powered now. Everything done from within the app and more!

7 February 2024
Unprompted review
Powered Now logo

Reply from Powered Now

Wow, what a wonderful review! We're thrilled you're satisfied. Reach out to our UK support if you ever need a hand.

Rated 5 out of 5 stars

Saves so much time invoicing customers

Saves so much time invoicing customers, also love the feature when it lets you know when the email has been opened!

23 January 2025
Unprompted review
Powered Now logo

Reply from Powered Now

Thanks for the kind words! We're delighted you're happy with our service. Our UK support team is here to help whenever you need it.

Rated 5 out of 5 stars

Absolute blew me away

Absolute blew me away, so initiative with the software
Easy to use, easy to teach new staff members and time saving

Lucinda took the time to show me everything of relevance for my company 5*s

27 January 2025
Powered Now logo

Reply from Powered Now

We're so grateful for your 5-star review! Please don't hesitate to contact our UK support team if you need any assistance.

Rated 5 out of 5 stars

A brilliant system

A brilliant system. Straight forward, easy to use and very reliable. If you ever get a problem they're straight onto it, I just had a small issue and after a 5 minute online chat with Barney it was resolved.

20 January 2025
Unprompted review
Powered Now logo

Reply from Powered Now

Thank you for the amazing review - we're glad you are finding the software so useful!

Rated 5 out of 5 stars

Great Service

Excellent service, from the second I made my enquiry through to the installation demo. Really polite and friendly, would recommend to anyone seeking out a platform like this.

14 January 2025
Powered Now logo

Reply from Powered Now

Thank you for the review - we're happy to help!

Rated 5 out of 5 stars

Dawn was very helpful

Dawn was very helpful. Getting the best deal and subscription that suited my company best. Would defo recommend

6 December 2024
Powered Now logo

Reply from Powered Now

We are so glad to hear, thank you!

Rated 5 out of 5 stars

Fantastic Custumer Service!

I had a fantastic experience with the customer service provided by Dawn from powered now From the very beginning, she guided me through the process with exceptional professionalism and knowledge. The software is designed to help business owners manage client appointments, customer portals, gas and electrical certifications, and much more, making it incredibly valuable for my operations.
Which Saves lot of time as a business owner.

Dawn was always available to answer my questions and ensured I understood how to utilize the system effectively. Her support made the entire transition seamless and stress-free. I highly recommend this company for any business looking to enhance their efficiency and customer management.
Thank you, Dawn, for your outstanding service!

4 December 2024
Unprompted review
Powered Now logo

Reply from Powered Now

Thank you for your kind words - we’re thrilled to hear that Dawn made your experience seamless and the software is helping your business run more efficiently!

Rated 5 out of 5 stars

New member

Excellent service very happy would highly recommend

3 December 2024
Powered Now logo

Reply from Powered Now

Amazing to hear, thank you for the review!

Rated 5 out of 5 stars

Very good service and after dealing…

Very good service and after dealing with woody he was very helpful and and very supportive and great to deal with would happily recommend to anyone to get in contact

31 October 2024
Powered Now logo

Reply from Powered Now

Appreciate the feedback, will let Woody know!

Rated 5 out of 5 stars

Great customer service

Great customer service, great support. Any issues or questions, the team gets back to you promptly. Great prices. Thank you

24 October 2024
Powered Now logo

Reply from Powered Now

Thank you for a great review Sabina, we're always happy to help :)

Rated 5 out of 5 stars

My best decision all year!

I am just so impressed with Powered Now! I wish to god that I found it before. It is really transforming the way we work and the staff absolutely love it too. We have all got our lives back. The support is super quick and phenomenal too. Keep up the good work. I am hard to please but I am truly delighted to have found such a quality service provider.

16 October 2024
Unprompted review
Powered Now logo

Reply from Powered Now

Thank you so much for the great comments - it means a lot to us! We are always here if there is anything else you need.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look