Wonderful service, arrived packed well and safe, absolutely perfect quality, and delivered within the time scales. Planted out In my three potato bags that came with my order, only planted just over... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successf... See more
Company replied
Potatoes arrived when they said they would and I was very pleased by their condition. The instructions I received were comprehensive and, as a novice gardener who has near to no experience of growing... See more
Company replied
I can always get the varieties I want as their range of seed potatoes is extensive. The information on each variety is detailed so if you do want to try a new type of potato you have all the informati... See more
Company replied
Company details
Written by the company
Home of Quality Seed Potatoes - The majority of the varieties are grown and dispatched directly from our farm. Certified seed potato producers. Online shop where you can find over 80 different seed potato varieties. We dispatch within 3 days or at a date to suit you. Specialist supplier of heritage, coloured flesh and organic seed potatoes. Purple potatoes, Blue potatoes, Red potatoes - we grow lots of different varieties as well as the more well-known. We are members of Safe Haven, ensuring top quality, disease-free seed potatoes. We are exclusive supplier of Sarpo and Mayan potato varieties. Family-owned business servicing farmers, market gardeners, allotment holders and gardeners for over 20 years. We take pride in every order from 6 tubers for a gardener to 60t for a farmer. We have a FAQ for all your potato needs and lively social media where we welcome your updates and questions on potato growing. #tiptoptatties
Contact info
East Mains Farm, Auchterhouse, DD3 0QN, Dundee , United Kingdom
- 01382 320 454
- amy@potatohouse.co.uk
- potatohouse.co.uk
4.8
Excellent
454 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Although size isn't everything...
Although they were of good quality and within the accepted limits I thought that the majority of the tubers were too small to plant. Disappointing .
When I pointed out that I had contacted them prior to writing the review my request for a change in their response I was ignored.
23 January 2026
Unprompted review
Reply from Potato House
Hi there
I have had a look at your order and I see that you have not contacted us about this issue and as you don't mention the size of the tubers in your review, I can only answer in general terms.
The potatoes are within accepted limits but were too small is very contradictory!
Expectations of what a seed potato should be vary from each customer and some like the smallest possible, while other like large potatoes to cut up. We go over the sizes and variations of sizes in a FAQ and also on a tab on each variety. We include pictures here to show size and variation in size that you may get in your pack and hope to be as transparent as we can about this. At check out we ask our customers if they have read this information. Potatoes are a natural product and differences between varieties and different years are normal. All our seed has been certified.
Seed Potatoes are generally much smaller than the eating equivalent. Unless otherwise stated, we sell our potatoes as 35mm which is the industry standard across the UK. The legal limit for UK seed potatoes is 25mm. We abide by the rules set in The Seed Potatoes (Scotland) Regulations 2015
All tubers over 35mm (indeed 25mm) will produce a healthy plant with a great yield, unless of course there is a problem with blight, beasties or some other factor such as weather.
However, we are human and mistakes can happen as we are working with a natural product . You don't say what the size of your tubers are and so if you think that any of the tubers fall below 35mm, please put them against a ruler and then send a pic to amy@potatohouse.co.uk
Get these chitting!
We are looking forward to updates over the season. We're here for any questions you may have.
~~~~~~~~~~~~~~~
Hi there - you did not contact us prior to, or after writing your initial review. I have checked my junk mail. You have not "pointed this out" and as no email was received, you were not ignored. Please check you have the correct email. If you reply to your confirmation email, it will come to us.
Again, if you would like to send me some pics of your tubers against a ruler that would be great. We are human and can make mistakes.
You are welcome to keep this conversation public and you can upload any pictures of your tubers against a ruler on our social media.
~~~~~~~~~~~~~~
With apologies to this reviewer. This review only had the first name and the order was under their initials. When looking through the orders I filtered for any recent ones from that first name, assuming the order would be under the same name, and cross-referenced with correspondence.
This reviewer DID contact us in mid January, to say that thier 6 tuber net was 264g.
Potato House replied to this to say that the legal limit (as stated on the label) was 150g and so the net was almost double the required size.
Unfortunately, the customer did not receive this reply.
This reviewer has a lovely heritage variety in the order. We are proud to be one of only a few growers keeping these varieties alive. If we had to sell larger seed potatoes, more of the crop would be unviable and therefore the price would go up.
We know that the rules that we follow do not live up to the expectations that some customers have about Seed Potatoes. Consequently, we aim to be as open as we can be on our web page about all aspects of buying and growing seed potatoes, this includes mentioning size. We welcome all reviews as they show the differing expectations.
We are looking forward to updates all season about these lovely potatoes.
Potato house never disappoints
Always a great experience with potato house. Will always use them in the future.
11 January 2026
Reply from Potato House
Thank you for your continued custom. We're here if you have any questions over the period. I hope you get a great potato patch.
Reply from Potato House
Thank you for letting us know. We hope you get a great potato patch - we're here for any questions over the growing period.
Very easy to order and kept upto date…
Very easy to order and kept upto date on delivery. Helpful hints on caring for the potatoes
11 January 2026
Reply from Potato House
We hope you get a great potato patch - let us know how you get on. Thank you
Good quality seed potatoes
Potatoes came securely packed and are good quality organic seed potatoes. A lot of different varieties of seed potatoes on the website and choice of quantity too. Very happy.
11 January 2026
Reply from Potato House
Thank you for your lovely words! We proud of our range and service. We're here all season for any questions. Chits away!
I can only go on service and delivery…
I can only go on service and delivery and product so far for this year but all good so far - but i can say that i had potatoes from them last year and the produce were good too despite trying weather conditions
11 January 2026
Reply from Potato House
Thank you for highlighting these points! I am sure that your hard work also helped for your good harvest last year, well done. We look forward to hearing how you get on this year.
Reply from Potato House
Thank you on all points! We aim for a fast turnaround and we're glad that it is appreciated. Let us know if you have any questions over the growing period.
Great company to deal with and top…
Great company to deal with and top quality seed potatoes reasonably priced
11 January 2026
Reply from Potato House
Thank you for mentioning these points! We're here for any questions and are looking forward to hearing how you get on this year.
efficient service - good products
Very pleased with the potatoes I received and they arrived in good condition and promptly.
9 December 2025
Reply from Potato House
All good poits that we appreciate your feedback on! We're here if you have any questions over the growing period and we hope you get a good crop!
Potatoes arrived when they said they…
Potatoes arrived when they said they would and I was very pleased by their condition. The instructions I received were comprehensive and, as a novice gardener who has near to no experience of growing potatoes and am a little daunted by the prospect, I do feel more reassured. They also let you know to get in touch with any questions and sound genuinely interested in helping. 5 out of 5. Thank you!
9 December 2025
Reply from Potato House
We are here to help and no question is too daft! (the answers hopefully won't be daft!) I see that you are on the new series of "how-to" and I hope you find that useful. Keep us updated as to how you get on - we love beginner stories!
Great selection at a reasonable cost
Great selection at a reasonable cost, with useful planting details and type descriptions.
31 December 2025
Unprompted review
Reply from Potato House
Thank you for your lovely review! We're here for any questions all growing season and hope you get a great potato patch.
As always the seed potatoes are good…
As always the seed potatoes are good quality.
There was an issue with the delivery company.
Potato house were prompt, helpful and polite when I let them know and offered me re order if the delivery company did not sort it out.
Thank you to Amy for all her help.
I do now have the seed potatoes
Thank you
9 December 2025
Reply from Potato House
Thank you for your lovely review! We will always sort out delivery problems for our customers - they are really few and far between with most parcels getting to their destination on time and intact.
We're here all season for any questions - the growing ones are generally easier than the delivery ones! We hope you get a great potato patch.
Delivered ok
Delivered ok. Will wait to plant them before we can give a full response.
9 December 2025
Reply from Potato House
We're here for any questions you have over the growing season - chits away!
Excellent service
2 December 2025
Reply from Potato House
thank you! It doesn't stop with your delivery - we're here to help you get a great potato patch.
Reply from Potato House
Thank you! We are looking forward to seeing how you get on with your selection for this year.
Fabulous products and great customer…
Fabulous products and great customer service thank you for sorting out the issues relating to delivery on the IoM too!
2 December 2025
Reply from Potato House
The IoM is a place we love to ship to - we are always grateful for any feedback on couriers used for here.
We are looking forward to hearing how you get on this year, we're here for any questions.
Ordering was easy
Ordering was easy. Had the variety I wanted. Arrived in December so plenty of time to chit.
2 December 2025
Reply from Potato House
We're looking forward to hearing how you get on with your potatoes! We're here all season for questions.
Was delighted to find Potato House and…
Was delighted to find Potato House and was not disappointed with the arrival of fmy seed potatoes.
2 December 2025
Reply from Potato House
We hope you are just as delighted throughout the season - we're here to help you grow a great crop! Thank you for your review.
Heidi Red seed potatoes.
Straightforward, efficient ordering. Delivered as expected. Packed well. Seed potatoes of good size & excellent quality.
2 December 2025
Reply from Potato House
We look forward to hearing how you get on with the Heidi Red! We're here for any questions.
Seed Tatties
First used Potato House in 2021, and have found the quality of seed potato, together with their order management second to none. Added to that the quality of seed has produced some stunning results that have well exceeded expectations.
Now when ordering and purchasing my seed potatoes I look no further than The Potato House.
28 October 2025
Unprompted review
Reply from Potato House
thank you for your kind words and custom! We are looking forward to seeing what you grow in 2026.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.