Potato House Reviews 

455
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the seed potatoes, often noting their healthy condition upon arrival and the impressive yields they produce. Many appreciate the extensive selection of varieties available, making it easy to find specific types or try new ones. The service is frequently highlighted for its efficiency, with people commending the easy ordering process, prompt delivery, and secure packaging. However, some customers also noted occasional issues with the delivery process itself, such as orders going missing or being mishandled by the delivery company. Despite these instances, reviewers generally found the company to be prompt, helpful, and polite in resolving any delivery-related concerns, often sending replacements quickly.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the excellent quality of... See more

Quality

Customers consistently report positive experiences with the quality of the produce, often praising the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast, quick, and prompt... See more

Service

People report positive experiences with service, often highlighting the first-class, wonderful, and great... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and efficiency, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful service, arrived packed well and safe, absolutely perfect quality, and delivered within the time scales. Planted out In my three potato bags that came with my order, only planted just over... See more

Company replied

Rated 5 out of 5 stars

Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successf... See more

Company replied

Rated 5 out of 5 stars

Potatoes arrived when they said they would and I was very pleased by their condition. The instructions I received were comprehensive and, as a novice gardener who has near to no experience of growing... See more

Company replied

Rated 5 out of 5 stars

I can always get the varieties I want as their range of seed potatoes is extensive. The information on each variety is detailed so if you do want to try a new type of potato you have all the informati... See more

Company replied


Company details

  1. Seed Supplier

Written by the company

Home of Quality Seed Potatoes - The majority of the varieties are grown and dispatched directly from our farm. Certified seed potato producers. Online shop where you can find over 80 different seed potato varieties. We dispatch within 3 days or at a date to suit you. Specialist supplier of heritage, coloured flesh and organic seed potatoes. Purple potatoes, Blue potatoes, Red potatoes - we grow lots of different varieties as well as the more well-known. We are members of Safe Haven, ensuring top quality, disease-free seed potatoes. We are exclusive supplier of Sarpo and Mayan potato varieties. Family-owned business servicing farmers, market gardeners, allotment holders and gardeners for over 20 years. We take pride in every order from 6 tubers for a gardener to 60t for a farmer. We have a FAQ for all your potato needs and lively social media where we welcome your updates and questions on potato growing. #tiptoptatties


Contact info

4.8

Excellent

TrustScore 5 out of 5

455 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(455)

101 reviews in the last 12 months

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Rated 5 out of 5 stars

Seed Tatties

First used Potato House in 2021, and have found the quality of seed potato, together with their order management second to none. Added to that the quality of seed has produced some stunning results that have well exceeded expectations.
Now when ordering and purchasing my seed potatoes I look no further than The Potato House.

28 October 2025
Unprompted review
Potato House logo

Reply from Potato House

thank you for your kind words and custom! We are looking forward to seeing what you grow in 2026.

Rated 5 out of 5 stars

Excellent choice

Excellent choice, good price, helpful information re planting, type etc.

21 July 2025
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Reply from Potato House

Thank you for your kind words! We look forward to seeing what you grow in 2026.

Rated 4 out of 5 stars

Good quality but perhaps expensive

Seed potatoes look good, but I hadn't twigged until I opened the bag just how expensive they were - £26 for 1.5Kg (two lots of 9 potatoes). When they said 9 potatoes, they really meant 9, that is, 3 of each sort. My fault - I was in such a hurry to order that I didn't read the blurb properly. I understand that this reflects the extra cost of producing seed potatoes that are delayed so they'll crop at Christmas. The newsletters are useful and very informative.

1 September 2025
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Reply from Potato House

Thank you for taking the time to write a review. Although as some comments are about the postal service, I do not feel that our service warrants 3* and would like to address your concerns.

We work rurally and although most of our parcels arrive in the time frame promised, unfortunately a few don't. Our parcels get picked up mid morning and sometimes can only get to Dundee (12 miles away) that evening and then start their journey properly the following day. I apologise that your parcel was one that took an extra day, however, this is obviously out of our control.

You ordered just after midnight on the Monday and the order was processed later that day and got to you 3 days later.

We try to be as clear as we can in all our listings and our patio packs have the following under the main blurb, before going on to list the prices with grow bags and discounts if you buy 2

Pick what option you would like from the pack size menu ⇓.
Tubers only (3 of each variety- 9 in total)– £14.50

This is then also listed on the confirmation page and email.

As a recent user I would like to invite you to comment on how this can be clearer.

Our prices include postage. Please also note that our summer planting potatoes have a premium, as we have kept them in cold storage throughout the spring. Incidentally, if you had bought a 6-pack of each of the 3 varieties, this would have been much cheaper. Time and packaging/label costs are both more for a net with 3 tubers.

Thank you for highlighting our newsletter. I see that you joined after your order and so will not be on the series of “how-to” – please let me know if you would like to go on this (the trigger is when the order is processed)

We’re here for any questions and hope that you get a great potato patch – let us know how you get on.

~~~~~~~~~~~
ETA
Thank you for changing your rating to 4*. We are looking forward to hearing how you get on with these.

Rated 5 out of 5 stars

I had an issue with delivery but as…

I had an issue with delivery but as soon as I contacted potatoe house my query was answered straight away and I received my item the next day. Excellent customer service.

28 August 2025
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Reply from Potato House

Thank you for your patience while we sorted out your replacement parcel. What a contrast - from not getting delivered, to arriving the following day! We obviously have no control over this part, but I will bask in the glory! I wish all parcels arrived the following day :)
I hope you get a great crop - we're here for any questions all season.

Rated 5 out of 5 stars

A satisfied customer!

Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successful they are as, of course, I haven't planted them yet. However, the ones I ordered last year were really good!

28 August 2025
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Reply from Potato House

Thank you for commenting on our after-sales information - this is a new service and we are so glad that our customers appreciate it.
Let us know if you have any questions over the growing period.

Rated 5 out of 5 stars

Always very helpfull

Always very helpfull
And always on time

18 August 2025
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Reply from Potato House

Thank you for that! We aim to have a quick turnaround and get our orders out when our customers ask. Let us know if you have any questions.

Rated 5 out of 5 stars

Excellent

Great service and price.
I'll be buying my seed potatoes from Potato house from now on

21 August 2025
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Reply from Potato House

We look forward to seeing what you will grow in 2026!

Rated 5 out of 5 stars

Potato House highly recommended

Easy to place order. Timely delivery. Potatoes a good hen's egg size and in good condition.

18 August 2025
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Reply from Potato House

Thank you on all counts! We hope you get a great potato patch - we're here for any questions.

Rated 5 out of 5 stars

Good spuds

The quality of potatoes is very good. The overall yields are usually excellent.
Although a little more expensive to buy, it's well worth it.

5 August 2025
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Reply from Potato House

Thanks for your comments on the quality. Our summer planting varieties have been kept in cold storage all spring - this ensures great quality, but our costs are higher. I am glad that you think that this premium is worth it! Our prices also include postage, so things may look expensive initially.
We hope you get a great potato crop - we're here if you have any questions.

Rated 5 out of 5 stars

Excellent

Good products. Expert and on-going support and advice. Good delivery service.

29 July 2025
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Reply from Potato House

Thank you for highlighting all of these points

Rated 5 out of 5 stars

Great potatoes

Ordered several times, prompt delivery, good range of potatoes and had good harvests.

24 July 2025
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Reply from Potato House

Thank you for highlighting these points! Although the good harvest is also due to your hard work! Enjoy the results!

Rated 5 out of 5 stars

Bags arrived very quickly

Bags arrived very quickly - sooner than expected. Very good. Thank you.

21 July 2025
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Reply from Potato House

We pride ourselves on a quick turnaround - thank you for highlighting this. We're sure you will put them to good use!

Rated 5 out of 5 stars

AAAAAATHOMMMMMM!!!

What can I say? Great tatties at great prices with great service.... Nuff said!

1 July 2025
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Reply from Potato House

thank you on both counts! I hope you get a great potato patch! We're here if you need any help over the growing season.

Rated 5 out of 5 stars

Excellent Service

Excellent produce and very friendly and efficient customer service. Will definitely use Potato House again. Top notch.

10 July 2025
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Reply from Potato House

We hope you get a great harvest - we're here if you have any questions. Thanks for mentioning all these factors!

Rated 5 out of 5 stars

Wonderful Potatoes-

Wonderful Potatoes-
I’ve experienced this Item is of excellent quality
Literally the procedure of Growing your own food is a Fantastic experience - for body & soul.
Potato House assists beginners to advanced
Delivery Good & Price is fair. A large selection.
Thank You

24 June 2025
Potato House logo

Reply from Potato House

Thank you for commenting on so many aspects of your experience with us. We're here all season for any questions.

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