Potato House Reviews 

450
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful service, rapid delivery, and excellent quality of the products, often arriving well-packed and safe within the expected timeframes. Many appreciate the extensive range of varieties available, along with the detailed information provided to help with selection and cultivation. The ordering process is described as easy, and the company's communication, including delivery updates and advice, is highly valued by consumers. However, some people mentioned issues with delivery, including damaged items or packages left in the rain by the delivery company. A few other people also felt that the tubers received were too small to plant, despite being within legal limits.

What people talk about most

Product

People report positive experiences with product, consistently praising the excellent quality of the seed... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent and good quality of seed... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and prompt delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its quality, efficiency, and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful service, arrived packed well and safe, absolutely perfect quality, and delivered within the time scales. Planted out In my three potato bags that came with my order, only planted just over... See more

Company replied

Rated 5 out of 5 stars

Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successf... See more

Company replied

Rated 5 out of 5 stars

I can always get the varieties I want as their range of seed potatoes is extensive. The information on each variety is detailed so if you do want to try a new type of potato you have all the informati... See more

Company replied

Rated 5 out of 5 stars

Potatoes arrived when they said they would and I was very pleased by their condition. The instructions I received were comprehensive and, as a novice gardener who has near to no experience of growing... See more

Company replied


Company details

  1. Seed Supplier

Written by the company

Home of Quality Seed Potatoes - The majority of the varieties are grown and dispatched directly from our farm. Certified seed potato producers. Online shop where you can find over 80 different seed potato varieties. We dispatch within 3 days or at a date to suit you. Specialist supplier of heritage, coloured flesh and organic seed potatoes. Purple potatoes, Blue potatoes, Red potatoes - we grow lots of different varieties as well as the more well-known. We are members of Safe Haven, ensuring top quality, disease-free seed potatoes. We are exclusive supplier of Sarpo and Mayan potato varieties. Family-owned business servicing farmers, market gardeners, allotment holders and gardeners for over 20 years. We take pride in every order from 6 tubers for a gardener to 60t for a farmer. We have a FAQ for all your potato needs and lively social media where we welcome your updates and questions on potato growing. #tiptoptatties


Contact info

4.8

Excellent

TrustScore 5 out of 5

450 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(450)

95 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely company

Lovely company, ace communication too!

19 March 2026
Potato House logo

Reply from Potato House

Thank you for your lovely review! We're here to help you get a lovely potato patch.

Rated 5 out of 5 stars

Exactly as expected

Exactly as expected, prompt delivery, helpful website, very pleased

19 March 2026
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Reply from Potato House

thank you on all counts! We're here if you have any growing questions all season, I hope you get a great potato patch.

Rated 5 out of 5 stars

Good selection of Organic Seed Potatoes…

Good selection of Organic Seed Potatoes delivered on time and well packaged. What more can we ask for?

19 March 2026
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Reply from Potato House

What more? A lovely bowl of freshly dug potatoes for dinner! We're here to help you with that if needed! Have a great growing season. Thank you for your kind words.

Rated 4 out of 5 stars

Delivered to an alternative address

Delivered to an alternative address .
No service to N Ireland disappointing but was v keen to get Anya variety !!

19 March 2026
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Reply from Potato House

I agree - it is incredibly disappointing that we are prohibited to sell to part of the UK. More than disappointing - still very unreal that part of the UK has a completely different set of rules.

We follow the rules laid out by the Government, and aren't going to break the law to gain that extra * We mention that we can't deliver to NI on a tab on every variety as well as on our FAQ.

We have lost a LOT of our customers due to politics. We would love to resume our service to NI and to the rest of Europe - prior to Brexit, around 20% of our orders were outwith Eng/Scot/Wales.

We are prohibited to sell to Northern Ireland or to anywhere else in the EU and until we lock all the politicians in a room and serve them rice and pasta we see no way of gaining that extra star.

Please see here for our statements about Brexit and not being able to deliver to Northern Ireland, which is part of the UK, and to the rest of EU

https://www.potatohouse.co.uk/reluctant-to-state-no-more-sales-to-eu-and-northern-ireland/

Please be aware that seed potatoes can be confiscated at customs even if it is for personal use.

If you have time, it would be great if you could write to your MP. It really is disgraceful that we are prohibited to sell to Northern Ireland and the rest of the EU.

I hope you get a great potato patch and I really hope that we can legally deliver to part of the UK soon.

Rated 5 out of 5 stars

Tastiest tatties

At the community centre and garden I work for in Dundee we have purchased seed potatoes for our big grow project, giving more than 100 individuals/families potatoes and compost to grow their own. We have also purchased eating potatoes and they are delicious, never have so many commented on the taste, texture and quality of the potatoes we have used before. We love them. Great to have a fantastic local supplier who cares so much for community and passion for growing .

8 April 2026
Unprompted review
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Reply from Potato House

Thank you for the wonderful service that you provide for the community with your Big Grow Project. We are looking forward to hearing updates about the families that are doing this. We're here for any questions that they may have over the growing season! (social media or email).
And as for the tasty tatties - I think the chefs need to take some credit! Tip Top Tatties!

Rated 5 out of 5 stars

excellent response

excellent response, communication, product and delivery without fault

19 March 2026
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Reply from Potato House

Thank you for your kind words! We are here all growing season if you have any questions.

Rated 5 out of 5 stars

A great company!

It’s great to have a company that not only sell smaller numbers of seed potatoes, I have a small garden and like to grow more than one variety, but this is a company that cares. One of the potatoes in my small order arrived at the time I ordered it for, but quite damaged and I let them know. Amazingly they sent out a replacement 3 potatoes of that variety!! This is a great company! So customer friendly!!

19 March 2026
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Reply from Potato House

We are so glad you like the small quantities - our 6 tuber nets sell as well as the 1kg nets. We will always ensure that any tubers damaged that during transit are replaced. We hope you get a great potato patch and we're here for any questions.

Rated 5 out of 5 stars

I bought three varieties of potatoes in…

I bought three varieties of potatoes in 2025. They all grew well, and were disease free. The crop lasted through to Christmas. I have bought more for this year ;-)

15 March 2026
Unprompted review
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Reply from Potato House

I hope you get a great potato patch this year as well. Thank you for your continued custom.

Rated 5 out of 5 stars

Fabulous potatos and speedy delivery

Fabulous potatos and speedy delivery. Can't wait to harvest time.

16 February 2026
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Reply from Potato House

We can't wait for your harvest either to hear how you get on with the lovely varieties you have! We're here for any questions in the meantime.

Rated 5 out of 5 stars

All my tatties are happily chitting

All my tatties chitting, could choose an ample variety of potatoes, all organic, all fabulous as every year. The team sends all the information you need and then you can select when to receive them! Im a repeat customer as i love the service, quality and price! Thanks for keeping it up!

16 February 2026
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Reply from Potato House

Thank you so much for your kind words! You mention so many factors that we are proud of. You have a wonderful selection this year and we're looking forward to hearing how you get on. We're here for any questions. Chits away!

Rated 5 out of 5 stars

Good selection of seed potatoes on the…

Good selection of seed potatoes on the website with good prices. The potatoes were delivered in the week requested

16 February 2026
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Reply from Potato House

Thank you for highlighting our range, price and delayed delivery - we are proud of the range that we grow for our customers and that we can send out on the week requested. We are looking forward to hearing how you get on with these.

Rated 5 out of 5 stars

Great selection of potatoes delivered…

Great selection of potatoes delivered on the selected date. I've used Potato House for several years and have never been disappointed with my crop.

16 February 2026
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Reply from Potato House

We a delighted to offer a delayed delivery to our customers as we know that the growing conditions are so different depending on where you are. Thank you for your continued custom. We are here for any questions and are looking forward to hearing how you get on this year.

Rated 5 out of 5 stars

Wouldn't go any where else

Wouldn't go any where else. They know about potatoes in Scotland.

16 February 2026
Potato House logo

Reply from Potato House

Thank you for your kind words! We're looking forward to seeing how you get on this year. We;re here for any questions.

Rated 5 out of 5 stars

Great service

Received my seed potatoes ver quickly and well packed.

16 February 2026
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Reply from Potato House

We hope you get a great potato patch. We're here for any growing questions all season.

Rated 5 out of 5 stars

Good communication

There is good communication, frequent advice and delivery updates from Potato House, plus a wide range of seed potato varieties to choose from.

19 January 2026
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Reply from Potato House

Thank you for highlighting all these points. We hope you get a great potato patch and look forward to any updates over the season.

Rated 4 out of 5 stars

Potatoes arrived on time

Potatoes arrived on time. Some VERY small, one HUGE. Hence only 4 stars. All looked in good condition though.

19 January 2026
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Reply from Potato House

Thank you for your review. We go over the size of our seed potatoes as well as the variation in size that you can expect on a FAQ as well as on a tab on each variety. We show pictures of the range that you can expect.

We ask at checkout if the customer has read this as we know that expectations do not always correspond with reality. As a recent user we would like to invite you to suggest ways that we can make this even clearer for our customers.

We have 90 different varieties in 4 different net sizes and do not do any further grading due to the work involved and the storage space in our store.

We could supply only the mid-sized tubers - but then what would we do with the larger and smaller ones - if they could not be sold we would need to charge double for the medium ones and this would generate huge waste. The tubers are all well within the legal limits to be sold.

We abide by the rules set in The Seed Potatoes (Scotland) Regulations 2015.

You are going to get a great potato patch from these seed potatoes (blight, weather and beasties permitting) and I’m sure that you will keep us updated. We’d love it if you could tag us on any social media if you use that @potatohouseuk. We’re here for all potato questions all season over email if you don't use social media.

Rated 5 out of 5 stars

Great customer service

The potatoes I ordered went missing during the delivery process and Amy at Potato House immediately replaced the order - wonderful customer service. The replacements arrived safely and are very nice looking seed potatoes. Thank you, Amy.

21 January 2026
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Reply from Potato House

Thank you for your patience while we sorted this our for you. We will always send out any missing parcels and then we take it up with the courier.
Let's get chitting! We're here for any questions over the growing period

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