Had a Porta collection and delivery this week and they were terrific! Have used many courier services but this is the first time with Porta. They made the whole experience so easy and just did the jo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was very happy with the service and steady feedback with this company. A very nice courier with clean smart van and fair price I particularly liked the way the site deals with detailing the ite... See more
Excellent service from Porta Delivery.. Very fair prices, paid a small amount booking fee and the rest of the payment was taken automatically from my account upon delivery. Was informed goods ha... See more
There are many terrible delivery company’s out there who do not give a damn about anything but profit. Porta are something a bit different and refreshingly good. For a price on par or better than... See more
Company replied
Company details
- Courier and Delivery Service
- Logistics Service
- Mailing Service
- Moving and Storage Service
- Shipping Company
Written by the company
Need something delivered? Porta Delivery makes it simple. Book a courier in minutes for anything from a small parcel to large furniture and full removals. Our platform matches your job with trusted independent drivers already moving around the UK, with transparent pricing and a real team on hand if you need us.
Contact info
20 Wenlock Road, N1 7GU, London, United Kingdom
- 0203 576 4979
- info@portadelivery.co.uk
- portadelivery.co.uk
4.8
Excellent
982 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service! I was very impressed with the quality of service received in the delivery of a pad of fresh flowers. I wholeheartedly recommend this courier company and I’d definitely use them again if needed! Thank you
8 July 2026
Unprompted review
Reply from Porta Delivery
Hi Francy, thank you for the lovely review!
Really pleased the flowers arrived in great condition, deliveries like that need extra care so it's great to hear the courier got it right.
We'd be delighted to help again whenever you need us. Thanks for recommending Porta!
Excellent driver and a fantastic…
Excellent driver and a fantastic service thank you definitely recommend
4 July 2026
Unprompted review
Reply from Porta Delivery
Hi Garry, thanks for the great review! Glad the driver looked after you, we'll make sure the feedback gets back to them. Thanks for recommending us and we'd love to help again anytime.
Reply from Porta Delivery
Hi, thanks for the review! Glad the bike arrived safely door to door, and even better that it came with a smile. Thanks for choosing Porta, see you next time!
Easy to use
Easy to use, all questions answered in chat, competitive rate with good insurance options
4 July 2026
Reply from Porta Delivery
Hi Phoebe, thanks for the kind words! Great to hear the booking was straightforward and the chat team got you sorted quickly. Glad the pricing and insurance options worked for you too. Thanks for choosing Porta!
A refreshing change in the world of delivery’s!!
There are many terrible delivery company’s out there who do not give a damn about anything but profit.
Porta are something a bit different and refreshingly good. For a price on par or better than any comparable company’s they really did look after all of the details to ensure everything went smoothly. Even phoning to clarify ambiguous details and then phoning again to reassure both sides of the delivery chain were completely informed of how things would go and give better details of exact timings to expect within the frame of the initial given window.
BRAVO!! Keep up the good work!!!
6 July 2026
Unprompted review
Reply from Porta Delivery
Hi Robin, what a review, thank you!
The proactive calls to clarify details and keep both sides informed are exactly what we push for, so it's brilliant to hear it landed. We'll share this with the team, it'll make their day.
Thanks for the bravo, we'll keep earning it!
The delivery was as promised
The actual transport part was organised and carried out without any problems. My only irritation is the amount of times the site contacts me for repeated information. And especially when the tracking service is not in real time so you can follow the delivery. It’s clear the site needs amendments.
4 July 2026
Reply from Porta Delivery
Hi, thanks for the review and glad the delivery itself went smoothly.
Fair points on both counts. We ask for confirmation at a few stages to make sure nothing gets missed between you and the courier, but we hear you that it can feel repetitive and we are looking at streamlining it.
Live tracking is on our roadmap too.
Thanks for taking the time to flag it, feedback like this is exactly what shapes what we build next.
Reliable and not expensive
4 July 2026
Package was picked up allbe it a cpl…
Package was picked up allbe it a cpl days late but this did not cause a problem
The guys delivered it within the time window arranged and were very pleasent and efficent
4 July 2026
Unprompted review
Reply from Porta Delivery
Hi, thanks so much for the review.
Apologies the pickup slipped a couple of days, but really glad it didn't cause any issues and that the team were pleasant and efficient on the day.
We'll pass the kind words on to them.
Thanks again for using Porta.
Good communication came when he said he…
Good communication came when he said he would and delivered the item on schedule
5 July 2026
Unprompted review
Great comms, price & service!
Really quick response, competitive pricing and great comms throughout an urgent booking. Highly recommend - thanks so much!
20 June 2026
Very impressed
I was very happy with the service and steady feedback with this company.
A very nice courier with clean smart van and fair price
I particularly liked the way the site deals with detailing the items to be shipped.
Courier arrived for collection on time and delivered as agreed whilst giving timely updates.
Would recommend
3 July 2026
Unprompted review
I started out with Shiply..
I started out with Shiply, felt pressured and they were difficult to pin down, answer questions, communicate. Came across Porta advertised online and thought I would try them. I was super impressed. You speak to a real person, who gives you a real answer and puts you through to a real driver (after your job is allocated a slot). You get texts and update and if you need to change anything they accommodate you. Will definitely be using them again and recommending them to everyone I know! Thank you Porta!
3 July 2026
Unprompted review
I would like to thank the customer…
I would like to thank the customer service team for handling my delivery cancellation request so quickly through the online chat service. The process was straightforward, and the representative was helpful, efficient, and professional throughout. I really appreciated how quickly the issue was resolved and the excellent level of service provided.
Although I am new to the service and had to cancel my very first delivery I will be back to re-book and hope I will have the same experience!
2 July 2026
Unprompted review
Really helpful reasonably priced…
Really helpful reasonably priced delivery service for bulky packages. Very impressed.
28 June 2026
Worked with me and the issues that I…
Worked with me and the issues that I had, moved everything as requested. It was safe, efficient, and a very kind driver!
28 June 2026
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