I’ve being a big Pom Pom lover for a few years & have a lovely collection of these amazing bags, straps & accessories. I also have a lovely partner who probably knows more about Pom Pom London, tha... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Since finding Pom Pom London in February 2025 I have purchased many bags from them, I absolutely love them. Their shipping is very fast & the customer service you receive is fantastic should you have... See more
Company replied
Saw the advert on Instagram and was a little anxious.... Well, you can never be sure when you're parting with your money online! Couldn't be happier - absolutely beautiful quality bag, perfect for o... See more
Company replied
I purchased my first PPL bag in April (2026). Shipping was fast and the bag arrived in excellent condition. I bought an Original bag and it instantly became my favourite bag. The additional straps y... See more
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Company details
Written by the company
Pom Pom London was born in 2015 with the aim of delivering affordable, stylish and contemporary products. All our products are sourced and designed from the UK. We are passionate about creating fashion pieces that are unique and fun for all ages and our expanding range is a reflection of this. Whether you are looking for a warm hat or a useful bag we hope you find something appealing. Thank you for looking. Of course please do not hesitate to get in touch should you have any queries about anything! Pom Pom London Team x
Contact info
United Kingdom
- hello@pompomlondon.com
- pompomlondon.com
4.8
Excellent
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 2 weeks
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My favorite purses
My favorite purses. I haven’t carried another brand in years. Well made, beautiful colors.
9 June 2026
Unprompted review
Reply from Pom Pom London
Thank you so much for your wonderful review! We're delighted to hear that Pom Pom London has become your go-to brand. It means so much to us that you love the quality and beautiful colours of our bags.
Pom Pom London Team x
Pom Pom London has exceptional bags
Pom Pom London has exceptional bags. An abundance of bright colours and styles and it’s so hard to resist buying more. My last order was a black Wilmington (aka Wilma) style bag and it’s well-made and I’m so excited to use it tomorrow.
9 June 2026
Unprompted review
Reply from Pom Pom London
Thank you so much for your lovely review!
We're thrilled to hear you're enjoying your new Wilmington and that you're excited to use it. We hope Wilma accompanies you on many wonderful adventures!
Pom Pom London Team x
Beautiful bag
Ordered another bag the Lambeth plus on Sunday was delivered to me early Tuesday morning. The chestnut colour is gorgeous a bigger bag than I usually buy but the size is perfect for a day out or general use . It has a little bag inside you can fasten to main bag and it came with two leather straps long one and short .
7 June 2026
Unprompted review
Reply from Pom Pom London
Thank you so much for your lovely review! We're delighted to hear you're enjoying your Lambeth Plus and love the chestnut colour.
Pom Pom London Team x
Couldn't be happier
Saw the advert on Instagram and was a little anxious.... Well, you can never be sure when you're parting with your money online!
Couldn't be happier - absolutely beautiful quality bag, perfect for our weekend away, small but fitted-in everything I needed and kept passport, phone and wallet feeling secure.
I love the straps to suit different moods along with the substantial, but soft leather, they create a stylish look. And they arrived quickly, all packaged together in a lovely dust bag too!
22 January 2026
Unprompted review
Reply from Pom Pom London
Thank you for your wonderful review.
We're so pleased to hear that you took a chance on us and couldn't be happier with your purchase! We hope you enjoy your bag for many more adventures to come.
Pom Pom London Team x
Quality leather bags
These are quality leather bags! I have two Original Plus bags and an Original bag. I love being able to change out the straps and I’ve received so many compliments on my bags. I’ve taken them on several trips and they’re so convenient, I feel like my bag is safe when I carry it crossbody style. I can fit all my essentials in it. I wish the Original Plus were just a wee bit bigger, maybe the same size as the City Plus. I love them!!!
21 May 2026
Unprompted review
Reply from Pom Pom London
Thank you for your wonderful review.
We're so pleased to hear how much you love your Original Plus and Original bags! It's great to know you're receiving compliments and finding them so practical for your travels. We also appreciate your feedback on the size of the Original Plus and will be sure to pass it on to our team.
Pom Pom London Team x
Love the bumbags ❤️
1 June 2026
Unprompted review
Reply from Pom Pom London
Thank you for your lovely review!
We're so pleased to hear you love our bum bags ❤️ We hope you continue to enjoy them!
Pom Pom London Team x
I absolutely love my new Elizabeth line…
I absolutely love my new Elizabeth line bag, the quality feels amazing, the little TFL details on the lining and the bag are lovely. The purple colour is fantastic, I've not left the house without since it arrived, very quickly. The choice of straps are endless and I can change the look of the bag, just by adding a different strap.
8 June 2026
Unprompted review
Reply from Pom Pom London
Thank you for your wonderful review.
We're so pleased to hear how much you love your Elizabeth Line bag! It's fantastic to know you're enjoying the quality, the TFL details, and the beautiful purple colour.
Pom Pom London Team x
Bought 2 bags for my wife.....
Bought 2 bags for my wife. Great quality, quick delivery and lots of options
11 June 2025
Unprompted review
Reply from Pom Pom London
Thank you for your wonderful review.
We're so pleased to hear your wife is enjoying her two bags and that you were happy with the quality and quick delivery. We hope to welcome you back again soon!
Pom Pom London Team x
Great quality products at a great price!
8 June 2026
Unprompted review
Reply from Pom Pom London
Thank you for your wonderful review! We're so pleased to hear you're enjoying our products!
Pom Pom London Team x
The ordering is easy
The ordering is easy , the returns are simple , queries are dealt with quickly and the product is fabulous
4 June 2026
Unprompted review
Reply from Pom Pom London
Thank you for your wonderful review.
We're so pleased to hear that you found the ordering process easy, the returns process simple, and that your queries were dealt with quickly. It's fantastic to know you're loving the product too!
Pom Pom London Team x
I purchased my first Pom Pom bag
I purchased my first Pom Pom bag, the city slim in spearmint….I love it. Leather is high quality and straps are so comfortable. I’m having difficulty picking my next colour.
21 May 2026
Unprompted review
Reply from Pom Pom London
Thank you for your lovely review.
We're so pleased to hear you're loving your first Pom Pom bag! The City Slim in Spearmint is a beautiful choice. Good luck choosing your next colour - we're sure you'll find another favourite!
Pom Pom London Team x
I am on crutches and have had to go to…
I am on crutches and have had to go to crossbody bags, they provide a wonderful array of colours, bag styles and the ability to have lots of different straps. Love them and even if I come of the crutches I will still be using them!
4 December 2025
Unprompted review
Reply from Pom Pom London
Thank you for your wonderful review.
We're so pleased to hear that our crossbody bags have been such a great fit for you. It's good to know they've made things a little easier and we're delighted you'll be carrying them long after you're off the crutches!
Pom Pom London Team x
Super speedy
Had an order but one of the straps was missing I contacted pom pom london and they asked me to send some photographs. I did this at 7pm and to my surprise the missing item was delivered the following day.
26 May 2026
Unprompted review
Reply from Pom Pom London
Thank you for your wonderful review.
We're so pleased to hear that we were able to resolve the issue quickly for you and that your missing strap arrived the very next day. We always strive to provide the best possible service and truly appreciate your kind feedback.
Pom Pom London Team x
I love my Pom Pom London bags
I love my Pom Pom London bags. They're such good quality. The straps are perfect for length.
1 July 2025
Unprompted review
Reply from Pom Pom London
Thank you for your lovely review!
We're so pleased to hear that you love your Pom Pom London bags and that you're enjoying the quality and the perfect strap length. We truly appreciate your support!
Pom Pom London Team x
Passing the love of PPL to the younger gals
I love my bags so much and now I have my granddaughter hooked as well! I bought her a Salt Gray Original when she bought her first home. She carried it to work and the other nurses now want a Pom Pom London bag too. It’s great to hear that the PPL fever is spreading in Pennsylvania. 😊
24 April 2026
Unprompted review
Reply from Pom Pom London
Thank you for your wonderful review.
We're so pleased to hear how much you and your granddaughter love your Pom Pom London bags. What a lovely gift to celebrate her first home! We love hearing that the Pom Pom London love is spreading in Pennsylvania!
Pom Pom London Team x
Amazing bags, amazing company!
I absolutely love my Pom Pom London bags! They are excellent quality and I love the variety of styles and colors. Shipping is super quick too, I usually receive my orders the next day. I highly recommend Pom Pom London and will continue to be a customer for years to come!
26 May 2026
Unprompted review
Reply from Pom Pom London
Thank you for your wonderful review.
We're so pleased to hear how much you love your Pom Pom London bags. Thank you for your recommendation and continued support - we look forward to welcoming you back for many years to come!
Pom Pom London Team x
Love the staff
Love the staff, the bags, the straps. Able to match the bags with outfits. Next up Rafia.
25 May 2026
Unprompted review
Reply from Pom Pom London
Thank you for your lovely review.
We're so pleased to hear you love our team, bags, and straps, and that you're enjoying matching them with your outfits. We hope you love your next Raffia bag too!
Pom Pom London Team x
Started off perfect but…..
Started off perfect! Love the color, the feel and the quality! Used it for about a month- standing in a coffee shop and poof, the bag fell off. After picking it up I realized the entire leather side loop (the one that holds the chain and connects the chain strap to the bag itself, fell off the purse! After inspection it appears that they are actually glued in place…not sewn. Such a bummer. I’m going to take it to a leather place and see if they can sew the strap back on for me. I can’t seem to post a pic… sorry.
7 June 2026
Unprompted review
Reply from Pom Pom London
Thank you for your review.
We’re really sorry to hear this has happened.
A member of our team has tried to contact you via email so we can get this resolved for you as quickly as possible. Please do check your inbox (and junk folder just in case), and reply when you can so we can assist further.
Pom Pom London Team x
Absolutely love this company and the…
Absolutely love this company and the bags. Super fast shipping and my orders always arrive quickly. It’s very easy to want everything in every colour x
6 June 2026
Unprompted review
Reply from Pom Pom London
Thank you for your wonderful review.
We're so pleased to hear you love our bags and have had such a positive experience with our delivery service. It means so much to know you're enjoying the collection - even if choosing just one colour can be difficult!
Pom Pom London Team x
Absolutely love my Pom Pom Purse…
Absolutely love my Pom Pom Purse and the ability to change the straps!!! One strap is a little dressy and the other one is more casual. It comes with a regular handle too. The leather is soft and supple. It was the size I needed and crossbody is perfect for me. I will be buying more and I encourage you to also.
26 May 2026
Unprompted review
Reply from Pom Pom London
Thank you for your wonderful review.
We're so pleased to hear you love your Pom Pom bag. It's wonderful to know the size, soft leather and crossbody style are perfect for you. Thank you for your recommendation and we look forward to welcoming you back for your next purchase!
Pom Pom London Team x
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