Simon the delivery driver is our regular driver. Always friendly. Professional and goes above and beyond the call of duty. No kerbside drop here, delivered straight to the supply cupboard a... See more
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Review summary
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What people talk about most
Reviews shaping this summary
As a firm we always use Polycopy. When calling to make orders I am met with positivity, friendly and helpful staff (Andrew, Stephen and Graham). I made a big order late Wednesday evening and it was... See more
Company replied
We use Polycopy regularly. They are always have keen prices and a wide range of products. Always keen to help with what's needed. Delivery is top drawer! Next day, and the drivers 'Simon' Graham etc... See more
Company replied
Over the years, our school needs have always been met by Polycopy. The range of products available are competitive and exceptional quality! I always deal with Graham Elliott from Polycopy who goe... See more
Company replied
Company details
- Office Supplies Store
- Office Furniture Store
- Paper Distributor
- Printing Equipment and Supplies
- Stationery Wholesaler
Written by the company
Your trusted team of experts in paper, furniture, workwear and consumables. With over 50 years of industry experience, Polycopy has grown into a trusted UK-based supplier of office and educational products. Established in 1975, the company has continually adapted to meet the evolving needs of schools, businesses, and public sector organisations, while maintaining a strong focus on customer service and product quality. Polycopy is more than just a supplier—it’s a reliable partner for organisations looking for dependable consumables and office essentials. From paper, toner, and stationery to cleaning products and classroom furniture, Polycopy offers an extensive range of carefully selected items designed to suit both traditional and modern working environments.
Contact info
Navigation Way, LE11 1QD, Loughborough, United Kingdom
- 01509 610077
- sales@polycopy.co.uk
- polycopy.co.uk
Highly Recommended
We've been using Polycopy for a while now, and they always do their absolute best! The team is super helpful, always advising on the best offers and materials. They're fast, thoughtful, and incredibly reliable. And thank you very much for the lovely treats, we're always looking forward to them! 😊 Great service all around, highly recommended!
14 July 2025
Unprompted review
Reply from Polycopy
Dear Galina,
Thank you so much for your kind words.
We're absolutely delighted to hear that you've had such a positive experience with Polycopy. It means the world to us that you find our team helpful, reliable, and thoughtful.
We're especially glad you enjoy the treats! 😊 It's our little way of saying thank you for being such a valued part of the Polycopy family.
Looking forward to continuing to support your projects — and sending more goodies your way!
Kind regards,
Pete,
Polycopy Customer Service
We have a good working relationship…
We have a good working relationship with the staff at Polycopy they are all easy to talk with and have good product knowledge.
Their products are good value for money and the service is fast and efficient.
The will source items for us on request and get good value for us.
They keep us up to date with new up and coming items they have in stock.
We have paper products on call off which they keep us up to date on our stock levels.
Great company to work with.
Thank you.
10 July 2025
Unprompted review
Reply from Polycopy
Hi Tina,
Thank you so much for your kind words and for taking the time to leave us a 5-star review!
We’re really pleased to hear that you find our team approachable and knowledgeable, and that our products and service continue to meet your expectations. It’s great to know that our efforts to keep you updated and well-stocked are making a difference.
We truly value our partnership and look forward to continuing to support you. Thanks again for your continued trust in Polycopy!
Kind regards,
Pete,
Polycopy Customer Service
Everyone I have dealt with at Polycopy…
Everyone I have dealt with at Polycopy are wonderful, polite, efficient, accommodating and go above and beyond to provide good quality products and a speedy service. I would highly recommend them to everyone.
9 July 2025
Unprompted review
Reply from Polycopy
Hi Jane,
Thank you for taking the time to leave such a thoughtful review. We're really pleased to hear that you've had a positive experience with our team and service. It’s great to know that our efforts to be helpful, efficient, and accommodating are making a difference.
Your recommendation means a lot to us, and we truly appreciate your support. If there’s ever anything else we can help with, we’re always here.
Kind regards,
Pete,
Polycopy Customer Service
Very helpful and knowledgeable
Very helpful and knowledgeable, my query was met with a very speedy response.
8 July 2025
Unprompted review
Reply from Polycopy
Hi,
Thank you for your kind feedback, we're so glad we could help! Providing prompt and reliable support is something we take great pride in.
Kind regards,
Pete,
Polycopy Customer Service
The staff at polycopy are great
The staff at polycopy are great, whenever you have a query they are more than happy to help.
8 July 2025
Unprompted review
Reply from Polycopy
Hi Rachel,
Thank you so much for your kind words! We're really pleased to hear that you've had such a positive experience with our team. Helping our customers quickly and effectively is what we’re all about, so it’s great to know we’ve made a difference.
If there’s ever anything more we can do, we’re just a call or message away!
Kind regards,
Pete,
Polycopy Customer Service
Totally reliable, always a speedy delivery!!!
Over the years, our school needs have always been met by Polycopy. The range of products available are competitive and exceptional quality! I always deal with Graham Elliott from Polycopy who goes above and beyond to make sure you get exactly what you asked for. The personal touch is so valuable!
The more we order, the better the price per item - guaranteed!
All deliveries are as promised. We have never been let down by Polycopy, even through the pandemic. Fabulous dependable company. Thank you :)
8 July 2025
Unprompted review
Reply from Polycopy
Hi Debbie,
Thank you for such a wonderful and detailed review! We’re absolutely delighted to hear that Polycopy has consistently met your school’s needs over the years. It’s fantastic to know that our service has made a real difference, and we’re especially proud to hear how well Graham has supported you with that all-important personal touch.
We really value your loyalty and look forward to continuing to support your school for many years to come.
Kind regards,
Pete,
Polycopy Customer Service
Customer service is excellent
Customer service is excellent, deliveries prompt. Prices competitive. Flexible. Rob Rawlins, our Account Manager, looks after us brilliantly.
8 July 2025
Unprompted review
Reply from Polycopy
Hi Sarah,
Thank you so much for your fantastic review! We're thrilled to hear that you've had such a positive experience with our service. It's especially great to know that Rob Rawlins has been looking after you so brilliantly.
We truly appreciate your continued support and look forward to working with you for a long time to come!
Kind regards,
Pete,
Polycopy Customer Service
Rob is always brilliant when i phone i…
Rob is always brilliant when i phone i don't even have to tell him who i am!!!
7 July 2025
Unprompted review
Reply from Polycopy
Hi Sally,
Thank you so much for your lovely feedback! We're glad that Rob makes you feel recognised and valued every time you call. We truly appreciate your continued support!
Kind regards,
Pete,
Polycopy Customer Service
Rob makes it quick and easy to order…
Rob makes it quick and easy to order our paper!.
Always super helpful, and he also cheered my Monday up :)
7 July 2025
Unprompted review
Reply from Polycopy
Hi Mollie,
Thank you so much for the lovely review! We truly appreciate your kind words and continued support. Looking forward to helping you again soon!
Kind regards,
Pete,
Polycopy Customer Service
Jenny is just amazing she is literally…
Jenny is just amazing she is literally there for you every time you need her. There is never an issue because she always solves it. She is genuinely such a kind person.
4 July 2025
Unprompted review
Reply from Polycopy
Hi Amanda,
Thank you so much for your kind words and the 5-star review! We’re so pleased to hear how much you value the support Jenny provides. Your feedback perfectly reflects the level of care and dedication we aim to deliver through our service.
Thanks again for your support!
Kind regards,
Pete,
Polycopy Customer Service
Outstanding service.
Ordering from Polycopy is an absolute pleasure, I can view online prices and products before I purchase. The sales team are extremely helpful, are knowledgeable in their field and are dedicated to providing a first-rate service. Telephone conversations are always polite and professional, with staff always greeting you on a personal level. A special mention to Rob Rawlins, with his cheerful manner.
3 July 2025
Unprompted review
Reply from Polycopy
Thank you so much for your wonderful 5-star review Chantelle! We're thrilled to hear that ordering from Polycopy has been such a positive experience for you. It's great to know that our online platform and our dedicated sales team are making things easy and efficient for you.
Your kind words about our team's professionalism and personal touch mean a lot to us.
Kind regards,
Pete,
Polycopy Customer Service
Highly Recommend
I normally place a phone order and always get great service over the phone, today it was Rob who took my order. Our account manager Lucy is always on hand to give prices and advice about different products or find us the best deal. Highly recommend
3 July 2025
Unprompted review
Reply from Polycopy
Thank you so much for your kind words Alison and for taking the time to leave us a 5-star review! We're delighted to hear that you've consistently received great service over the phone.
We truly value your recommendation and your continued trust in us. If there’s ever anything more we can do for you, just give us a call — we’re always happy to help!
Kind regards,
Pete,
Polycopy Customer Service
Excellent Service
I often ring Polycopy last-minute in a panic with a list of things that I need to order (even if I can't remember their names and play a game of phone charades). The person on the other is always happy to oblige. Today was Rob Rawlins' turn and as usual was happy to oblige. My order will arrive tomorrow. Why go anywhere else? Excellent service and it is local. Thank you Rob and team at Polycopy.
Claire
Polycopy frequent return customer
2 July 2025
Unprompted review
Reply from Polycopy
Thank you so much for your wonderful review! We absolutely love your description of “phone charades” — it gave us all a good chuckle!
It’s always a pleasure to help, whether it’s a last-minute request or a mystery item you can’t quite name. Rob and the whole team are thrilled to know they’ve made your experience smooth and stress-free once again.
We truly appreciate your continued support and loyalty to Polycopy.
Kind regards,
Pete,
Polycopy Customer Service
very quick service
at 4.59pm I messaged and asked if any chance we could buy some fans and amazingly they were delivered by lunchtime the next day
thank you so much Jennifer & Allan, you went above & beyond and made a lot of people very happy
30 June 2025
Unprompted review
Reply from Polycopy
Thank you for taking the time to share your experience Angela—it truly means a lot.
We're so glad that Jenny and Allan could step in quickly and ensure the fans got to you by the next day to help you and your team.
Exceptional service is at the heart of everything we do, and feedback like yours goes a long way.
Kind regards,
Pete,
Polycopy Customer Service
Great experience with Polycopy!
Just had a conversation with Rob Rawlins helping me with my order as hav`nt done this before.
He couldn`t have been more efficient and helpful and even sent me the confirmation email through as we spoke,
Would definitely recommend this company providing top customer service!
1 July 2025
Unprompted review
Reply from Polycopy
Thank you so much for your fantastic review!
It's great to hear Rob was able to make your experience smooth and stress-free.
Your recommendation means the world to us, and we're so pleased our service left a great impression.
Kind regards,
Pete,
Polycopy Customer Service
Great team and very helpful
Great team and very helpful when ordering large quantities of supplies for our school. Thankyou- we will shop again soon!
16 June 2025
Unprompted review
Reply from Polycopy
Thank you so much for the 5-star review! We’re glad to hear you had a great experience and that we could help with your school’s supply needs.
Kind regards,
Pete,
Polycopy Customer Service
Polycopy
Excellent company to deal with. Quality products, friendly staff, great customer service. Will be buying from you again!
16 May 2025
Unprompted review
Reply from Polycopy
Thank you so much for your 5-star review! We're absolutely thrilled to hear that you had a great experience with us. Knowing you’ll be coming back means a lot to us.
Kind regards,
Pete,
Polycopy Customer Service
Great service for many years..
We have been a customer of Polycopy for many years. A good range of products and papers at a competitive price.
The sales team are professional to talk and they understand my business and the products that I need.
Would highly recommend them.
24 June 2025
Unprompted review
Reply from Polycopy
Thanks so much for your kind words, Colette. It's great to hear that you've been with Polycopy for many years — we truly value your loyalty.
We're glad our product range, pricing, and sales support have met your needs, and it’s great to know our team has taken the time to understand your business. Your recommendation means the world to us!
Kind regards,
Pete,
Polycopy Customer Service
A great company with a personable approach!
I have used Polycopy for the past 8 years and what a superb company they are!
No job is too small and they are personable with their approach.
Rob is an absolute super star and takes on any challenge I give him!
I would 100% recommend Polycopy
23 June 2025
Unprompted review
Reply from Polycopy
Hi Victoria, thank you so much for your kind words and continued support over the past 8 years! We’re so glad to hear that our personable approach has made a lasting impression.
We're here for whatever challenge comes next, big or small. Looking forward to many more years of working together!
Kind regards,
Pete,
Polycopy Customer Service
5* Company
We rely on your deliveries every time! Last minute ordering from our end but always get my paper next day and guys willing to put it away which saves me lifting it.
What more could you want?
100/100
18 June 2025
Unprompted review
Reply from Polycopy
Thank you Georgia for your kind review.
We're absolutely thrilled to be your go-to supplier, even when it's last-minute. This means a lot to our team who work hard to get every delivery out on time, but with a helping hand too—so it's great to hear that’s making a difference.
Kind regards,
Pete,
Polycopy Customer Service
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